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Job Details

Chief Bus Operations Control Center Chief Supervisor Transportation

Company name
Maryland Department of Transportation

Baltimore, MD
4 hit(s)  


Chief, Bus Operations Control Center (Chief Supervisor Transportation)


$46,857.00 - $75,012.00 Annually


Baltimore City

Job Type

Full Time


Maryland Transit Administration

Job Number



4/25/2018 10:11 AM Eastern





**Bilingual applicants are encouraged to apply**

Are you seeking a job where your work is rewarding and provides excellent benefits?

The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team.

This is a MTA position-specific recruitment for a generic job classification. The resulting list of eligibles will be used under TSHRS to staff this MTA position or function only. You will need to reapply for any future generic or job specific recruitment for this job classification.

The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA) is recruiting for a Chief, Bus Operations Control Center. The Chief, Bus Operations Control Center is responsible for directing and coordinating the control room functions and monitoring the work of Controllers in the Operations Control Center. The Chief ensures 24-hour coverage as well as coordinates service disruption strategies between all mode operations of the Control Center and Field Supervision. This position will work directly with Controllers and external agencies to promptly and safely mitigate all reported safety and customer service related issues.

This position is located in Baltimore City, Maryland.




Graduation from a standard high school or possession of a high school equivalency certificate.


Five years of experience in the operation of a mass transit system and/or related operations that required the resolution of operational problems related to scheduled service, equipment failure, inclement weather, or other service disruptions. One year of the required experience must have involved supervisory or program management responsibilities. *

At least two (2) years of the required experience must have involved working in a control room environment monitoring and managing rail or bus services.

*This statement contains a Selective Qualification, which is more focused in scope than the Minimum Qualifications for this classification. Selective Qualifications are utilized when the position requires specific or bona-fide occupational qualifications (i.e., knowledge, skills or abilities).

The ideal candidate will be proficient in Microsoft Word.


1. Graduation from an accredited college or university with a Bachelor's Degree in Transportation, Business Administration, Management or a related field may be substituted for the experience at a rate of thirty credit hours for each year of the required experience, for up to two years of the required non-supervisory experience.

2. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant on a year-for-year basis for the required education and experience.

If you have held more than one (1) position at the same employer, please list each position (and the duties of that position) that you held and the length of time that you held each position.

Licenses & Certifications

Employees in this classification will be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Additional Information


You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. Since the examination for this recruitment may be an evaluation and rating of the information you provide on your application, it is essential that the application is filled out completely

and accurately

, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority.

Applicants must submit a CURRENT copy of their Complete Driving Record (NOT more than 30 days old), (NOT the 36 months driving record) available from MVA with their application to be considered for this position.

Eligible applicants may be subject to background investigation under Federal and State laws and regulations. A conviction is not an automatic disqualification to employment. Erroneous, misleading or fraudulent information on the application is sufficient grounds for rejection from the hiring process, removal from the list of eligibles, withdraw of an offer for employment or immediate discharge.

Employees in this classification are subject to pre-employment drug testing and substance abuse testing in accordance with the Code of Federal Regulations 49-Federal Department of Transportation Drug Alcohol Testing Protocols and Federal Transit Administration Alcohol Testing Rules, and Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs.


If you submit your application online you must attach your complete driving record, or your application will not be considered for this position. Applications not completely filled out will not be considered.

The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy to include possible drug testing.

It is highly recommended that applications be completed and submitted online by registering at . Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website.

Applicants not applying online may obtain a DTS-1 Application form by calling (410) 767-3860 and mail to: MTA Office of Human Resources, 6 Saint Paul Street, 5th Floor, Baltimore, MD 21202. Applicants may also submit their application directly to the Office of Human Resources.

Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as:

International Credential Evaluation (WES), .

MTA Does Not Discriminate Based On:

Age, Ancestry, Color, Creed Gender Identity or Expression, Genetic Information, Marital Status, Mental or Physical Disability, National Origin, Race, Religious Affiliation, Belief or Opinion, Sex or Sexual Orientation.

Reasonable accommodations for persons with disabilities will be provided as requested.

The incumbent in this position will not be a member of a covered bargaining unit and will not be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

The Maryland Department of Transportation is not sponsoring new employees in application of the H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.

TTY call 711

TTY Users May Also Call Their Telecommunications Relay Service

The MTA is an Equal Opportunity Employer

Issue Date: 4/10/18

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