Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Records Management Specialist
LawCrossing
Alexandria, VA
Apply Now >
Wage and Hour Specialist Training
US Dept. of Labor Wage & Hour Division
Washington, DC
Apply Now >
Dental Assistant (Expanded Function)
U.S Department of Defense Defense Health Agency
Bethesda, MD
Apply Now >
Intergovernmental Affairs Specialist (Pathways Student Intern)
U.S. Department of Homeland Security
Washington, DC
Apply Now >
GENERAL ENGINEER
US Department Of Homeland Security Customs And Border Protection
Arlington, VA
Apply Now >
View more jobs in Washington, DC
View more jobs in District Of Columbia

Job Details

Mission Support Specialist

Company name
US Department Of Homeland Security Customs And Border Protection

Location
Washington, DC

Profile

Duties

Summary

Who May Apply:

Current federal employees with competitive status who work for U.S. Customs & Border Protection within the local commuting area.

View of terms in this announcement.

The local commuting area is defined as the area surrounding the duty station by which people reasonably travel back and forth from home to work.

Organizational Location:

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Professional Responsibility, Creditability Assessment Division (CAD) in Washington, DC.

GS Salary:

Visit to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the Rest of United States pay table.

Responsibilities

This position starts at a salary of $81,548 (GS-12, Step 1) to $106,012 (GS-12, Step 10) with promotion potential to $106,012 (GS-12, Step 10). Applies a wide range of administrative programs concepts, policies, practices, and analytical/diagnostic methods and techniques to address substantive technical issues or problems characterized by complex, controversial, and/or sensitive matters that contain several interrelated issues.

Provides comprehensive advisory and technical services on substantive organizational functions and work practices.

Develops new or modified administrative program work methods, approaches, or procedures for delivering effective service to customers.

Develops and delivers briefings, project papers, status/staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations.

Travel Required

Not required

Supervisory status

No

Promotion Potential

12

Job family (Series)

Requirements

Conditions of Employment

You may be required to pass a background investigation.

You may be required to pass initial and random drug testing.

Qualifications

You qualify at the GS-12 level if you possess one year of specialized experience at the GS-11 level or equivalent performing duties such as: Evaluating and advising on an organizations methods and procedures for providing administrative support systems such as records, communications, directives, forms, files, and documentation; and

Assessing program development or execution and improving organizational effectiveness and efficiency.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and

Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/18/2018.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation:

U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit .

Probationary Period:

Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles:

If you have never worked for the Federal Government, you are not CTAP eligible. Information about CTAP eligibility can be found . To be considered well qualified under CTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher. In addition, you must submit the supporting documents listed in the Required Documents section of this announcement.

Education

This job does not have an education qualification requirement.

Additional information

Drug Testing:

This job has been identified as testing designated under our Drug-Free Workplace Program. Therefore, you must satisfactorily complete a drug test prior to being hired. The agency will schedule, provide and pay for the drug test. Once on board, you will be subject to random drug testing.

Bargaining Unit:

This position is covered under the bargaining unit.

CBP uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about including your rights and responsibilities.

Every individual receives a fair opportunity throughout the federal recruitment and hiring process. Learn more .

Follow U.S. Customs and Border Protection on Twitter

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an online self-assessment questionnaire that is based on the competencies or knowledge, skills, and abilities listed below. You will receive a score ranging from 70-100 based on your responses. Your entire application package will then be reviewed. The final determination will be based on all the information provided in your application package.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, see Ability to use various communication techniques

Ability to analyze and evaluate program operations

Ability to apply qualitative and quantitative techniques to measure the effectiveness, efficiency and productivity of assigned programs

Knowledge of the concepts, principles, regulations, and policies related to human resources management

Background checks and security clearance

Security clearance

Required Documents

Your resume:

A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. Your resume must be in English and must include your job titles and a detailed description of your duties and the dates you performed them (MM/DD/YY), as well as your hours per week for each position listed. Your resume should also contain your full name, address, phone number, email address, and salary. NOTE: Resumes stored on USAJOBS will not automatically carry over to this announcement. You must upload your resume and any other applicable supporting documentation.

Your responses to the job questionnaire:

Are you a current or former federal employee?

ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are not required to submit SF-50s, but are highly encouraged to do so, especially if you are using federal experience outside of CBP as your highest full performance level or for meeting this position's time-in-grade requirement.

Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)?

You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a current (or last) performance rating of record of at least fully successful or equivalent; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

Veterans' preference points are not applicable to Merit Promotion announcements

Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee?

Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title

Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)

Agency

Beginning and ending dates of appointment

You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. Consideration will be given to performance appraisals and incentive awards as an indication of quality prior experience, no points will be assigned.

Please upload your resume under Resume and any other applicable supporting documents mentioned above under Other documents. Other documents may not be applicable for each applicant, but should be utilized if you are submitting a SF-50 for proof of federal service, veterans documents for eligibility, transcripts for qualifications, etc.

Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information visit . will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

To begin your online application, click Apply Online

to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the Required Documents section below for additional information. All application materials, including transcripts, must be in English.

If you are unable to apply online or need to submit a document you do not have in electronic form, visit for more information regarding an Alternate Application process.

Applications and supporting documentation will not be accepted by mail or email.

The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 04/18/2018.

It is your responsibility to verify that any information entered or uploaded is received and is accurate.

Human Resources will not modify or change any part of your application. If a document is not legible, you will not be able to view it in your application and you must again upload it by the closing date.

Agency contact information

CBP Hiring Center

Phone

Email

Address

Office of Professional Responsibility

6650 Telecom Drive, Suite 100

Indianapolis, IN

US

Next steps

The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool.

Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. You will be notified by email after each of these steps has been completed. Stay informed of changes to your application status by signing up for automatic email alerts with your . If you are referred, you will receive a final notification of the disposition of the announcement. We expect to make a tentative job offer within 60 days after the close of the announcement. If you are selected, we may conduct a suitability/security background investigation.

Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

If you receive a conditional offer of employment for this position, you will be required to complete an (Declaration for Federal Employment), and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about or

Legal and regulatory guidance

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Company Profile
CBPis one of the Department of Homeland Security’s largest and most complex components, with a priority mission of keeping terrorists and their weapons out of the U.S. It also has a responsibility for securing the border and facilitating lawful international trade and travel while enforcing hundreds of U.S. laws and regulations, including immigration and drug laws.

Similar Jobs:
Lead Information Technology Specialist (NETWORK) in Lorton Virginia Duties Help Duties Summary Who May Apply: Open to all U.S. Citizens. This announcement will be utilized to fill positions through the Direct Hire Authority. View ...
Diagnostic Radiologic Technologist (Mammography) in Fort Belvoir Virginia Duties Help Duties Summary About the Position: This position is located in the Department of Radiology, Director for Clinical Support at the Fort Belvoir Co...
Management and Program Analyst (Project Manager) *RPP Only* in Washington District Of Columbia Duties Help Duties Summary WHAT DOES A *MANAGEMENT AND PROGRAM ANALYST DO? *As a Management and Program Analyst, at this level, you wil...
EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
Kim Bennett - Iowa,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
GovernmentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
GovernmentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 GovernmentCrossing - All rights reserved. 21