U.S. Department of Veterans Affairs - Agency Wide
OUR MISSION: To fulfill President Lincoln's promise To care for him who shall have borne the battle, and for his widow, and his orphan - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
Tour of Duty:
8:00 a.m. - 4:30 p.m.
Position Description Title/PD#: Supervisory Health Science Officer/ PD#66030-O
Position requires filing a Financial Disclosure report
THIS ANNOUNCEMENT IS LIMITED TO THE FIRST 100 APPLICANTS AND IT WILL CLOSE AT 11:59PM EST ON THE DATE THAT THE 100TH APPLICATION IS RECEIVED OR ON THE POSTED CLOSING DATE WHICHEVER OCCURS FIRST.
This recruitment is for one
position with the Reporting, Analytics, Performance, Improvement & Deployment (RAPID) . The Duty Station will be negotiated upon selection.
For more information on the Who may apply eligibility requirements, please refer to the document.
Supervisory Health Science Officer/ PD#66030-O
Serves as a Senior Health Science Officer and provides measurement and analytic expertise to support continuous improvement in clinical care delivery and in population health. Provides strategic leadership and management characterized by substantial and continuous responsibility and accountability for representing and advancing VA and VHA interests. Acts as a key Reporting, Analytics, Performance, Improvement and Deployment (RAPID) liaison to external health care organizations including federal agencies responsible for clinical quality and performance measurement, analysis, and reporting. As a recognized authority in analysis and evaluation of performance measurement issues, the Director is delegated responsibility and authority to plan, schedule and carry out major projects concerned with the analysis and evaluation of clinical program or organizational effectiveness. Develops and implements analytic and measurement strategies that directly affect the quality and usability of VHA data nationwide, within the VA health care system and the external health care environment. The Director devises strategies and plans for productive use of clinical analytics and measurement that are linked to priorities of the Department of Veterans Affairs. The Director also provides consulting and strategic advice at the request of VHA and industry leaders regarding VHA clinical analytics experience and knowledge. Fulfills the responsibilities of leadership and management in planning, designing, and implementing systems that affect the entire VHA health care system, and accountability for the success of those programs. Demonstrates mastery in the application of clinical and patient satisfaction performance measurement, analysis, and reporting for the purpose of improving clinical performance and population health. The Director plays an important leadership role in the design, management, and implementation of VHA performance measures that focus on
quality, access, and patient experience; and evidence-based, data-driven processes for continuous improvement.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
Conditions of Employment
You must be a US citizen to apply for this job.
Subject to a background/suitability investigation.
Selective Service Registration is required for males born after 12/31/1959.
PHYSICAL REQUIREMENTS: The work is primarily sedentary, although some slight physical effort may be required.
To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 Application for 10 Point Veterans Preference with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit /index.aspx.
To qualify for this position
, applicants must meet all requirements within 30 days of the closing date of this announcement.
Applicants who are current Federal employees or who have held a GS grade anytime in the past 52 weeks must also meet time-in-grade requirements.
Example for a GS-12 position you must have served 52 weeks at the GS-11 level.
Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-14) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Demonstrated experience in quality improvement in service of Veteran care delivery and ensuring VISNs and VAMCs meet the needs of VA/VHA missions and policy initiatives. Serving as a scientific and technical expert on clinical and patient satisfaction measurement, analysis and reporting. Experience in a leadership role in the design, management, and implementation of VHA performance measures that focus on quality, access, and patient experience; and evidence-based, data-driven processes for continuous improvement. Demonstrated experience in dealing analytically and systematically with problems of organizations, work breakdown structure, quality assurance standards and performance improvement tools. Additional information on the qualification requirements are outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's website at
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps
build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Quality Ranking Factor:
A Quality Ranking Factor is also being used in the assessment to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is: Professional knowledge of VHA quality and performance measurement; specialized knowledge of healthcare measurement and evaluation, analysis and reporting.
Quality Ranking Factors are skills, knowledge, abilities, or other worker characteristics which could be expected to result in superior performance on the job. Quality ranking factors will not be used for screening, but may be used as ranking criteria. Applicants with higher proficiency levels may rank above those with lower proficiency levels on a quality ranking factor.
Additional information on the qualification requirements are outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's website at
You will be rated on the following competencies based on your application for this position:
Experience in complex organizational environment to research, collect and analyze information; prepare reports; and recommend courses of action based on findings that result in continuous organizational improvement.
Ability to plan work and establish operating priorities, meet ever changing priorities with minimal impact of outcomes.
Ability to recognize potential issues, quickly analyzes a problem, formulates a resolution and understands its impact in the overall program goals and objectives.
Ability to effectively communicate complex concepts, policies, procedures etc. both orally and in writing with tact, diplomacy and sensitivity with individuals of varying levels.
If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to: responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE
. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
APPLICANTS PLEASE NOTE:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report attendance and/or degrees from only these schools. Applicants can verify accreditation at the following websites: and .
To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP)
provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified, you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about CTAP and ICTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/rif/employee_guides/career_transition.asp
Receiving Service Credit for Earning Annual (Vacation) Leave:
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an .
MAILED/EMAILED APPLICATION WILL NOT BE ACCEPTED. ANY APPLICATION MATERIALS SUBMITTED VIA MAIL/EMAIL WILL BE DESTROYED AND NOT RETURNED.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).
How You Will Be Evaluated
You will be rated on the following competencies based on your application for this position:
- Ability to develop and implement performance measurement strategies that directly affect the quality and usability of VA and
VHA health data nationwide.
- Ability to understand and bridge healthcare measurement and analysis with clinical care delivery, and reporting.
- Expertise in Federal health policy, the healthcare marketplace, administrative and clinical support systems and their
relationship to accountability systems including accreditation, public reporting, and performance management.
- Ability to provide leadership to a diverse and highly skilled team of clinical measurement experts, analysts, statisticians, and
database experts and ensures their efforts are aligned with the priorities of the agency.
- Demonstrate superior oral and written communication skills to present information to influence and implement strategies and deliverables as well as assimilate relevant information related to the clinical analytics and reporting.
If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to:
responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.
Background checks and security clearance
To apply for this position, you must provide a complete Application Package which includes:
The following documents are required: Your Resume (Must include series, grade, step, starting and ending dates of employment, month and year, and hours worked per week, and salary information).
If you are a current or former Federal employee
, you must
submit a copy of your last or most recent
signed Notification of Personnel Action (SF50) showing your position, title, series, grade and eligibility. Applicants who fail to submit this form will be rated INELIGIBLE
(SF-50 must be in PDF format; text format will not be accepted). Note:
Your SF-50 must reflect the grade and step information equivalent to or greater than the grade lower than the position you are applying to. This may not always be your most recent SF-50. You may need to submit more than one SF-50
To receive consideration as a Veteran
you must provide legible copies of your DD-214, member 4 copy or another copy that shows all dates of service as well as character of service (honorable, general, etc.) or a statement of service signed by the commander or you will be deemed INELIGIBLE. Note: More than one DD-214 may be needed to show all dates of service.
Performance Appraisal - This document is optional for all applicant
Military Spouses must submit: Marriage Certificate. Copy of the sponsor's permanent change of station orders showing you as an authorized dependent or when the veteran is unemployed and is rated by appropriate military or Department of Veterans Affairs authorities to be 100 percent disabled and/or unemployable. Statement that spouse preference is requested for this vacancy and has not previously been used to obtain a position in the commuting area.
Copy of unofficial transcripts. Must show name of college to determine accreditation. If qualifying based on degree, or for positions requiring a degree, the transcript must show date the degree was conferred. If selected, you must provide official transcripts.
Transcripts should state degree conferred, and have a date.
You will not be contacted for additional information.
Please use this to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference.
For more information on Veterans' Preference, please visit .
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/18/2018 To begin, click Apply Online
to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers
to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, , select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Agency contact information
VHA SERVICE CENTER
VHA Service Center - 1
6100 Oak Tree Boulevard
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about or
Legal and regulatory guidance
This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.
The Veterans Health Administration is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million* Veterans each year.