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Job Details

Industry Relations Representative

Company name
Federal Reserve Bank of Kansas City

Chicago, IL

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Full-time \/ Part-time Full-time Employee Status Regular Overtime Status Exempt Job Type Entry Level Job Type Travel Yes, 15 % of the Time Shift Day JobJob SensitivityTier II - No Credit Check Job Summary The Customer Relations Support Office (CRSO) Industry Relations Representative serves as a key facilitator as a part of the CRSO Industry Relations Program team charged with establishing and strengthening industry relationships that contribute to achieving payment system improvement goals. This role designs programs for creating industry awareness of strategic goals and activities, focuses on establishing relationships across industry contacts and provides support to the team effort of securing industry support for executing strategic initiatives. Produces presentations and talking points for internal \/ external audiences building engagement around Federal Reserve System strategic direction. This job does not have any direct reports. Principal Duties and Responsibilities Strategic Communications and Events \u2022 Develops and implements communication campaigns and toolkits to drive consistent and effective messaging regarding payment system improvement initiatives \u2022 Contributes to communications program development, execution, monitoring and reporting, to include social media, traditional media, web, email, in person\/online events and other channels \u2022 Develops and manages content in support of media relations, industry meetings, speaking engagements, web and social media presence, conferences and Fed events \u2022 Deploys and manages Project Management tools and techniques to keep projects and team on track \u2022 Partners with CRSO marketing, analytics and sales, District outreach, public information and product offices as needed to achieve objectives \u2022 Applies strong written\/verbal skills to develop effective internal and external communications Industry Relations Program Administration \u2022 Develops programs to administer Industry Relations Program (IRP) activities including industry relationship strategies and plans, in-person\/online events strategies, project planning, tracking activities and internal\/external reporting on program performance \u2022 Implements and utilizes tools and processes to support IRP central coordination of industry relationship activities including annual planning, event planning, messaging, and reporting \u2022 Captures, synthesizes and reports key learnings from industry interactions to inform business plans and decisions \u2022 Proven expertise in presenting to and collaborating with executive management Industry Relationship Management \u2022 Builds programs and supports the CRSO Industry Relations leadership team in efforts to build favorable relationships with industry organizations to achieve strategic objectives \u2022 Provides industry research, executive briefings, executive talking points, action-item tracking, meeting participation and reporting \u2022 Produces presentations and talking points for internal \/ external audiences building engagement around Federal Reserve System strategic direction Education and Experience \u2022 Bachelor's degree or equivalent experience as noted below \u2022 2 - 3 years related work experience \u2022 Community relations, marketing, sales or relationship management experience \u2022 Corporate or marketing communications experience Knowledge and Skills \u2022 Independent thinking and decision-making abilities \u2022 Strong written and oral communication\/presentation skills \u2022 Strong attention to detail and time\/project management skills \u2022 Ability to work well in diverse groups and with executives at all levels Other Requirements and Physical Requirements Must be willing to travel up to 20 percent of time This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.

Company info

Federal Reserve Bank of Kansas City
Website :

Company Profile
The Federal Reserve was established by Congress and signed by President Woodrow Wilson in 1913. It was preceded by financial panics, bank failures and business bankruptcies that severely disrupted the economy. There were two prior attempts at establishing central banks.

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