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Job Details

Supervisory Information Technology Specialist

Company name
U.S Department Of Homeland Security, Transportation Security Administration

Arlington, VA
1 hit(s)  




Securing Travel, Protecting People

- At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please:


In this position you will serve as a Supervisory Information Technology (IT) Specialist (Director), Operations and Engineering Division (OED) within the Office of Information Technology (OIT) and report directly to the Executive Director of IT Operations. You will be responsible for TSA-wide enterprise IT systems and infrastructure assessment. The incumbent serves as a liaison to the Department of Homeland Security (DHS) to ensure systems are aligned with DHS IT priorities and objectives. The incumbent is actively involved in strategic, tactical, and resource planning, as a primary contributor to OIT and DHS plans and budgets within their specialty area(s). As the Director, you will oversee a multi-million-dollar budget for the Operations and Engineering Division. The incumbent focuses on ensuring improved data and sharing, integrated infrastructure, enhanced information security and improved business practices.

Additionally, you will be responsible for capacity planning for infrastructure systems. The Director, OED drives the definition, refinement, and interpretation of infrastructure systems metrics. The incumbent develops, maintains and communicates actionable, business, and operationally relevant IT metrics designed to identify and drive service improvements. You will be responsible for communicating with program offices and lines of business to obtain a general idea of growth opportunities and how they may affect systems in terms of capacity and performance.

Other duties include:

Contributing as a key member of the Executive Steering Committee for all Cloud related activities within TSA.

Meeting with DHS and other representatives to coordinate IT infrastructure development and execution activities.

Representing TSA on the DHS Integrated Change Control project.

Collaborating with other Federal agencies to coordinate IT initiatives.

Developing tactical plans, IT strategic plans, and system documentation for TSA.

Overseeing the maintenance of TSA IT infrastructure to support TSA requirements.

Providing technical advice/assistance to other program offices and higher echelons in the formulation, establishment and analysis of IT projects/programs.

Managing the resolution of problems in highly complex, controversial, or precedent-setting matters pertaining to TSA systems.

Managing computer and IT engineering services to other program offices and airports throughout TSA.

Providing the definition, development, and refinement of all technical requirements in response to business, functional, and process requirements for all IT projects and initiatives in TSA.

Developing ideas and concepts for new initiatives that will create technological efficiencies for TSA.

Maintaining cognizance of current state-of-the-art technologies and industry best practices through interaction with industry, liaising with other DHS programs and Federal Agencies.

Reviewing IT related acquisitions and proposals (TSA and DHS wide).

Managing the application development, and testing environment, responsible contractors, and software engineering lab.

Developing and analyzing models to facilitate the development of project plans and developing integration requirements of application and software.

Travel Required

Occasional travel - Occasional travel may be required.A minimum of one (1) week of travel in a full-time duty status will be required within 90-days of entry on duty to complete TSA's in residence New Hire Training. This training will occur away from the employee's duty station of record. Employees will be paid for compensable hours and reimbursed for authorized travel expenses per TSA Travel Policy.

Supervisory status


Promotion Potential


Who May Apply

This job is open to...

Open to all government-wide, current and former permanent Federal employees. Applications are also accepted from Veterans' Preference eligibles OR veterans honorably discharged from the Armed Forces after completing at least three years of continuous active duty.

This position is located in Arlington, VA.

Salary range listed includes Locality Pay of 28.22%.


Conditions of Employment

You must possess U.S. Citizenship or be a U.S. National.

You must complete a favorable Single Scope Background Investigation (SSBI).

You must pass Drug screening, subject to random drug tests.

You must be able to obtain and maintain a Top Secret/SCI Clearance.

You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.


To qualify for the SV-L Pay Band,

you must have one year of specialized experience at the SV-K Pay Band or GS-15 in the Federal service or equivalent experience in the private sector. Specialized experience

is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as overseeing an agency wide enterprise IT system and infrastructure assessment to ensure enhanced information security and improved business practices.

National Service Experience (i.e., Volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Additional information

SUPERVISORY/MANAGERIAL PROBATIONARY PERIOD REQUIREMENT: Unless previously completed, you must satisfactorily complete a one-year supervisory probationary period to continue in this supervisory/managerial position.

Eligibility to apply for other Federal positions:

TSA is an Excepted Service agency exempt from most of Title 5 United States Code; therefore, employment with TSA does not confer the Competitive Status that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: .

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about including your rights and responsibilities.

TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.

It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination. For more information, .

When you enter on duty, you will be required to complete a Public Financial Disclosure Report, OGE Form 278. You will need to provide this information annually.

You will be required to serve a supervisory probationary period of one year unless one has previously been completed.

TSA policy requires verification of Selective Service registration for male applicants born after 12/31/59. For more information .

View of terms found in this announcement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

When completing the assessment questionnaire for this position, you will be prompted to elect if you wish for your application to be considered as External (where Veterans' Preference applies), as Status (current or former Federal Employees), and/or Internal to TSA as a current permanent or competitive temporary employee. At that time, please select the answer(s) that apply to you and your application to this position.

Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:

Best Qualified

- applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position;

Well Qualified

- applicants possessing experience that exceed the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job; and;


- applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

To preview questions please .

Background checks and security clearance

Security clearance

Required Documents

In addition to a resume and the assessment questionnaire, you must submit copies of the following documents as applicable if you are applying based on current or former Federal government status and/or veterans' preference.

1. SF-50:

If applying for Internal or Status consideration, all except current TSA employees must submit their most recent Notification of Personnel Action, SF-50, (or an equivalent document). If you elect Internal or Status consideration of your application without submitting an SF-50 demonstrating a tenure code of 1 or 2 in block 24, your application may not receive this type of consideration. TSA employees must also have tenure codes of 1 or 2 but may omit attaching an SF-50.

2. DD-214:

If you are claiming Veterans' Preference, provide a copy of your DD-214 (Member Copy 4

) Certificate of Release or Discharge from Active Duty, or other appropriate documentation to prove your entitlement and to provide verification of an Honorable Discharge. Failure to provide this documentation verifying qualifying service will result in your application not receiving 5-point preference.

3. VA Letter:

If you are claiming Veterans' Preference based upon a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement; and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later. Failure to provide this documentation will result in your application not receiving 10-point preference.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply


1. Resume. Uploaded resumes will be accepted for this position. If you would like to create and submit your resume using USAJOBS Resume Builder,

please follow the link provided. Click Here:

2. Self Assessment Questionnaire

for this position.

3. Applicable supporting documents (see Required Documents Section).

Click the Apply Online button below and follow the prompts to apply. If you are unable to access the automated application system, we may need to reset your password. Please contact the TSA HRAccess Executive Services Office (ESO) Help Desk at 1-877-872-7991 (TDD 877-872-7992) between the hours of: 8 a.m. - 6 p.m. ET Monday through Friday.

If you are unable to apply online, please call the ESO Help Desk at the number listed above for assistance.

Agency contact information

HRAccess ESO Help Desk








DHS/Transportation Security Administration

Do Not Send Postal Mail

Merrifield, Virginia

United States

Next steps

The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview. We will notify you of the outcome of these steps when they have been completed. You may also check your application status by visiting the We expect to make a job offer within 30 business days after the deadline for applications.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about or

Legal and regulatory guidance

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Company Profile
Following September 11, 2001, the Transportation Security Administration (TSA) was created to strengthen the security of the nation’s transportation systems and ensure the freedom of movement for people and commerce. Today, TSA secures the nation’s airports and screens all commercial airline passengers and baggage. TSA uses a risk-based strategy and works closely with transportation, law enforcement and intelligence communities to set the standard for excellence in transportation security.

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