Department Of The Interior Bureau of Reclamation
$62,613.00 to $81,400.00
Open & closing dates
$62,613 to $81,400 per year
Pay scale & grade
Permanent - Full-Time Permanent
1 vacancy in the following location:
Relocation expenses reimbursed
This job is open to
U.S. citizens, nationals or those who owe allegiance to the U.S., and excepted service employees.
Current or former competitive service employees, including:
Career Transition (CTAP, ICTAP, RPL)
Position is being advertised concurrently under vacancy announcement BR-GP-WY-18-30, for current Federal employees serving under a career or career-conditional appointment in the competitive service; former Federal employees with reinstatement eligibility; CTAP/ICTAP eligibles; Veterans Employment Opportunities Act (VEOA); Veterans Recruitment Appointment (VRA); 30% or More Disabled Veterans; Military Spouses under Executive Order 13473; Individuals with Disabilities (Schedule A); and eligible Peace Corps or AmeriCorps volunteers. If you are interested in applying under both announcement numbers, you must submit application packages for each.
Reclamation is seeking a career professional looking for an opportunity to capitalize on his/her expertise as an Information Technology Specialist. You can make a difference in the West by assisting in meeting increasing water demands while protecting the environment.
Here is a great opportunity to join an organization with excellent growth potential!
LOCATION: Great Plains Region, Wyoming Area Office, Administrative Services Division, Information Technology Services, Mills, WY (near Casper, WY).
For living conditions go to: https://www.usbr.gov/gp/employment/living_conditions.pdf
Additional vacancies may be filled from this vacancy announcement.
Learn more about this agency
-Provides customer service by resolving problems in response to customer reported issues and incidents.
-Installs, configures, troubleshoots, and maintains hardware and software.
-Serves as a network manager with the primary responsibility for continued operation of network, integration of all systems across the network, and upgrade of the network to accommodate new technological innovations.
-Serves as the IT security manager and virus control manager.
-Ensures the confidentiality, integrity, and availability of systems, networks, and data through the implementation, maintenance, and enhancement of information systems, security programs, policies, procedures, and tools.
Occasional travel - Occasional travel may be required for this position.
Who May Apply
This job is open to…
All U.S. Citizens and Nationals and current Federal employees serving under an excepted service appointment.
Questions? This job is open to 2 groups.
Job family (Series)
2210 Information Technology Management
Conditions of Employment
U.S. Citizenship or National. Higher-level MBI investigation required.
You must submit a resume and supporting documentation (See How to Apply).
You must meet required education or experience (See Qualifications).
Submit transcript(s) to verify education if qualifying based on education.
For veterans consideration, submit document(s) under Required Documents.
You must meet all qualification requirements and any selective placement factors by the closing date of this announcement.
MINIMUM QUALIFICATION REQUIREMENTS:
GS-11: Ph.D. or equivalent doctoral degree -OR- 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree -OR- 1 year of Specialized Experience equivalent in difficulty and complexity to at least the GS-9 level in the Federal service.
Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
DEFINITION OF SPECIALIZED EXPERIENCE:
To meet specialized experience, your resume must describe experience that demonstrates the particular knowledge, skills, and abilities as follows:
Experience providing advanced PC customer support to users to include technical support, troubleshooting, recovering, installing, testing, and configuring of hardware and software systems. Experience mitigating security vulnerabilities and risks.
This vacancy announcement allows substituting education for experience. You must submit a copy of your college transcript (unofficial copy is acceptable) to support your education if you are substituting education for experience. Transcripts must include the name of the college or university and date the degree was conferred.
Foreign Education: To receive credit for education completed outside the United States, applicants must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For further information visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
-Reclamation has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisory approval.
-Operation of a Government vehicle is required; therefore, a valid state driver's license is required. Driving record will be verified prior to final selection.
-This position has been designated as a Public Trust (Moderate Risk) position. This requires a higher-level MBI investigation. This investigation will include a background search of your employment, law enforcement, and credit/financial records. You must successfully obtain and maintain this investigation level as a condition of employment. You will be required to undergo and successfully pass a reinvestigation of your background every 5 years.
-Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For more information visit: https://www.sss.gov
-Equal Employment Opportunity: The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Category rating and selection procedures will be used for evaluating this position. If you meet the basic qualification requirements, your on-line responses to the vacancy assessment questionnaire will be used to determine the quality and extent of your experience, education, training, etc., for placement in one of the following categories: 1) Highly Qualified, 2) Qualified. Qualified candidates will be assigned to one of the quality categories and Veterans with preference will be placed at the top of their respective category. The assessment questionnaire will take you approximately 30 minutes to complete.
Applicants will be further evaluated on the following Knowledge, Skills and Abilities (KSAs) through your resume and responses to the online questions.
1. Ability to use organization skills and teamwork to provide customer support and training to troubleshoot software and hardware problems.
2. Knowledge of information systems security; firewall hardware and software; and IT security guidelines.
3. Knowledge of operating systems; server hardware and software; distributed networks; and backup procedures.
4. Skill in working with web based applications; web services development; web server software; web content management and database administration and maintenance.
Applicants' answers to questions will be verified against information provided in their online resumes. Be sure that the resume clearly supports the responses to all the questions by addressing experience, education and/or training relevant to this position. Applicants must make a fair and accurate assessment of their qualifications. If a determination is made that you have rated yourself higher than is apparent in your description of experience, competencies, skills, and/or education/training OR that your resume/application is incomplete, you may be rated ineligible or your score may be lowered.
To preview questions please click here
Background checks and security clearance
Public Trust - Background Investigation
To be considered for this position, applicants are required to submit a resume (with dates of employment, i.e. years and months), an on-line assessment questionnaire, and the following supporting documents, as appropriate:
-TRANSCRIPT(S): If substituting education for experience, applicants MUST furnish a copy of your college transcript(s). If selected, you will be required to provide official college transcripts to verify your educational qualifications prior to reporting for work.
-DD-214, CERTIFICATE OF RELEASE FROM ACTIVE DUTY: If you are entitled to veterans’ preference, you must provide a copy of your DD-214, and you should indicate the type of veterans’ preference you are claiming on your resume. Your veterans’ preference entitlement will be verified by the employing agency.
-For 5-point veterans' preference, submit a copy of your DD-214, or an official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions.
-For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, DD-214, and the required documentation requested by this form.
-For information on veteran's eligibility visit: www.opm.gov/staffingPortal/Vetguide.asp
-CTAP/ICTAP: Provides placement assistance to permanent Federal employees who are surplus, displaced or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, documentation of eligibility and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified, i.e. meet the minimum qualification requirements, including selective placement factors, education and experience requirements and score at least 85 on the assessment questionnaire as established, and be able to perform the duties of the position upon entry. For information on CTAP/ICTAP, visit: https://www.opm.gov/rif/employee_guides/career_transition.asp
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
How to Apply
Applications (resume, assessment questionnaire, and supporting documents) for this vacancy MUST be received online BEFORE midnight Eastern Time (Washington D.C. time) on the closing date of this announcement. When you're ready to apply, click the blue APPLY ONLINE button on the right side of any page.
This vacancy is being announced through Bureau of Reclamation's Hiring System--HireMe. For more information about the HireMe system and the registration process, visit: https://www.usbr.gov/hr/hireme.html
As part of the on-line application process, applicants may be required to submit supporting documents. Failure to submit the requested supporting documents may result in your not being considered for this position.
Options for submitting supporting documentation include Auto Requested Fax or uploading from your USAJOBS profile - instructions provided during the online application process. In addition, you may E-mail your supporting documentation to email@example.com
; fax directly to the HR Office at 406-247-7875; mail to P.O. Box 36900, Billings, MT 59107-6900; OR hand-deliver to 2021 4th Avenue North, Room 109, Billings, MT. Include your name and the vacancy number on the supporting document(s).
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us at the phone number shown at the bottom of this page. The decision on granting reasonable accommodation will be on a case-by-case basis.
Agency contact information
Human Resources Office
BUREAU OF RECLAMATION
P.O. Box 36900
Learn more about this agency
After application packages have been received, resumes and transcript(s), if applicable, will be reviewed to ensure applicants meet the basic qualification requirements. Applicants who meet the basic qualifications will be further evaluated on the information provided in the Assessment Questionnaire. Best-qualified applicants will be referred to the selecting official. After making a tentative job offer, a suitability and/or security background investigation will be conducted. A final job offer is typically made within 40 days after the deadline for applications. Applicants should monitor their status for positions with the Bureau of Reclamation by regularly checking their public status notifications in their USAJOBS profile.
Fair & Transparent
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations
or how to contact an agency.
Legal and regulatory guidance
Social security number request
Signature and false statements
New employee probationary period
Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.
Department Of The Interior Bureau of Reclamation
Website : http://www.usbr.gov