U.S Department of the Navy, Commander, Navy Installations
$24.24 to $25.86
Open & closing dates
$24.24 to $25.86 per hour
Pay scale & grade
Full-Time - Full Time
1 vacancy in the following location:
New Orleans, LA
Relocation expenses reimbursed
This job is open to
U.S. citizens, nationals or those who owe allegiance to the U.S., and excepted service employees.
Fleet and Family Readiness is looking for the best and brightest to join our TEAM!!! The Navy team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms by enhancing the qualify of life for Sailors, their families, and others in the Navy Community. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training.
Family Readiness includes the Fleet and Family Support Program and Emergency Response.
The Fleet and Family Support Program provides services through Fleet and Family Support Centers, such as relocation assistance, new parent support, deployment services, clinical counseling services, financial management counseling, family employment services, family advocacy and the transition assistance programs.
The Emergency Response Program manages Navy Installations Command’s response plans to provide assistance to the Navy Family during a disaster.
Fleet Readiness is comprised of Morale, Welfare and Recreation Programs, official and recreational lodging, and food and beverage operations. These services include:
Fitness and Sports
Deployed Forces Support
and Outdoor Recreation
Information, Tickets and Travel
Navy Entertainment Program
Navy Gateway Inns & Suites
Galleys and Recreational Dining
Child Development Centers and Homes
Youth and Teen Centers
School Liaison Officer Program
manages housing Navywide, including permanent party family housing and unaccompanied housing. Focused on assisting Sailors, both single and those with families, receive suitable, affordable and safe housing wherever they are assigned.
The Support Services Center supports the other four divisions and regional Fleet and Family Readiness Service Centers through a consolidation of management support functions, such as NAF financial management, marketing, training, NAF human resources, facilities and acquisition, information technology, and management evaluation and assistance.
Navy Wounded Warrior – Safe Harbor coordinates the non-medical care of seriously wounded, ill and injured Sailors and Coast Guardsmen, and provides resources and support to their families and offers individually-tailored assistance to ensure enrollees’ successful recovery, rehabilitation and reintegration.
Learn more about this agency
Incumbent serves as a consultant and instructor on a variety of WFL topics and issues. Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy-life (deployment/separation; frequent relocation, transitioning from military to civilian life, etc.). Gathers data, compiles statistics, reports progress and makes recommendations to the supervisor on program planning, agency coordination and follow-up procedures for use at installation, regional and DoD levels. Evaluates, interprets and acts upon data received through customer interviews, general research provided by other agencies/academia, and community based resources. Implement , monitor, document and track service provisions to evaluate and ensure client satisfaction and effectiveness. Works independently and/or with other FFSC staff to provide guidance and training to deliver course curricula and prepare accompanying resource materials. Organizes and implements initiatives such as job fairs and executive career study groups that invite prospective employers to the installation. Specifically works with N9 functional areas by facilitating joint program events and presentations in N9 recreation , lodging, housing, barracks and other facilities. May serve on various committees and councils to optimize viewpoints related to military life. Develops, coordinates, conducts and evaluates workshops, seminars, general military training, etc., for customers within specific areas of responsibility ( i.e., Career and Transition Support, Deployment Support, Personal Financial Management, Relocation Assistance, Information and Referral, etc.). Identifies and develops local networks with military and community agencies to enhance program delivery to ensure local services are adjusted to accommodate identified trends/issues. Maintains relationships with on-and- off base agencies, private organizations, advisory councils, special interest groups and other resources that may be beneficial in supporting program initiatives. Conducts needs assessments to address programmatic changes, using interview data and changing demographics to identify and analyze local and national trends and issues. Develops operating policies and procedures, programs, classes /seminars, promotions, integrated program delivery with other installation /region /agency staff. Periodically reviews interventions with the first line supervisor, FFSC WFL Supervisor or FFSC Director to recommend resolutions for customer issues. Prepares and assists in informative/instructional presentations, correspondence and binding agreements such as memoranda of understanding to formalize agreements and roles. Designs and/or establishes effective ongoing public information, marketing, and public relations campaign that promote participation in programs.
Occasional travel - As required to support mission
Who May Apply
This job is open to…
Current CNIC employees and contractors
Questions? This job is open to 1 group.
Job family (Series)
0101 Social Science
Conditions of Employment
PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.
KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT
You must be a US Citizen.
Males must be registered or exempt from Selective Service. http://www.sss.gov
Selectee must be determined suitable for federal employment.
Selectee may be required to successfully complete a probationary period.
Selectee is required to participate in the direct deposit pay program.
Social Security Card is required.
Satisfactorily complete an employment verification (E-VERIFY) check.
A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.
NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check
. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.
Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.
Financial Counselors must possess a baccalaureate degree from an accredited college or a combination of education and experiences commensurate in serving as a PFM counselor. Also must possess and maintain a nationally recognized financial counselor certification.
Skill in conducting interviews to establish the nature and extent of concerns and issues and provide assistance to develop goals and plans, in order to determine appropriate referral services and options.
Skill in preparation of presentations and public speaking in personal- large and small group settings. Effective skill in forming and retaining working relationships with peers and leadership. Skill in using various computer software database, spread sheet, word processing, and network programs (e.g., as Internet, Microsoft Office Suite, and FFSP databases. Knowledge of the formulation and execution of needs assessment tools.
Must successfully obtain complete state/national accreditation, in at least one field (e.g. Certified Financial Counselor/Planner, Associate Certified Life Coach, state teaching certificate, etc.) within 3 years of employment.
Ability to obtain favorable adjudication of a National Agency Check with Inquiries (NACI)
Ability to communicate effectively in writing.
You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.
ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.
Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.
Some positions have special requirements
Salary is dependent on experience and/or education.
For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
Possess and maintain a valid state driver's license required
Position is a subject to being on call and will require work to be performed outside of normal working hours to include nights, weekends and holidays.
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to CNI_SE_HQ_N9_NAFJOBS@NAVY.MIL
to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.
This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire
Background checks and security clearance
Q - Nonsensitive
•Include name and contact information for at least three (3) professional references in your resume
•Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
•Proof of certification, if applicable to position requirements.
•If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
•If you are a current federal employee, submit your last three evaluations.
APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure your status is indicated in your USAJOBS account and ALL required documents to claim preference are submitted at the time of resume submission.
WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:
1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate.
To claim this preference, you MUST:
•Submit a copy of your BBA Separation Notification indicating eligibility for RPL.
2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions.
To claim this preference, you MUST:
•Submit sponsor’s PCS orders to installation you are applying for; AND
•If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS.
3. Veteran’s Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates.
To claim Veteran's preference, you MUST:
•Submit a copy of your DD-214 (member 4 copy); AND
•Submit completed SF15 from the Veterans Administration (VA); AND
•Submit any other supporting documentation (disability, official statements, proof of service, etc)
To claim Gold Star Veteran's preference, you MUST:
•Submit completed SF-15 from the Veterans Administration (VA); AND
•Submit a legible copy of DD-1300; AND
•Submit any other supporting documentation (official statements, document of service, court decree, etc).
***Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Benefits for federal employees
Pay and leave
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:
Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
How to Apply
To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.
Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.?
It is the applicant’s responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.
Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.
Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.
Please see the REQUIRED DOCUMENTS section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.
Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
If you experience technical difficulties applying online, report it here: firstname.lastname@example.org
. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Agency contact information
Commander, Navy Region South East
Commander, Navy Installations Command
919 Langley Street PO Box 14D
Learn more about this agency
PRIVACY ACT STATEMENT FOR NAF APPLICANTS: Authority to request this information is derived from 5 U.S.C. 301, Departmental Regulations. The purpose of this information is to determine the qualifications, suitability, and availability of applicants for employment with a NAF activity, and of current employees for reassignment, reinstatement, transfer, or promotion. The information will be used to assess qualifications, entitlement, and overall employment suitability. Completion of information on this form is voluntary. Failure to provide this information may prevent you from receiving full consideration for the position you seek.
All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations
or how to contact an agency.
Legal and regulatory guidance
Social security number request
Signature and false statements
New employee probationary period
Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.
U.S Department of the Navy, Commander, Navy Installations
Website : http://www.cnic.navy.mil/
CNIC's mission is to enable the Navy's Operating Concept through Enterprise alignment of all shore installation support to the Fleet, Fighter and Family.