The County of San Mateo Health System is seeking a well-qualified Medical Office Services Supervisor-Vital Statistics.
Medical Office Service Supervisors (MOSS) supervise medical office support staff and activities within the Health System; provide assistance to management staff; and provide technical or specialized medical office support. The MOSS will provide orientation for new employees; train, monitor,and assist employeeswith problem solving; ensureaccuracy in information processed; ensure information provided is timely and meets anyrequired reportingrules, regulations, and laws; participate in supervisory meetings with staff and management; work with Information Technologystaff to ensure computer needs and program accessibility.
The current vacancy is in the Public Health, Policy and Planning Division's Vital Statistics Unit located in San Mateo, CA.
This MOSS will supervise asmall group of support staffworking in Vital Statistics and in the administrative unit performing general office, fiscal, contracts, andpayroll and personnel related tasks and Animal Control & Licensing. The MOSS will alsoact as the liaison with Information ServicesDepartment regarding technologyneeds andhandle special projects.This position may require occasional evening or weekend hours.
The ideal candidate
will have team leadership skills; exceptional organizational skills;a professional demeanor; the ability to work well independently;good computer usage and technical troubleshooting skills;fiscal knowledge to review invoices for management approval; anunderstanding ofpayroll/personnel functions such as timecards and staff development; understanding of Vital Records such as birth and death certificates and Animal Control & Licensing; solid written communication skills; and proficient in Microsoft Office applications.
An applicant must have been a **MEMBERS ONLY**SIGN UP NOW***.employee in theHealth System with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date.
Education and Experience :
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is four years of experience providing office support.
Knowledge of :
Supervisory principles and practices, including work planning, scheduling, review and evaluation and employee training and corrective action; medical office management practices and procedures, including records management and the operation of standard office equipment; policies, procedures and medical terminology related to the medical treatment or screening areas to which assigned; applicable laws, ordinances, rules and regulations; office administrative practices and procedures, including records management and the operation of standard office equipment; business arithmetic, including percentages and decimals; correct English usage, including spelling, grammar and punctuation; and business data processing principles and the use of word processing or personal computing equipment.
Skill/Ability to :
Plan, assign, supervise, review and evaluate the work of others; train others in work procedures; organize and prioritize work, meet critical time deadlines and follow up on assignments with a minimum of supervision; read, interpret and apply rules, policies and procedures; organize, research and maintain patient and general files; perform and coordinate administrative support projects independently or with brief instructions; use initiative and sound independent judgment within established guidelines; establish and maintain effective working relationships with those contacted in the course of the work; analyze and resolve office administrative problems; and operate standard office equipment, including a word processor, computer terminal and centralized telephone equipment.
May require that employees work weekends, holidays, evenings or other shifts.
Application/Examination: Departmental Promotional Only.
Only current **MEMBERS ONLY**SIGN UP NOW***. employees in the Health Systemwith at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date may apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form.
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight:100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in **MEMBERS ONLY**SIGN UP NOW***., California and applicants must participate at their own expense.
: Applications for this position will only be accepted online.
If you are currently on the County's website, you may click the Apply Online
button above or below. If you are not on the County's website, please go to ****to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
~ TENTATIVE RECRUITMENT SCHEDULE ~
Final Filing Date: August 16, 2018
Application Screening: August 20, 2018
Combined Civil Service Panel/Departmental Interview: August 27, 2018
The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer.
HR Analyst: Yvonne Alvidrez (080318) (Medical Officer Services Supervisor - E421)
To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.
Closing Date/Time: Thu. 08/16/18 11:59 PM Pacific Time