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Job Details

Field Service Technician I

Company name
Vertiv Co

Los Angeles, CA

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Description A Field Service Technician I (FST) is responsible for installation, commissioning, scheduled and emergency service on products serviced by Alber commensurate with appropriate certification.The FST is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. Must be capable of working independently with little general supervision. PLEASE NOTE : Heavy overnight travel is required, minimum of 50% and up to 75%, including weekends if necessar y Responsibilities Performs the necessary technical services at customer sites for installation,and\/or commissioning of products Performs scheduled or emergency service on products at customer sites Trouble shoot and repair as possible equipment on customer sites Render on site and phone technical assistance to customers Strive to provide all customers a \u201cfirst time fix\u201d for their equipment Communicate with Technical Service & Support team on equipment issues Perform work related tasks according to company guidelines Implement Field Service Bulletins according to published guidelines Keep current on Bulletins, Change Notices, Service Tickets Capable of providing on-site training of products and software Provide accurate and timely reporting according to company guidelines Time sheets, expense reports, mileage reports, Field Service Reports, Service Tickets, et al. Maintain individual inventory in accordance with company policy Maintain company property according to company policies Credit cards, PPE, test equipment, laptop, phone, et al. Operate in a safe manner in accordance with published safety guidelines Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines \u2013 \u201c14 hours rule\u201d Report all work related accidents or injuries within 24 hours to the appropriate personnel Additional Information Perform a variety of work related tasks Properly evaluate site and equipment for appropriate billing status Maintain proper and adequate level of internal communications with Managers, co-workers, Support Services, electronic communications, et al. Requirements Heavy overnight travel is required, minimum of 50% and up to 75%, including weekends if necessary While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell The associate frequently is required to sit and climb or balance Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Must have ability to regularly lift at least 65 pounds Must have valid driver\u2019s license and valid Passport Must be available to travel without advance notice for emergency site visit or to accommodate customer demands\u00a0 Minimum Qualifications Associate degree in Electronics or two years military experience in a related field About Vertiv At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Whether you\u2019re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you\u2019ll find a variety of opportunities at Vertiv. Explore them now and join our team of 19,000 employees in making the future of our customers\u2019 business possible. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity\/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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Vertiv Co

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