N.C. Department of Health and Human Services
Overall Job Objective Description of Work The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. The NCWorks Career Center, Craven County, provides a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through: assessment and development of job requirements; evaluation of experiences, skills and abilities; referral to jobs, job training programs, or other placement services. The position is in a local office environment located in New Bern, North Carolina. This is beginning level consultative work, responsible for administering specific policies and rules of the Division, providing guidance and assistance, and advocating employment for job seekers within the business community and industry to ensure DWS goals are met. Work requires cross-training in a variety of services, is sedentary, using repetitive motion when keying information into a computer, and is performed under the general direction of a higher level supervisor or manager.Examples of duties include:Outreach activities to businesses and partner agencies to solicit job orders, discuss listings, present job seekers, and provide consultative and employment related services using knowledge of specific rules and regulations.Gathering information from employers on job tasks, required competencies, minimum education and experience.Providing job seeker orientation, NCWorks registration, job search assistance, and job readiness skills training, or referral to job postings, workshops, trainings, and partner services.Conducting interviews with job seekers for the purpose of employment or re-employment.Entering data into computer system; database research for job orders that may result in referrals; registration of applicants in the labor exchange system to support employment goals.Preparing reports that include evaluated data and narrative information.Serving as the local TAA/TRA specialist consultant, if necessary. Knowledge, Skills and Abilities / Competencies Demonstrated skill in career counseling, teaching interviewing skills and techniques, or matching applicant skills to job openings.Demonstrated skill in analyzing and interpreting data, problem solving and preparing written documentation.Demonstrated skill in the use of a variety of software applications to input and retrieve program data.Demonstrated skill in providing customer service and communicating orally or in written form to a variety of audiences.Management Preferences:Workforce Program ExperienceKnowledge of Integrated Service Delivery (ISD)Employment or Workforce Center setting Minimum Education and Experience Requirements Graduation from a four-year college or university and one year of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.All degrees must be received from an appropriately accredited school or university. Supplemental and Contact Information For consideration for this vacancy, all applicants must complete an on-line application using this link https://www.governmentjobs.com/Applications/Index/northcarolina. If multiple applicants are submitted to an individual posting only the most recent application received prior to the posting closing date will be evaluated for consideration. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. **INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION. Applications with see attached or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy. All attachments, unless specifically requested in the vacancy announcement (i.e. transcripts, proof of licensure or certification, etc.), are considered optional and will not be reviewed during initial screening to determine applicant's eligibility for the vacancy**. Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.Applicants seeking Veteran's Preference under N.C.G.S. 126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the on-line application or be faxed on or before the closing date.Applicants may check the status of their application for a vacancy at any time by logging into the government jobs system using the above link. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which he/she has applied.Carmella L. HartPost Office Box 27625Raleigh, NC 27611Phone: (919) 814-0473Fax: (919) 662-4632
N.C. Department of Health and Human Services
Website : http://www.ncdhhs.gov/
The North Carolina Department of Health and Human Services (DHHS) is the agency in state government responsible for ensuring the health, safety and well being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled and mentally ill, and helping poor North Carolinians achieve economic independence.