U.S. Department Of Justice Office Of Justice Programs
Securing Travel, Protecting People
- At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please: .
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities concerning, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
These positions are located in the Adjudication Center (AC) of the Security Threat Assessment Operations (STAO), Office of Intelligence and Analysis (OIA), Transportation Security Administration (TSA), Department of Homeland Security (DHS). If selected, you will review and approve or recommend denial of transportation worker, hazardous material endorsement, airport secure area, Pre-Check and other regulated credentials applications, meeting the AC's standards for accuracy and productivity (as specified in the AC SOPs). Typical assignments will include but are not limited to:
Reviews and approves or recommends denial of transportation workers, hazardous material endorsements, airport secure areas and other regulated credentialed applications, meeting the AC's standards for accuracy and productivity and provides quality assurance reviews of adjudication cases as specified in the AC SOPs;
Conducts internet-based criminal and/or immigration research to obtain criminal court records or immigration/US Citizenship documentation in support of an adjudication decision based on case by case information needs and in accordance with Title 49, Code of Federal Regulations, parts 1542 and 1572 and associated SOPs which includes submitting cases for correction or re-vetting as needed;
Completes case management and case documentation requirements on an hourly/daily basis (e.g. case number, decision or recommendation, decisions, disqualifying factors, etc.);
Oversees the training of new staff and provide on-the-job training for staff as needed and provide corrective feedback as required. Conducts classroom and recurring training for program Adjudication staff when necessary;
Assigns caseloads to Adjudicators and monitors case work to ensure timely and accurate processing of credential requests; determine priorities, plans and manages the adjudication work efforts of assigned staff;
Reviews case denial recommendations from originating adjudicators; re-adjudicate cases as necessary providing feedback to the original adjudicator. Coordinates or conducts mid-level adjudicator and self-approver evaluation;
Prepare appeal and waiver packages for review and recommendation;
Communicates with various internal and external stakeholders on policy and technical issues as well as complex adjudication cases; and
Assists Adjudication Center management in responding to IR&A preliminary investigation requests and preparing program specific Guidance Memorandums.
Who May Apply
This job is open to...
Government-Wide: Current and former permanent civilian Federal employees. Applications also accepted from Veterans' Preference eligibles OR
Veterans honorably discharged from the Armed Forces after completing at least 3 years of continuous active duty by the closing date of this announcement. Such applicants will compete under TSA's Merit Promotion procedures for which Veterans' Preference is not a factor in the selection process.
Salary listed includes Locality Pay of 28.22%.
Job family (Series)
Conditions of Employment
You must possess U.S. Citizenship or be a U.S. National.
You must complete a favorable Background Investigation (BI).
You must be able to obtain and maintain a Secret clearance.
Selective Service registration is required.
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
To qualify for the SV-I Pay Band
(equivalent to the GS-13), you must have at least one year of specialized experience at the SV-H or GS-12 in the Federal service or equivalent experience in the private sector. Specialized experience
is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Such specialized experience is defined as
Experience applying personnel security procedures (i.e., security threat assessment and criminal justice processes and procedures, and immigration statutes and procedures); and
Experience analyzing, developing, interpreting, and implementing risk assessment policies and procedures to set priorities, oversee, plan and perform case work.
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months' equals one month of experience. No additional credit is given for overtime. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer Competitive Status that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: .
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about including your rights and responsibilities.
TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.
If you receive a conditional offer of employment for this position, you will be required to complete an and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination. For more information, .
Payment of relocation expenses (Permanent Change of Station) is not authorized.
More than one position may be filled from this announcement.
If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement.
TSA policy requires verification of Selective Service registration for male applicants born after 12/31/59. For more information .
View of terms found in this announcement.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.
Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:
Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position;
Well Qualified - applicants possessing experience that exceed the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job; and
Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
To preview questions please .
Background checks and security clearance
In addition to a resume and the assessment questions, you must submit copies of any of the following documents if you are applying based on current or former Federal service, Veterans' Preference or Veterans' Service (Veterans honorably discharged from the Armed Forces after completing at least 3 years of continuous active duty service):
SF-50, Notification of Personnel Action: Current TSA employees are not required to submit an SF-50 to support eligibility for Status consideration.
If you are not a TSA employee, you must submit your most recent SF-50, Notification of Personnel Action (or equivalent document) to support your eligibility for Status consideration.
Note: An award SF-50 (i.e. cash or time-off award) does not indicate grade or level (i.e. pay band) or tenure to determine your eligibility for this position and will not be accepted.
- If you are claiming Veterans' Preference or eligible Veterans' Service, provide a copy of your DD-214 (Member Copy 4), Certificate of Release or Discharge from Active Duty, or other appropriate documentation to prove your entitlement and to provide verification of an Honorable Discharge.
SF-15 and VA Letter
- If you are claiming Veterans' Preference based upon a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement; an SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later.
If you do not submit required documentation described in this job opportunity announcement, your application will be deemed incomplete and you will be ineligible for further consideration for this vacancy.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
All of the following must be received in our office by 11:59 PM EST (Eastern Standard Time) on the closing date of this announcement. If we do not receive all required information by the closing date, your application may not be considered.
Your application must
2. Self Assessment Questionnaire for this position; and
3. Applicable supporting documents (see Required Documents Section).
Click the Apply Online button below and follow the prompts to apply.
We strongly encourage you to apply online. If you are unable to apply online, please contact the TSA HRAccess Help Desk before the closing of this announcement for alternative options on how to apply. The Help Desk is available by phone at 1-877-872-7990 between the hours of: 7:00AM - 8:00PM ET Monday - Friday, 10:00AM - 3:00PM ET Saturday, or 11:00AM - 4:00PM ET Sunday. If outside these hours, please email your question or concern to Helpdesk@mailserver-hraccess.tsa.dhs.gov or fax 1-877-872-7993.
When contacting the Help Desk please provide your contact information, the Job Announcement Number of the position you are interested in, and your questions or concerns.
Agency contact information
HR Help Desk
DHS/Transportation Security Administration
Shared Service Center
2650 Park Tower Drive
The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview. We will notify you of the outcome of these steps when they have been completed. You may also check your application status by visiting the
and possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the documentation that is required, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about or
Legal and regulatory guidance
This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.