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Health Services Consultant 4 Early Intervention Program Supervisor DOH3980

Company name
Washington State Department of Health

, WA

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Health Services Consultant 4 - Early Intervention Program Supervisor

About the Position and Office

The Early Intervention Program Supervisor is a vital component of HIV Client Services' mission to suppress viral load by ensuring access to quality services for people living with HIV in Washington State. This position provides leadership as the supervisor of the Early Intervention Program (EIP) within the HIV Client Services Section.

In this position, you will manage all activities and staff assigned to client eligibility and eligibility determination. In addition, this position provides input regarding budgets, contracts, personnel, goals, objectives, policies and procedures within the Program.

The Office of Infectious Disease provides services to prevent and control sexually transmitted diseases, HIV/AIDS, tuberculosis, adult viral hepatitis and assesses the incidence and prevalence of these diseases. The office is also responsible for the HIV Client Services Early Intervention Program which pays for medications, insurance premiums and limited medical care for low-income, eligible HIV-positive individuals. It tracks and assesses disease and health conditions by collecting, analyzing and evaluating data. It maintains databases that aid targeting resources toward current data trends. Learn more about the Office of Infectious Disease . About DOH and our Employer of Choice Initiatives

Washington State Department of Health (DOH) works with federal, state, tribal, and local partners to help people in Washington stay healthy and safe. Our programs and services help prevent illness and injury, promote healthy places to live and work, provide education to help people make good health decisions and ensure our state is prepared for emergencies. To learn more about the agency, visit the DOH website and DOH Infographic (PDF) .

DOH is a great place to work and has implemented several Employer of Choice initiatives, including:

We are committed to

diversity and inclusion

. DOH fosters an inclusive environment that encourages all employees to bring their authentic selves to work each day. We strive to hire, develop, and retain a competent and diverse workforce that is reflective of the customers we serve. Watch the DOH Diversity is Rising video.

We have an engaging Wellness@Health

program which offers programs that support healthy behaviors and work/life balance. Our program provides wellness education, access to healthy food, physical activity classes, stress relief, and many other resources to support a healthy you.

We support a healthy work/life balance

by offering flexible/alternative work schedules, and mobile and telework options. (Depending on job duties.)

We are making exciting steps towards modernizing our workplace

by providing motivating and inspiring workspaces that promote creative thought, innovation, and collaboration among co-workers. Take the DOH Workplace Modernization Virtual Tour.

We have an Infant at Work Program

that is based on the long-term health values of breastfeeding newborns and infant-parent bonding. Eligible employees who are new mothers, fathers, or legal guardians can bring their infant (6 weeks to 6 months) when returning to work. (Depending on job duties and work location.) Watch KING 5's Drew Mikkelsen report on the Infant at Work program .

What will you be doing? - Duties include:

Supervises eight (8) staff which includes the Benefits Coordinator, Provider Training and Contracts Specialist, an Enrollment and Claims Processing Specialist, an Enrollment and Claims Processing Assistant, four EIP Eligibility Specialists and a Lead Eligibility Specialist.

Participates as a member of the HIV Client Services Leadership Team, which works together to address program and budget issues that affect all of the section.

Provides technical expertise to resolve critical service delivery issues, and to determine exceptions to policy regarding medications, insurance premiums, medical and laboratory services and EIP provider payments.

Oversees the EIP Eligibility section to develop, implement and monitor policies and procedures for determining client eligibility and service delivery in accordance with state and federal requirements.

Oversees the EIP Claims Payment section to ensure providers are paid accurately and timely.

Leads the development, implementation and monitoring of policies and procedures for payment of claims for EIP and PrEP DAP in accordance with state and federal requirements.

Oversees the development and maintenance of the data system, including data analysis, data improvement, data quality, and data reporting.

Assists with the Ryan White grant application process and reporting requirements to our federal funder.

Required Qualifications

(Experience may have been gained concurrently.)

Option 1

: A bachelor's degree or higher in Social Work, Nursing, Public Health, Public Administration, or closely allied field AND

two (2) or more years of experience working within a health delivery system such as a community health center or larger system of care.


Option 2

: Six or more years (full-time equivalency) of experience working within a health delivery system such as a health care provider, health system, public health program or health insurance carrier.


Demonstrated knowledge of the Patient Protection and Affordable Care Act (PPACA).

Demonstrated knowledge of health insurance systems, including Medicaid, Medicare and private insurance.

Intermediate skill level using Microsoft Office, Word, Excel, and PowerPoint.

Desired Qualifications:

Two years of supervisory experience.

Two years of experience providing leadership and coordination to a team.

Two years of experience of working in HIV Care services.

Knowledge of Ryan White ADAP Guidance and allowable services.

Experience developing programs for and providing culturally competent services to diverse populations.

Advanced proficiency with Microsoft Office, Word, Excel, and PowerPoint.

Conditions of Employment/Working Conditions

With or without an accommodation, I am willing and able to:

Work indoors, at a desk/workstation the majority of a workday, in an open office environment with possible conversation and other noise distractions.

Maintain confidentiality regarding information accessed or discussed while performing the duties of the position.

Work in a tobacco, drug, and alcohol-free environment.

Occasionally work in excess of 40 hours per week and/or to adjust normally scheduled hours, which may include evening and weekends.

Occasionally travel throughout the state (including rural areas) which may include overnight stays.

Legally operate a state or privately owned vehicle or provide alternative transportation.

Work in a fast-paced/stressful environment with multiple priorities and competing deadlines.

Move object weighing up to 25 pounds.

Interact and work with customers, some of whom may be frustrated or distressed in a positive, friendly and supportive manner that meets the needs and standards of the office and the agency.

The Washington State Department of Health (DOH) is an equal opportunity employer. DOH strives to create a working environment that is inclusive and respectful. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of our workforce. Applicants wishing assistance or alternative formats in the process should contact Zach Covington at (see application details), (see application details) , or TDD Relay at 1-(see application details) or 7-1-1.

Application Process

Individuals interested in applying for this position should select the Apply button and submit the following:

A current detailed applicant profile; AND

attach your detailed Letter of Interest that addresses the Required and Desired Qualifications (as listed above) and Resume to your profile.

Three (3) or more professional references, to be included in your profile. Please include at least one supervisor, peer, and (if you have supervised other staff) a subordinate.

Responses to the Supplemental Questions.


attach transcripts OR other documents that are not requested in the Application Process, or that are password protected. These type of documents cause errors when downloading application materials and will not be forwarded to the hiring supervisor.


please feel free to attach a copy of your DD214. Click here to SUBSCRIBE to Jobs at DOH

Supplemental Information

Only applicants who follow the directions and complete the Application Process and Supplemental Questions in-full will have their responses reviewed for consideration.


Education and experience selected, listed and/or detailed in the Supplemental Questions must be verifiable on the detailed applicant profile submitted.

This recruitment may be used to fill other Health Service Consultant 4 positions within the office.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career and that your priority is making sure that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work. Check with the agency human resource office for specific benefit information.

Insurance Benefits

Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website . Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems ' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Vacation (Annual Leave)

You begin accruing vacation starting your first month of employment. Since we value your loyalty, the amount of vacation you can accrue increases the longer you work with us. Washington State supports members of the armed forces with 21 days paid military leave per year. Vacation accrues for full-time employees per WAC 357-31-165 .


Full-time employees are entitled to eleven* paid holidays:



New Year's Day January 1 Martin Luther King, Jr's birthday Third Monday in January Presidents' Day Third Monday in February Memorial Day Last Monday in May Independence Day July 4 Labor Day First Monday in September Veterans' Day November 11 Thanksgiving Day Fourth Thursday in November & Friday after Christmas Day December 25 Personal Holiday Employee's selection each calendar year

*Employees who are members of certain Unions are entitled to an additional personal leave day of their choice. Please refer to specific Collective Bargaining Agreements for more information. Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Sick Leave

Full-time employees earn eight hours of sick leave per month. Paid sick leave may be used for reasons included in WAC 357-31-130 . Please visit the State HR Website for more detailed information.

Company info

Washington State Department of Health
Website :

Company Profile

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