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Job Details

Social Worker ED

Company name
U.S. Department of Veterans Affairs - Agency Wide

Buffalo, NY
4 hit(s)  


Social Worker (ED)



New York





This Behavioral Health Social Worker is assigned to the Emergency Department (ED) with responsibility to provide direct services for Veterans and their families who present for care. The primary mission of the position is to provide mental health and lethality assessments and intervention. Provides generalist social work duties, including psychosocial assessments and treatment planning, discharge planning including community placement and transportation, short-term, solution focused counseling with individuals and families who may be in crisis, education and referral for resources and benefits, case management and post-intervention follow-up. Responsibilities will also include consultation/education to Medical Center staff and service providers, the collection and maintenance of statistical data, program planning evaluation and modification.

As a member of an Interdisciplinary Treatment Team in the ED, will conduct work independently using his/her educational training and clinical experience, adhering to VA policies and JCAHO standards in administering direct services. Will provide a full range of social work services within commonly accepted standards of social work practice, which includes crisis intervention, case management, individual, family and group counseling, discharge planning, and other services as appropriate.

Work Schedule:

4 -10 hour shifts and a mix of day, evening, and weekend shifts (includes Holidays), subject to agency needs.

Financial Disclosure Report:

Not required

Learn more about this agency


Duties may include, however at no limited to:

Conducts mental health evaluations and psychosocial assessments to determine needs of Veterans and family members.

Functions as the ED provider for patients who present to with behavioral health concerns, providing crisis intervention, provisional diagnosis, treatment arid disposition recommendations.

Work may involve consultation with the on call psychiatrist.

Is an active participant in the treatment planning process with other disciplines.

Participates in discharge planning with other disciplines and is responsible for ensuring that discharge plans are executed in a manner that is timely and appropriate.

Possesses knowledge of residential placement options including nursing homes, and referral processes for alternative placement in the VA and community.

Provides individual, family and group counseling as appropriate.

Makes referrals to a variety of appropriate programs such as Health Buddy, MHICM, Home Health Services, and Psychosocial Rehab and Recovery Program, and facilitates consults and appointments for aftercare.

Provides consultation/education to Veterans and families on community resources, and VA benefits.

Provides case management to Veterans and families, as needed, throughout the continuum of care.

Addresses Advance Directives and Organ Donation in accordance with the standards of their work area.

Supervises the practice of social work interns, or a less experienced social worker.

Participates in committee assignments, as deemed necessary by their supervisor.

Maintains data and statistical compilations to comply with JCAHO, VA and medical center policy and procedures.

Assists patients and their significant others with coping and dealing with loss and grief experiences in disability, terminal illness and death.

Participates in a rotation of on-call social workers, including modification of tour of duty to accommodate patient care needs on weekends.

Assures timely and accurate documentation, using appropriate notes and templates as defined within the facility ED, Suicide Prevention Program and behavioral health.

Other duties and responsibilities may be assigned by the supervisor as needed for the benefit of the Veteran, family, and quality of services provided.

Travel Required

Not required

Supervisory status


#### Job family (Series)

0185 Social Work

Similar jobs

Community Mental Health Social Workers

Family Social Workers

Mental Health Social Workers

School Social Workers

Social Workers

Social Workers, All Other




Conditions of Employment

You must be a U.S. Citizen to apply for this job

Designated and/or random drug testing may be required

Selective Service Registration is required for males born after 12/31/1959

You may be required to serve a probationary period

Subject to a background/security investigation

Must be proficient in written and spoken English

Must be licenced Social Worker - LCSW Preferred


To qualify for this position, applicants must meet all requirements and must submit all documents by the closing date of this announcement,


Basic Requirements:

United States Citizenship:

Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.


Must meet educational Qualifications. See below for each Series educational requirements.


Must possess a full, current, and unrestricted license to practice in a State, Territory, or Commonwealth of the United States (i.e., Puerto Rico), or in the District of Columbia.

English Proficiency:

must be proficient in spoken and written English


Must meet specialized experience requirements.

Quality Ranking Factor:

This position includes a Quality Ranking Factor to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is: preferred candidates with an LCSW. Applicants who possess the quality ranking factor will be ranked above those who do not.

Social Worker GS-11 - Experience, Education and Licensure:


Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to the CSWE website to verify if that social work degree meets the accreditation standards for a master of social work.


GS-11 full performance level requires completion of a minimum of 1 year of post-MSW degree experience in the field of health care social work (VA or non-VA experience) and licensure or certification in a state at the independent practice level.


In addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required 1 year of professional social work experience in a clinical setting.


Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found on the OHRM website.

In addition, the candidate must demonstrate the professional KSAs below.

Social Worker Demonstrated Knowledge, Skills, and Abilities:

1. Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.

2. Ability to independently assess the psychosocial functioning and needs of patients and their family members and to formulate and implement a treatment plan, identifying the patient's problems, strengths, weaknesses, coping skills and assistance needed, in collaboration with the patient, family and interdisciplinary treatment team.

3. Ability to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diversified backgrounds. This requires knowledge of human development and behavior (physical and psychological) and the differential influences of the environment, society and culture.

4. Knowledge and experience in the use of medical and mental health diagnoses, disabilities and

treatment procedures. This includes acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology.

5. Knowledge of psychosocial treatment and ability to independently implement treatment modalities in working with individuals, families and groups who are experiencing a variety of psychiatric, medical and social problems to achieve treatment goals. This requires independent judgment and skill in utilizing supportive, problem solving or crisis intervention techniques.

6. Ability to independently provide counseling and/or psychotherapy services to individuals, groups and families. Social workers must practice within the bounds of their license or certification. For example, some states may require social workers providing psychotherapy to have a clinical level of licensure.

7. Ability to provide consultation services to other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment. Ability to provide orientation and coaching to new social workers and social work graduate students. Ability to serve as a field instructor for social work graduate students who are completing VHA field placements.

8. Ability to independently evaluate his/her own practice through participation in professional peer review case conferences, research studies, or other organized means.

9. Knowledge and skill in the use of computer software applications for drafting documents, data

management, and tracking, especially those programs in use by VHA.


This is the full performance level for social workers. GS-11 social workers are licensed or certified to independently practice social work. They are assigned to all program areas, including inpatient or outpatient medicine, surgery, mental health, neurology, rehabilitation medicine, and geriatrics. Employees provide professional, independent social work services in the assigned area.


VA Handbook 5005/23 Part II Appendix G39

Physical Requirements:

Work is divided between office and clinical ward settings, and is primarily sedentary. May require prolonged standing, moderate walking, and manual dexterity. May require carrying light items, such as books, files, or laptop computer. Work requires extreme patience and controlling one's emotions. The work may also require assisting physically disabled clients and may include lifting them.



A transcript must be submitted with your application if you are basing all or part of your qualifications on education.


Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

This job opportunity announcement may be used to fill additional vacancies.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

United States Citizenship Required; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online view the following link for information regarding an Alternate Application.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.


The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will determine grade and HR will determine step in accordance with policy.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

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Background checks and security clearance

Security clearance

Public Trust - Background Investigation

Required Documents


Required Documents


All documents must be submitted by the closing date of this announcement.

1. Your Résumé or CV

(Make sure your resume includes full title of the organization, full mailing address, (series/ grade/ step if applicable), when, (month/day/year), hours worked per week (full-time or part-time), and specific job duties must be listed under each employer entry). Education entries must also have location (address), degree and date awarded.

2. VA Form 10-2850c

- Application for Associated Health Occupations (required). (Available at the VA Forms Website: NOTE: This form may be too large to upload, please separate the form into two documents (pages 1/2 and pages 3/4) and upload OR follow the Fax instructions.

3. Copy of your transcripts (unofficial or official accepted).

Transcripts must show name of college to determine accreditation. If qualifying based on degree, or for positions requiring a degree, the transcript must show date the degree was conferred. Diplomas are NOT suitable substitutions for your transcripts and will not be accepted.

4. Non-Award SF-50 (applies only if you are a current or prior federal employee):

You must submit a copy of your Notification of Personnel Action (SF50) showing your position, title, series, grade and eligibility. Your SF-50 must clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade. Failure to submit this form showing time-in-grade will be rated INELIGIBLE (SF-50 must be in PDF format; text format will not be accepted).

*NOTE: Do not send emails to the Recruiter. All documents must be submitted online or through the alternate application option under Additional Information. Any emailed documentation will not be considered and will be deleted.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).

Cover Letter


Executive Core Qualifications (ECQs)


VA Form 10-2850c Application for Associated Health Occupations

Other Veterans Document





Veterans' Preference:

When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.




A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply


How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/25/2018 to receive consideration.

To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

Click Submit My Answers to submit your application package.


It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

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Agency contact information

Angel Christian


(716) 862-6003



VA Western New York Healthcare System

3495 Bailey Avenue

Buffalo, NY


Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

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Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates:

04/11/2018 to 04/25/2018


$63,239 to $82,214 per year

Pay scale & grade:

GS 11

Work schedule:


Appointment type:


Apply Now

Apply Now


Company Profile
The Veterans Health Administration is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million* Veterans each year.

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