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Job Details

Social Services Trainee-Gering

Company name
Nebraska Department of Health & Human Services

Location
Gering, NE

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Profile

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\t\t\tThe Department of Health and Human Services (DHHS) is seeking an energetic, driven candidate in the Division of Medicaid and Long Term Care. Located in Gering, this Social Services Trainee position is the first step to qualify for advancement to a Social Service Worker. This position will give you the opportunity to help Nebraskans' live better lives! A strong work ethic and the ability to work in a professional and efficient manner are essential for this position. Apply today!\r
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\t\t\tHours:  8am - 5pm, Monday through Friday.\r
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\t\t\tSalary:  $14.67\/16.79 upon successfully completing required training\r
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\t\t\tEXAMPLES OF WORK:\r
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\t\t\tYou will play a vital role in helping our fellow Nebraskan's with their benefit needs. Your day would involve telephone interaction with people of varied social-economic levels gathering financial and demographic information. Through this process you will assess our client's individual situations and make referrals for community resources and services. Computer databases are used to document, update and verify client information, accurately process assigned work tasks, and prepare correspondence.\r
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\t\t\tQUALIFICATIONS \/ REQUIREMENTS:\r
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\t\t\tREQUIREMENTS:  24 semester hours of post high school education in behavioral sciences, public\/business administration, social sciences, education or closely related field OR experience in customer service, determining eligibility for public assistance, examining\/processing financial loan applications, medical or unemployment insurance or rehabilitation claims, unemployment services, OR a combination of education and experience in any of the above areas.\r
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\t\t\tOTHER: Valid driver's license or the ability to provide independent authorized transportation.\r
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\t\t\tKNOWLEDGE, SKILLS AND ABILITIES:\r
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\t\t\tKnowledge of: Principles and practices of social work; the techniques of individual and group interaction; sociological conditions that influence human behavior. Skill in: Interviewing customers to collect and elicit essential information, gain rapport and assess customer needs; keyboarding. Ability to: Learn and apply agency and professional practices, procedures, policies, principles and philosophies; protect confidential information; organize and manage own work flow; interact with customers from a variety of socio\/economic, cultural and educational backgrounds; apply problem solving techniques to a variety of different circumstances; assess customer needs to provide services and economic assistance; review and evaluate information in relation to general guidelines and specific criteria; write clear and non-judgmental narratives, requests, explanatory letters, technical reports and other materials; select appropriate information from application material and eligibility guidelines; calculate solutions to arithmetical problems involving addition, subtraction, multiplication, division, fractions, decimals and percentages; perform computer entry; provide excellent customer services while quickly navigating through computer screens; work in a fast paced environment; prioritize and multi-task while maintaining accuracy; consistently meet deadlines.\r
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Company info

Nebraska Department of Health & Human Services
Website : http://dhhs.ne.gov/Pages/default.aspx

Company Profile
The Department of Health and Human Services provides important and, oftentimes, life-sustaining services to Nebraskans. Our mission, "Helping people live better lives," provides the motivation to find ways to effectively provide these services and make a difference in the lives of so many people. It's what we do every day, whether we're educating and protecting people through public health efforts; assisting the elderly, the poor and those with disabilities; providing safety to abused and/or neglected children or vulnerable adults; or serving those in need of 24-hour facility care. There are challenges to meet and successes to celebrate. In the end, the Department serves, and is accountable to, the public.

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