U.S. Department of Veterans Affairs - Agency Wide
Pharmacy Technician (Quality Assurance)
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U.S. Department of Veterans Affairs
Application End Date:
The incumbent will work in the Quality Assurance Department in the Consolidated Mail Outpatient Pharmacy and will perform a variety of tasks for improvement of workflow, work methods and priorities to assure timely accomplishment of customer service workload.
Major duties include, but are not limited to:
a. Answers inquiries from Medical Centers to perform a variety of functions; cancel back prescriptions; track delivery status
b. Prepares preliminary reports for QA pharmacist from inquiries and errors reported on Quality Assurance web site; assists in filing and record keeping of errors
c. Assists in package recall; inspecting packages/drugs, recording results, notification of Medical Centers and Veterans of possible drug errors
d. Works unreleased reports from Central Database to ensure timely processing of prescriptions and timely release of data to the Medical Centers
e. Interacts with procurement personnel to maintain efficient flow of pharmaceutical needs
f. Collects drug evaluation data for Quality Improvement purposes
g. Complies with Safety, Occupational and Health standards and policies
h. Answers questions from pharmacy and non-pharmacy personnel regarding drug distribution.
i. Verifies fill status of prescriptions; assists in medication identification, takes reports of errors or issues for investigation
Work Schedule: Eight hour shift, Monday through Friday, 6:00 am to 4:30 pm
Compressed/Flexible Schedule: Not Available
Telework: Not Available
Virtual: Not Available
Position Description Title/FS#: Pharmacy Technician, Quality Assurance #00005A
Relocation/Recruitment Incentives: Not available
Financial Disclosure Report: Not Required
a. Citizenship. Citizen of the United States. (Non citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, this part.)
b. Education or Experience. A high school diploma or equivalent; or at least 3 months experience.
c. Certification. Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above.
d. Loss of Credential. An employee in this occupation who fails to obtain licensure / certification / registration within the required time frame, or who fails to maintain the required licensure/certification/registration must be removed from the occupation, which may also result in termination of employment.
For occupations which require an active credential (licensure / certification / registration) at all grade levels, at the discretion of the appointing official, an employee may be reassigned to another occupation for which he/she qualifies if a placement opportunity exists. For occupations which require an active credential licensure / certification / registration) in assignments above the full-performance level only, at the discretion of the appointing official, an employee may remain at an appropriate lower grade level in the occupation when both of the following apply: the credential is not a requirement and a placement opportunity exists.
e. Grandfathering Provision. The following is the standard grandfathering policy for all Title 38 hybrid qualification standards. Some of these provisions may not apply to this occupation. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation.
All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:
Such employees in an occupation that does not require a licensure / certification / registration, may be reassigned, promoted, or demoted within the occupation.
Such employees in an occupation that requires a licensure / certification / registration, may be reassigned, promoted up to and including the full performance (journey) level, or demoted within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.
Such employees in an occupation that requires a licensure /certification / registration only at higher grade levels must meet the licensure/certification/registration requirement before they can be promoted to those higher grade levels.
Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
Employees initially grandfathered into this occupation, who subsequently obtain additional education and / or licensure / certification / registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.
If an employee who was retained in an occupation listed in 38 U.S.C. ?¸??¸ 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.
f. Physical Requirements. See VA Directive and Handbook 5019.
g. English Language Proficiency. Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part.
Experience for GS-6: One year experience at the next lower level and must fully meet the KSAs at the next lower level. In addition, the candidate must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*):
Demonstrated Knowledge, Skills, and Abilities
1. Ability to solve problems and make recommendations, e.g., troubleshoot operational problems and refer for appropriate action.
2. Knowledge of the operation and care of automated equipment.
3. Knowledge of, and ability to follow, written instructions for compounding with aseptic technique for hazardous materials such as oncology agents.
4. Knowledge, and ability to perform, compounding with aseptic technique for routine sterile products.
5. Knowledge of policies and procedures for inventory management in specialized areas such as emergency carts.
6. Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions and medication orders.
Pharmacy technicians may be assigned to any area of the pharmacy including expanded distributive function assignments; for example assignment as team leaders for specific process improvement teams involving technical areas or performing more highly complex duties including preparation of oncology agents for clinical pharmacy specialists. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time.
References: VA Handbook 5005/15, Part II, Appendix G28.
The full performance level of this vacancy is GS-06.
a. Work is performed in a highly mechanized warehouse setting around production machinery. Moderate noise and traffic requires attention to safety. Some work areas involve a moderate risk requiring exercise of safety precautions when operating or working around the automated equipment (i.e., accumulators, moving belts, etc.).
b. Wearing gloves is mandatory when handling specific medications.
c. The work requires regular and recurring physical exertion, involving standing for prolonged periods of time, lifting, bending, stooping, reaching, and carrying of pharmaceutical supplies weighing up to 50 lbs.
Selected applicants will be required to complete an online onboarding process.To apply for this position, you must provide a complete Application Package which includes:
VA Form 10-2850c, PTCB Certification
* VA Form 10-2850c can be found at: http://www.va.gov/vaforms/search_action.asp?FormNo=2850&tkey=&Action=Search and is required at the time of submission
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), etc.
VA Form 10-2850c, PTCB Certification
VA Disability Rating Letter
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx .
U.S. Department of Veterans Affairs - Agency Wide
Website : http://www.va.gov/
The Veterans Health Administration is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million* Veterans each year.