Under supervision, to learn and perform a variety of technical and analytical duties in any one of the following areas: application development, customer support, network administration, and/or systems programming.
This is a trainee classification generally one year in duration for initial entry into a career path leading to one of six information technology analyst specialty areas: Programmer, IT Support Specialist, Department Systems Specialist, Application Developer, GIS Specialist. Incumbents receive training and perform routine tasks relative to the assignment for which they are training. Work is performed within established policy and procedure guidelines and under close supervision. As skills increase, less supervision is received.
Positions allocated to the journey level in any of the specialty fields may be temporarily underfilled at the trainee level. After demonstrating the ability to learn and perform the duties, qualified job incumbents may move to successively higher levels. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class.
SUPERVISION RECEIVED AND EXERCISED
Immediate supervision is provided by higher-level staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Systems programming/network administration assignments concern the developing, testing, implementing and maintaining mainframe, mid-range, micro, client server software and hardware infrastructure and/or the connectivity capability between different platforms that manage information technology resources and support the execution of automated applications.
Customer Support assignments concern all activities associated with the support of end-users of electronic data processing systems. This includes such desktop support activities as installing new and replacement computers and peripherals, resolving a variety of user problems and providing specialized training to help users become more productive with their information technology systems.
Applications development assignments concern designing, developing, testing, implementing and maintaining mainframe, mid-range, micro, client server business, and process control applications by completing applications development life cycle activities.
: Principles of and current trends in information technology.
Information systems software and hardware technologies for mainframe, server, personal computer, and client server environment.
General computer architecture including central processing unit, memory allocation, peripheral devices, and input/output methodologies.
Basic principles of programming languages.
: Understand and follow oral and written instructions.
Learn and understand the operational characteristics of medium to large-scale enterprise, client/server, and network systems.
Communicate effectively orally and in written format in a variety of situations and formats.
Exercise analytical skills in providing fact-based details to support ideas, recommendations, and analysis.
Reason logically, use a variety of techniques to resolve problems, manage time and resources, concurrently handle multiple assignments, and work under strict deadlines.
Coordinate and facilitate work with others.
Train and guide others.
Establish and maintain effective working relationships with others.
EDUCATION AND EXPERIENCE
Any combination of education and experience that would provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:
An Associate's Degree or equivalent from an accredited college or university with a major in computer science, information systems, business information systems, business administration or a closely related field.
Professional certification in one or more fields of information technology.
Positions designated for the Systems Programmer, Programmer or Application Developer assignments must have completed at least twelve (12) college-level semester units in programming languages.
Additional City of Sacramento experience may substitute for the education requirement on a year-for-year basis.
Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis.
THE SELECTION PROCEDURE
Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.All e-mail notifications can be accessed through the governmentjobs.com applicant inbox.
(Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Office by the final filing deadline; Employment applications must be submitted online; paper applications will not be accepted.
Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the Work Experience section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week).
If see resume is noted in the Work Experience section; a resume will not substitute for the information required in the Work Experience section.
Proof of required education and/or degree equivalency must be submitted online with your application, emailed to ****
, delivered in person, or sent to the Employment Office by fax or mail by the final filing deadline.
: (Weighted 100%) - The Supplemental Questionnaire is the Training and Experience Exam. Only the applicants who meet the minimum qualifications will become candidates and their supplemental questionnaire will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. Therefore, your responses to the supplemental questionnaire should be thorough and complete because the exam score will determine your ranking on the eligible list for this job. When completing the supplemental questionnaire, please note: Responses to the supplemental questionnaire must be submitted online; paper questionnaires will not be accepted.
Incomplete supplemental questionnaires will not pass the review process; omitted information cannot be considered or assumed.
A resume will not substitute for the information required in the supplemental questionnaire.
- Candidates who pass the Training & Experience evaluation will be placed on an eligiblelist. The hiring department may contact candidates for interview at any time during the life of the one-year list.
Upon receipt of a conditional offer, the selected candidate must complete LiveScan / fingerprinting and receive Human Resources approval prior to receiving a start date from the Department.
For questions concerning this job announcement and the application process: Please visit ****for a comprehensive, step-by-step guide to the application process.
For technical support between 6 AM - 5 PM PT, ****.
Visit the City of Sacramento Human Resources Department website at ****Send an email to ****
Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.