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Job Details

Health Technician Hearing

Location
Hot Springs, AR

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Health Technician (Hearing)
in
Hot Springs
Arkansas
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Duties
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Duties
Summary
TO APPLY FOR THIS POSITION, YOU MUST SUBMIT A COMPLETE APPLICATION PACKAGE, OR YOU WILL RECEIVE AN ELECTRONIC NOTICE THAT YOU ARE RATED INELIGIBLE. SEE REQUIRED DOCUMENTS SECTION TO UPLOAD. ALL OF THE DOCUMENTS ARE REQUIRED FOR ALL APPLICANTS.
You must submit all required documents
as outlined in the Required Documents
Section located to the right of the Job
Overview
Section at the top of this job announcement.
Telework:
Not Available
Virtual:
This is not a virtual position. Learn more about this agency
Responsibilities
Area of Consideration:
The initial area of consideration is this Central Arkansas Veterans Healthcare System (CAVHS). Management retains the right to select any appropriate recruitment methods such as current Federal employees serving on a career or career-conditional appointment, Reinstatement eligibles, those eligible for a non-competitive appointment under a Special Appointing Authority such as those for disabled veterans, those eligible for Veterans Recruitment Appointment (VRA) under the Veterans' Employment Opportunities Act of 1998,veterans eligible for a VEOA appointment, severely disabled individuals, Interchange Agreements with other Agencies, etc. Candidates from other sources may be considered only after consideration has been given the best qualified candidates from this CAVHS. Current permanent Veterans Canteen Service employees may apply for consideration under this announcement.
The duties of the Health Technician (Hearing) in Audiology & Speech Pathology Service included but are not limited to:
1. Troubleshoots malfunctioning hearing aids and devices by performing visual and listening checks.
2. Makes minor hearing aid shell and internal/external component repairs.
3. Makes impressions of the ear canal for earmolds or custom in-the-ear hearing aids, including the newest and most difficult deep canal and surgically altered mastoid bowl impressions.
4. Screens and responds to calls from patients re: their hearing aids.
5. Documents direct and indirect patient care activity in the electronic record. Enters hearing aid repair orders and certifies completed repairs into the Remote Order Entry System (ROES).
6. Checks to insure that new hearing aids have been received from the vendor in advance of the scheduled hearing aid fitting appointments. Communicates with the vendor to check on the delivery status of the aids. Communicates with the audiology staff regarding corrective action needed.
7. Monitors and maintains inventories for earmold impressions, hearing aid and assistive listening device batteries and accessories, hearing aid repairs, and Audiology Clinic diagnostics.
8. Maintains clean, disinfected and sometimes sterilized instrumentation, equipment and work surfaces for the Audiology clinic.
Work Schedule:
Monday-Friday, 8:00 am to 4:30 pm
Position Description/PD#:
Health Technician (Hearing), 598-07020-A
Relocation/Recruitment Incentives:
Not Authorized
Financial Disclosure Report:
Not required
Travel Required
Occasional travel - You may be expected to travel to other CAVHS Audiology clinics.
Supervisory status
No
Promotion Potential
6
#### Job family (Series)
0640 Health Aid And Technician
Similar jobs
Hearing Aid Technicians
Technicians, Hearing Aid
Requirements
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Requirements
Conditions of Employment
You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Must meet Time In Grade at GS-05 level for GS-06 consideration.
Resume must include job title, job duties, start and end dates in month/year format, and hours worked per week.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/24/2018.
Time-In-Grade Requirement
: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
* Specialized Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Troubleshooting malfunctioning hearing aids and devices by performing visual and listening checks. Making minor hearing aid shell and internal/external component repairs. Making impressions of the ear canal for earmolds or custom in-the-ear hearing aids, including the newest and most difficult deep canal and surgically altered mastoid bowl impressions. Screening and responds to calls from patients re: their hearing aids. Documenting direct and indirect patient care activity in the electronic record. Enters hearing aid repair orders and certifies completed repairs into the Remote Order Entry System (ROES). Checking to insure that new hearing aids have been received from the vendor in advance of the scheduled hearing aid fitting appointments. Communicating with the vendor to check on the delivery status of the aids. Communicating with the audiology staff regarding corrective action needed. Monitoring and maintains inventories for earmold impressions, hearing aid and assistive listening device batteries and accessories, hearing aid repairs, and Audiology Clinic diagnostics. Maintaining clean, disinfected and sometimes sterilized instrumentation, equipment and work surfaces for the Audiology clinic. Your experience must be detailed in your resume. OR,
* Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 9 semester hours of graduate education directly related to the position that equips you with the particular knowledge, skills, and abilities to perform successfully the duties of this position. OR,
* Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education.
You will be rated on the following Competencies for this position:
Analytical Thinking
Customer Service
Technical Competence
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note
: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Preferred Experience:
. Managing Stock and Supplies for an audiology clinic
. Basic Cardiac Life Support (BCLS) certification
is desired. If selected for this position, per VHA Directive 1177, you must possess current BCLS certification as you will provide direct clinical care to patients in this position.
Physical Requirements/Work Environment:
The work requires periods of bending and standing for a significant period of time. It requires carrying some light items and occasionally moving pieces of equipment and includes assisting patients in transfer from a wheelchair in the exam room. The health technician will perform tasks that require repetitive motion of the thumbs, hands and wrists. The work is carried out primarily within the Audiology and Speech Pathology Service clinic with an occasional visit to an inpatient ward. The work may require travel from one location to another. The work requires that the health technician uses sharp tools, drills and polishers and various materials to modify hearing aids, repair hearing aids and etectrolarynges, and to take earmold impressions. Personal protective equipment is available.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
PLEASE NOTE
: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: ****All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Additional information
Receiving Service Credit or Earning Annual (Vacation) Leave
: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
The Interagency Career Transition Assistance Plan
(ICTAP) and Career Transition Assistance Plan
(CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at ****Placement Policy:
The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members
: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
For more information on the Who may apply eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online view the following link for information regarding an Alternate Application.
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How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
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Background checks and security clearance
Security clearance
Public Trust - Background Investigation
Drug test required
No
Required Documents
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Required Documents
To apply for this position, you must provide a complete Application Package which includes:
Resume
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
Cover Letter
DD-214
OF-306
Copy of Schedule A Letter, Copy of CTAP/ICTAP Docs
Copy of VBA Civilian Preference Letter
Resume
SF-15
SF-50
Transcript
Required Documents:
1. CV or Resume.
Your resume must have the following information for each position you have held: job title, duties, dates of employment including month and year (start/end dates) and full time or part-time status with number of hours worked each week. Your resume MUST
include all the required information. If you do not include all the information, we will not be able to determine if you possess the required experience and you will be found not qualified
.
2.
Occupational Questionnaire.
*
For Federal Employees:
Notice of Personnel Action, (SF-50)
, from your Official Personnel Folder, noting current grade, salary, position title and tenure (if current or former Federal Employee). You must also include the SF-50 noting highest grade or highest previous rate. You MUST
submit a copy of your most recent SF-50 showing current grade and position title. If you do not submit a copy, we will not be able to determine if you meet the eligibility requirement and you will be found not qualified
.
( Current CAVHS employees only
: if your current SF-50 is not available through eOPF, you may contact your HR Specialist for assistance in getting a copy. However, a copy of your current SF-50 must be submitted with your application prior to the closing date of this announcement).You MUST
submit a copy of your most recent SF-50 showing current grade and position title. If you do not submit a copy, we will not be able to determine if you meet the eligibility requirement and you will be found not qualified
The following additional documents are required if you are claiming Veterans Preference:
1.
Veterans' Preference documentation.
2.
Legible
copy of DD-214(s)
* showing all dates of service as well as character of service (honorable, general, etc.). NOTE: More than one DD-214 may be needed to show all dates of service. Your Veterans preference will be based on the documents you submit.
3. SF-15, Application for 10-Point Veteran Preference,
complete and signed. **** 4. VA award letter of disability
indicating certification of entitlement.
5.
Any documents required on SF-15.
Veterans' Preference:
When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference.
For more information on Veterans' Preference, please visit ****If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Benefits
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Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Help
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/24/2018 to receive consideration. To preview the questionnaire click ****To begin, click Apply Online
to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers
to submit your application package.
NOTE:
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, ****select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
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Agency ****
Email
****
Address
John L McClellan Memorial Veterans' Hospital
4300 West Seventh Street
Little Rock, AR 72205
US
Learn more about this agency
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
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Fair & Transparent
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Read more
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
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Legal and regulatory guidance
Financial suitability
Social security number request
Privacy Act
Signature and false statements
Selective Service
New employee probationary period
This job originated on ****For the full announcement and to apply, visit ****Only resumes submitted according to the instructions on the job announcement listed at ****will be considered.
Open & closing dates:
08/09/2018 to 08/24/2018
Service:
Competitive
Pay scale & grade:
GS 6
Salary:
$37,223 to $48,385 per year
Appointment type:
Permanent
Work schedule:
Full-Time
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