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Job Details

Program Support Assistant Medical Staff Assistant

Company name
U.S. Department of Veterans Affairs - Agency Wide

$44,937.00 to $71,901.00

Travis Afb, CA

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2 hit(s)  


Open & closing dates





$44,937 to $71,901 per year

Pay scale & grade

GS 6 - 8

Work schedule


Appointment type



1 vacancy in the following location:

Travis AFB, CA

Relocation expenses reimbursed


This job is open to

Federal employees

Current or former competitive service employees, including:

Merit promotion

Career Transition (CTAP, ICTAP, RPL)




Announcement number


Control number





OUR MISSION: To fulfill President Lincoln's promise To care for him who shall have borne the battle, and for his widow, and his orphan - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Learn more about this agency


The VA Northern California Health Care System (NCHCS) is comprised of a Medical Center and Ambulatory Care Clinic in Sacramento, Rehabilitation and Extended Care facility in Martinez, Outpatient Clinics in Martinez, Fairfield, Oakland, Sacramento, McClellan, Redding, Chico and Mare Island, a Substance Abuse Treatment Center in Oakland and a Day Treatment Center in Martinez. The incumbent is assigned Quality Management, Medical Staff Office (MSO) - Credentialing and Privileging (C&P).

The incumbent serves as a resident expert on the hospital's Medical Staff (MS) processes and accreditation standards and as a consultant on MS accreditation programs, which is responsible for ensuring compliance with Credentialing and Privileging (C&P) requirements of VAHQ and JC. The incumbent receives supervision from the Medical Staff Officer; however, routine work is performed independently in accordance with the overall program objectives of the Quality Management/Medical Staff Office and the Director's Office. The incumbent refers problematic situations to the Medical Staff Officer.

Major Duties and Responsibilities Include -

Analyzes and coordinates short, mid and long-term range plans and programs in support of the Health Care System Credentialing/Privileging Program.

Assists with developing new policy requirement and regulations which provides guidance used for application in performing a wide variety of privileging credentialing activities and projects related to performance improvement.

Assists with developing new policies and procedures and initiates revisions to existing documents to ensure integration of credentialing/privileging and TJC functions in accordance standards and requirements.

Reviews processes, analyzes data from internal reviews, addresses any noncompliance issues noted and reports them to the Medical Staff Officer.

Credentials and privileges Licensed Independent Providers (LIPs) according to medical center policies, Standard Operating Procedures and Medical Staff Bylaws in compliance with VHA and TJC regulations.

Acts as liaison with Department/Service Chiefs, Clinical Directors, administrative officers, contractors, and academic affiliates and human resources regarding health care provider/practitioner medical staff appointments and credentials/privileges management.

Manages credentialing and privileging functions for appointment, reappointment, and change in status of appointment processes for Licensed Independent Providers (LIPs), to include all full-time, part-­time, without compensation, contract (consulting and attending), and fee basis appointments including but not limited to physicians, dentists, psychologists, optometrists, podiatrists, chiropractors, and Allied Health providers including but not limited to advanced practice nurses, physician assistants, and clinical pharmacists.

Serves as subject matter expert including but not limited to VA, VHA, The Joint Commission (TJC), Commission on Accreditation of Healthcare Facilities (CARF) regulations and local policy standards for privileging and subsequent initial, renewal, ongoing monitoring, performance monitoring and categorical privileging/evaluation.

Oversees credentialing/privileging documents to ensure compliance with current regulations, mission and capabilities of the hospital.

Work Schedule: Monday - Friday 8:00 am - 4:30 pm

Compressed/Flexible Schedule: No

Telework Available: No

Virtual: This is not a virtual position

Position Description Title/PD#: Program Support Assistant - GS-6 PD# 10625-A, GS-7 PD# 9121-A, GS-8 PD# 9120-A

Required to work Holidays and/or Weekends: No

Fair Labor Standards Act (FLSA): Nonexempt

Bargaining Unit Position: Yes

Financial Disclosure Report: Not required

Recruitment/Relocation Incentive is not authorized

Relocation Expenses/Permanent Change of Station (PCS) is not authorized

Promotion Potential: The selectee may be promoted without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade does not guarantee promotion to the full performance level.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


Who May Apply

This job is open to…

Status Candidates (Merit Promotion and VEOA Eligibles)

Questions? This job is open to 2 groups.

Job family (Series)

0303 Miscellaneous Clerk And Assistant

Similar jobs

Assistants, Office

Office Assistants



Conditions of Employment

You must be a U.S. Citizen to apply for this job

Designated and/or random drug testing may be required

Selective Service Registration is required for males born after 12/31/1959

You may be required to serve a probationary period

Subject to background/security investigation

Physical Requirements: The work is primarily sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending and carrying of light items as reams of paper, books, small parts or driving an automobile, etc. No special physical demands to perform the work.

Reasonable Accommodations: This Agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, you must notify the agency. This decision on granting reasonable accommodation will be made on a case-by-case basis.

Selected applicants will be required to complete an online onboarding process.


To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Time-in-Grade Restriction - Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

Specialized Experience:

GS-6: Must possess one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position. This specialized experience must have been equivalent to the GS-5 level in the Federal service. Examples of qualifying specialized experience include: knowledge of credentialing regulations and policy statements; knowledge to verify eligibility of candidates; skill in communicating information clearly, both orally and in writing; knowledge of grammar, spelling, capitalization, punctuation, and terminology common to the organization supported.

GS-7: Must possess one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position. This specialized experience must have been equivalent to the GS-6 level in the Federal service. Examples of qualifying specialized experience include: perform credentialing experience with a high level of independence; ability to deal with new, unusual and ongoing changes; and ability to coordinate activities with other programs.

GS-8: Must possess one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position. This specialized experience must have been equivalent to the GS-7 level in the Federal service. Examples of qualifying specialized experience include: providing credentialing and privileging advice for a wide range of operating situations; plans, develops, staffs, and evaluates administrative activities; has the capacity to be the primary advisor for non-routine credentialing and privileging situations.

This position has been developed for recruitment and training purposes in which the incumbent will receive assignments that are designed to develop their skills and knowledge until reaching the next grade level. Work assignments are designed to introduce the incumbent to a full range of duties and responsibilities required by the full next level. The incumbent will apply skills to collect, organize, analyze and present information related to the current and future program workload. As experience and knowledge is gained and competency is demonstrated, the employee is gradually given more freedom to make independent judgments and decisions.

You will be rated on the following Competencies for this position:


Problem Solving


Technical Competencies

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.


There is no educational substitution at this grade level.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets

site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the Who may apply eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions


If you are unable to apply online view the following link for information regarding an Alternate Application

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


You will be evaluated on the following competencies based on your application for this position.


Problem Solving


Technical Competencies

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Background checks and security clearance

Security clearance


Required Documents

Required Documents

To apply for this position, you must provide a complete Application Package which includes:


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist

to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Cover Letter



Other Veterans Document





Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/01/2018 to receive consideration. To preview the questionnaire click

To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account,

, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Agency contact information



(916) 640-8462




VA Northern California Health Care System

10535 Hospital Way

Mather, CA


Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

Company info

U.S. Department of Veterans Affairs - Agency Wide
Website :

Company Profile
The Veterans Health Administration is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million* Veterans each year.

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