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Job Details

Director Office of External Affairs

Washington, DC

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This position is located in the Office of Environmental Management, Communications Office, Office of External Affairs, and is located in the Forrestal Building, 1000 Independence Avenue, SW, Washington, DC 20585.

A successful candidate in this position will plan, manage, direct, prepare and implement a multi-faceted communication program, lead, manage and interact with the Office of Public Affairs and the Office of Congressional and Intergovernmental Affairs to facilitate sensitive and complex issues in connection with the media, Congress and stakeholders. Establish relevant actions concerning public awareness and communications both internally and externally.
As the Director, Office of External Affairs, you will:
Plan, manage, direct, prepare, and implement a multi-faceted communications program to reach targeted and broad based audiences.
Plan work assignments within broad policy and program guidance. Establish performance standards and evaluate performance of subordinates. Interview candidates for positions in the unit; make recommendations for appointment, promotion, or reassignment of such positions. Effect minor disciplinary measures. Identify developmental and training needs.
Lead, manage, and interact with the Office of Public Affairs and the Office of Congressional and Intergovernmental Affairs to facilitate sensitive and complex issues in connection with media, Congress, and other stakeholders.
Implement relevant actions under DOE/EM goals concerning public awareness and public communications formats that allow full and open communication both internally and to other Federal and state, local and community groups. Ensure critical DOE programs and policies are properly developed and successfully presented.
Review and resolve substantive communications program, external engagement and policy issues arising within EM or the Department. Assess individual impacts and consequences of action within the Department, likely consequences of alternative decisions, and proposes optimum solutions based on knowledge of EM, Departmental, Secretarial and Administration preferences.
Recommend the final Office budget request.
Travel Required
25% or less - Overnight travel required 5 to 6 days per month
Supervisory status
Promotion Potential
Who May Apply
This job is open to...
Only current Federal employees with the agency of the U.S. **MEMBERS ONLY**SIGN UP NOW***. may apply.
Job family (Series)
Conditions of Employment
You must be a United States Citizen.
This employer participates in the e-Verify program.
Males must abide by Selective Service registration requirements.
This position requires a Q Critical Sensitive Security Clearance.
Incumbent must be able to obtain/maintain a DOE Q security clearance.
This position is a Testing Designated Position (TDP) subject to testing for illegal drug use. The selectee must test negative prior to being appointed to this position and will be subject to random testing thereafter. Failure to pass or refusal to take subsequent tests could result in non-selection or disciplinary action, up to and including removal from the Federal service.
Incumbent will be required to submit a OGE Form 450, Confidential Financial Disclosure Report form prior to appointment to this position. For additional information, please visit the .
A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level in the Federal service. Specialized experience for this position is defined as:

Senior-level experience in conceptualizing and implementation of a multi-faceted communications program with demonstrated ability to successfully communicate sensitive, technically-complex, and controversial energy policy and environmental cleanup program issues, activities and objectives to support effective communication and outreach with key stakeholders, including Congress.
Demonstrated leadership in the execution of policies and strategies for messaging across the organization; experience conveying complex strategies, presenting persuasive arguments, and soliciting support of high-level officials to implement initiatives.
Demonstrated ability to develop and maintain effective relationships with media and stakeholders; an established communications expert who thinks strategically, exercises discretion and has excellent written and verbal communication skills.
Your application and resume should demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must describe in your application how your past work experience demonstrates that you possess the KSAs identified below. Cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write see resume in your application!

Mastery of a communications program design and development, principles, methods, practices and techniques sufficient to function as the organization's technical authority.
Knowledge and skill to analyze public reaction to organization programs and policies in developing recommendations that significantly modify an organization's major programs or policies, and integrating diverse points of view in a communication plan in establishing and maintaining mutual understanding with various publics.
Knowledge and skill to establish and maintain effective working relationships with individuals having opposing points of view and conflicting interests and explaining a position while not criticizing other views or arousing damaging hostility.
Ability to exercise staff supervisory responsibility and direct and administer an organization required to perform significant communications activities.
Extensive experience and ability to deal with local, state, regional, national and international media on a day-to-day basis, under tight deadlines, orally explaining and/or defending the organization's policy on issues.
Knowledge and skill to analyze conflicting data and summarizing recommendations or program changes giving consideration to various points of view and specifying the reasons for acceptance or rejection of the input.
Mastery of written English and knowledge of effective communication practices in print, broadcast and web-based media as well as emerging communication technologies in order to integrate and produce a variety of multi-media information products, ensuring completeness and accuracy, proper style, appropriate tone and format, as appropriate for the intended audience.
Knowledge and skill to make on-the-spot presentations to audiences with opposing points of view or erroneous understanding of agency positions to achieve a more balanced perspective among these publics.
Experience refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

CTAP/ICTAP candidates:
To be considered well qualified you must meet all of the requirements as described in this section.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.
This vacancy does not have an education requirement.
Additional information
The U.S. **MEMBERS ONLY**SIGN UP NOW***. fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the website.
If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the for more information. In order to be considered under the ICTAP program, your application must score within the pre-established well qualified category as stated in the Qualifications section.
More than one selection may be made from this vacancy announcement.
Some positions may require completion of a probationary period of up to 1 (one) year.
Many positions require successful completion of a background investigation.
All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, . If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.
EEO Policy:
Reasonable Accommodation Policy:
Veterans Information:
Selective Service Registration:
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The **MEMBERS ONLY**SIGN UP NOW***. uses an application tracking system to evaluate the responses you provide in the applicant assessment questionnaire to determine if you meet the minimum qualifications necessary for this position. Then, the HR Office and/or Subject Matter Expert (SME) will conduct a quality review of your application and supporting documentation to determine if your qualifications meet the criteria for referral to the selecting official.

We will also verify that you are eligible for Merit Promotion positions by reviewing your previous Federal employment to ensure you meet Time-in-Grade requirements. If you are eligible to apply to Merit Promotion announcements based on Veteran or other non-competitive statuses, we will verify your supporting documentation prior to referral.

If you are eligible for career transition assistance plans such as ICTAP or CTAP, you must meet the definition of well qualified which is defined as having a score of 85 or better.
If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.
To preview questions please .
Background checks and security clearance
Security clearance
Required Documents
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants. If you are unsure, click the link for each document type to read more.

You must submit a supporting your specialized experience and responses to the online questionnaire.
Your resume should list all work experience (paid and unpaid); you must list the full name and address of the each employer.
For all types of work experience, you should indicate the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
For paid work experience, please indicate your starting grade/salary for each position and the highest grade/salary you earned (if different).
Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
For more information about what to include in your resume, please view this on YouTube.
Most DOE offices will allow you to submit a resume in the format of your choice (as an attached document or as a USAJOBS Resume Builder format). However, some offices may require one specific format. You will be notified at the time you click 'Apply Online' which type of resume is acceptable. It is important that you are complete and thorough in your resume. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.
Current and former Federal employees:
Most recent SF-50 (Standard Form 50 - Notice of Personnel Action).

To properly verify status eligibility, your SF-50 must show the following. If you do not submit an appropriate SF-50, we cannot verify your status eligibility!
Full position title;
appointment type;
occupational series;
pay plan, grade, and step;
tenure code; and
service computation date (SCD).
If specific educational requirements are indicated for this vacancy:
which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.

(DD-214 Member #4 Copy, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency to receive Veterans Preference under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011.

Persons with Disabilities:
Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits will be required.

Displaced Federal employees who qualify for CTAP/ICTAP:
If you are a former Federal employee who was displaced due to a Reduction-in-Force (RIF) or surplused by some other means, please submit a copy of the separation letter or RIF notice from your agency. To be selected under I/CTAP, you must still be found well-qualified for this position. Please see the for more information.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To be considered for this position, you must submit your complete application no later than 11:59pm U.S. Eastern Time on the closing date of this announcement. If you do not submit a complete application prior to the closing time (regardless of when you started) the online application system will not allow you to finish! Requests for extensions will not be granted, so please begin the application process allowing yourself enough time to finish before the deadline. Our online application system displays a countdown timer at the top of the screen for your reference.

For your security, your session in our online application system will time-out if you are inactive for a certain period of time. We recommend that you preview the assessment questions before you apply and prepare all of your information prior to beginning the application. If you do get timed-out you will have to log back in to USAJOBS and re-visit the vacancy announcement, you can then click Update Application to finish where you left off.

Steps to submit a complete application:
Click the Apply Online button. If you are not already logged in, you will need to do so.
You must have a complete resume associated with your USAJOBS account.
Please note that some DOE offices do not accept uploaded resumes and instead require that you submit a USAJOBS-formatted resume using the .
You will be prompted to select a resume and any documentation you have attached to your USAJOBS account before you are transferred to the **MEMBERS ONLY**SIGN UP NOW***.'s online application system. Please be aware that any document you select before being transferred to our system, will not automatically be received. You must take steps to download your documents from USAJOBS during the Documents step within our online application system (see Step 6).
If you are a first-time applicant to the **MEMBERS ONLY**SIGN UP NOW***., you'll be asked to register an account first. If you are a returning applicant, you will skip this step and go straight to the application portion.
You must respond to all applicant assessment questions, carefully following all instructions provided.
You will then be asked to upload additional supporting documentation. If you selected documents from USAJOBS prior to being transferred to our application system (Step 3), you will need to click the USAJOBS link to complete the transfer process. These documents ARE NOT automatically transferred!
It is ultimately your responsibility to make sure all required documents are either faxed, uploaded, or transferred from USAJOBS successfully. If you are unsure that your documents went through, please contact the HR Specialist listed on the announcement BEFORE the vacancy closes.
After reviewing your submission in the final step, you must click Submit Application at the bottom of the page. If you leave the application before clicking Submit, your application will not be received.
If your resume does not support the responses in your application questionnaire, or if you fail to submit required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.
If you experience any difficulties with the online application process (anything after you have clicked the 'Apply Online' button):
contact the HR Office listed on this announcement between normal business hours. If you are receiving any kind of error message, please be ready to provide a screenshot or at a minimum, the error message text and number. If necessary, we will put you in touch with the technical support number if we are unable to assist you personally.
If you need help with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder):
please visit the and select a topic of inquiry. Or, you may reach out to USAJOBS directly for support, by visiting the page. We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the **MEMBERS ONLY**SIGN UP NOW***..
If you are experiencing a significant hardship which hinders your ability to apply online please ****
1000 Independence Ave SW
Washington,District of Columbia 20585
United States
Next steps
After each step in the recruitment process, your status will be updated in our application tracking system. Once this happens, if you have elected to receive e-mail updates, you will be notified through your USAJOBS registered e-mail address. If you have not elected for e-mail updates, you can review your current application status in USAJOBS at any time. Please check that your USAJOBS profile contact information is current and correct each time you apply to a job--this will ensure we are able to contact you as quickly as possible.

In addition to changing your status online, we will send you e-mail notifications at each major step in the process, to include: application received, eligible or not eligible, referred or not referred, selected or not selected.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about or
Legal and regulatory guidance
This job originated on . For the full announcement and to apply,visit .Only resumes submitted according to the instructions on the job announcement listed at will be considered.

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