26,034.00 - $33,844.00 per yea
The Department of Human Services (DHS) Program Assistant is responsible for providingsocial services to program recipients and support for families. This position is governed bystate and federal laws and agency policy.
Teaches and demonstrates living skills to clients, such as budgeting, cooking, menu planning, housekeeping, and child care. Transports clients and/or family members for medical, dental, educational, and counseling appointments. Aides clients in locating resources by contacting organizations or agencies for assistance. Assists with developing and monitoring behavior plans, parenting/anger management classes, and maintaining narratives detailing action taken on behalf of the client/family. Participates in training clients in employment skills by providing materials and tools, monitoring work assignments, and providing direct assistance when needed. Attends staff and mandatory trainings. Schedules, monitors, and documents family visits. Performs clerical duties, such as answering the telephone, routing calls, receiving referrals for clients, typing documents, filing, and handling mail. Performs other duties as assigned.
Special Job Dimensions
Frequent in-state travel is required.
Knowledge, Abilities, and Skills
Knowledge of agency and community resource organizations. Knowledge of applicable computer functions and applications. Ability to teach or model functional living skills. Ability to observe and evaluate contacts and case development. Ability to interview clients and collect and evaluate data. Ability to prepare and present oral and written information.
Minimum Education and/or Experience
The formal education equivalent of a high school diploma; plus two years of experience in a social service program or a related field.
The starting salary for this position is $26,034 annually. This position is located in Little Rock, AR.
A Bachelor's degree, typing skills, knowledge of micro-soft word, must be able to work under extreme pressure and have effective communication skills and interpersonal skills.
Certificates, Licenses, Registrations
Must possess a valid Arkansas driver’s license. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Agency Specific Information
Division of Children and Family Services
Special Work Condition
non-standard work hours which may include evenings, weekends and holidays, reliable personal transportation and extensive in-state travel, ability to with families on environmental neglect issues, such as head lice and unsanitary houses, ability to transport children and adults for services, ability to lift weight up to 50 pounds, work effectively under pressure in a frequently stressful environment, operate a motor vehicle safely and according to applicable laws at any time of day or night and maintain a valid driver's license and current auto insurance.