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Public Safety Officer Full-Time OvernightsMust work weekends

Company name
Nicklaus Childrens Health System

Miami, FL

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Job Summary Polices hospital buildings, grounds and offsite locations to prevent fire, theft and vandalism. Works under the direction of the Supervisor and the Manager. Minimum Job Requirements * CPR: HeartSaver * Completion CPI (Crisis Intervention Training) required within 90 days of hire and ongoing. * Successfully complete the Basic Security Officer Healthcare Training Course (only once) within 1 year of hire.. * Active and clearFloridaDrivers License in the states of Florida with good driving record as approved by Risk - maintained throughout employment. ESSENTIAL JOB DUTIES: * Adheres to attendance policy, guidelines, and expectations ensuring proper handoff, coverage for shift, team collaboration, and patient/staff safety. * Provides exceptional customer service to all customers, patients, and co-workers. Shared department results measured by the customer service survey. * Escorts visitors, patients, and employees to and from parking areas when needed. * Investigates incidents of unusual circumstances reported by hospital staff, visitors, physicians, or patients. Writes incident reports and documents investigations. * Maintains logs/checklists (security call, dispatcher, cameras, doors, etc.). * Patrols and secures buildings, grounds, and offsite locations. Limits after hour accessibility to hospital and accessibility to those areas designated as sensitive. * Reports all safety and fire hazards observed on routine patrols and inspections. * Responds to calls requiring medical assistance and provides support (Baker acts, restraining patients for medical treatment, etc.). * Serves as a member of the Fire Control Team including ILSM Rounds/Fire Watch & Decontamination Team (training provided). * Works in the security control center monitoring fire alarms, security cameras, and dispatching (including maintaining itemized Dispatcher Log- Tyler Software). * Monitors alarms such as panic alarms, refrigeration alarms, code REDs, etc. and respond in the appropriate timeframes. Knowledge/Skills/Abilities: * High school education or equivalent preferred. * Security D license preferred. * Experience in Security within a hospital setting preferred. * Experience with customer services within a hospitality industry preferred. * Bi-lingual in English and Spanish preferred. * Proficient in basic MS Word and Excel. * Ability to communicate effectively in English both verbally and in writing. smartclick (EOE DFW) 7/11/16

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Nicklaus Childrens Health System

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