Office of Communications and Marketing
$114,590.00 to $148,967.00
Open & closing dates
$114,590 to $148,967 per year
Pay scale & grade
Washington DC, DC
New York, NY
Relocation expenses reimbursed
This job is open to
Current or former competitive service employees, including:
Career Transition (CTAP, ICTAP, RPL)
Internal to an agency
This job is open to current employees of this agency.
As a Supervisory Communications Specialist, you will serve as the Regional Client Branch Supervisor responsible for regions 1, 2 and 11. As such you serve as a supervisor and program expert in strategic communications; and develop, direct, and manage communications for several regions in the Regional Client Branch, Office of Strategic Communication. This position directs the work of several subordinates up to the GS-13 level by planning and scheduling work based on priorities, and ensuring the accomplishment of a satisfactory amount of quality level work. The selectee also provides technical and administrative direction to assigned subordinates.
This position is located in the office of Strategic Communication (OSC), and the duty station will be in Washington, D.C., Boston, MA, or, New York, NY.
The Office of Strategic Communication is responsible for developing and implementing strategic communications to advance GSA’s goals.
GSA has been repeatedly named as one of the ' Best Places to Work
' in the Federal Government'. LEARN MORE
about why you should choose GSA.
You will have access to many benefits
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 10 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules and telework
Transit and child care subsidies
Training and development
Flexible spending accounts
Long-term care insurance
Training and development
This is not a virtual position. The selectee is expected to report to work in one the duty station locations listed in this vacancy announcement.
Unless you are a GSA or Land Management employee as described in the Who May Apply section, your application will not be considered!
Learn more about this agency
As a Supervisory Communications Specialist, you will perform the following duties:
Serves as a first level supervisor providing technical and administrative supervision to subordinates on regional communication teams and performing a range of supervisory responsibilities including evaluating performance, maintaining time and attendance, and overseeing employee development. Maintains contact with customers to monitor the quality of services provided, adjusting practices and procedures, as necessary, when service improvements are required. Manages a comprehensive communications program which includes: analyzing and evaluating program needs, developing outreach strategies, designing, developing and measuring effectivess of communications products and materials as well as events, organizing meetings to foster two way communications between GSA management and target audiences, and developing strategic partnerships with other organizations. Serves as a program expert in business line communications, responsible for combination of writing and editing highly professional materials, both internally and externally, related to all articles, web content, formal presentations, communication plans, media advisories, newsletters, handbooks, brochures, high-level correspondence, reports, policy, position papers, presentations, supporting visual presentation materials, video scripts, and other publications. Assesses and improves the effectiveness and management of Office of Strategic Communication communication initiatives, processes and systems.
Occasional travel - Occasional Travel
Who May Apply
This job is open to…
Your application will be considered if you are a:
GSA Employees Only- Nationwide
Land Management current or former employee
Questions? This job is open to 2 groups.
Job family (Series)
1001 General Arts And Information
Conditions of Employment
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Meet time-in-grade within 30 days of the closing date, if applicable
Register with the Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a Schedule A, Schedule C, or non-career SES political appointee
Undergo and pass a background investigation (Tier 3 investigation level) before you start the job.
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position
Serve a one year supervisory or managerial probationary period, if required
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here
The GS-14 base salary range starts at $89,370 per year. The total salary including locality will be determined upon selection.
To qualify, you must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. To qualify, you must demonstrate one year of specialized experience equivalent to the GS-13 level in the Federal service.
Specialized experience equivalent to the GS-13 level in the Federal service. Specialized experience is defined as managing and implementing a communication program, developing strategies for media relations, and, writing and editing professional materials for initiatives and programs.
Bargaining Unit status: Non Bargaining Unit
Relocation-related expenses are not approved and will be your responsibility.
Additional vacancies may be filled from this announcement as needed; through other means; or not at all.
All the information you provide will be verified by a review of the work experience and/or education as shown on your application forms, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you, or for firing you after you begin work.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
Ability to provide leadership and Supervision.
Knowledge of client relationship management tools, initiatives and evolving software tools that aid in varied business assessments and client needs management
Knowledge of a wide range of media and communications concepts, methods, principles and practices.
Knowledge of tools and technology, including established protocols, media production schedules and news requirements required in disseminating information.
Knowledge of business and industry policies and processes to develop and execute customer/audience appropriate communications, educational outreach and/or branding.
If you are eligible under GSA’s Career Transition Assistance Plan (CTAP)
, you must receive a score of 85 or higher to receive priority.
To preview questions please click here
Background checks and security clearance
Public Trust - Background Investigation
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
GSA OIG Employees: Submit latest SF 50 (other than award SF 50)
If you are CTAP
eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
Current or Former Land Management Agency Employees - Submit a and b:
one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.
Copy of your agency's annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
How to Apply
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the USAJOBS link to complete the transfer process) or FAX (read the “Fax instructions” provided prior to printing the Fax Cover Sheet and faxing your information).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. You must receive HR approval before deviating from these instructions
Agency contact information
GSA, Office of Strategic Communication
General Services Administration
1800 F Street NW
Washington, District of Columbia
Learn more about this agency
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER:Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.
Thank you for your interest in working for U.S. General Services Administration!
Fair & Transparent
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations
or how to contact an agency.
Legal and regulatory guidance
Social security number request
Signature and false statements
New employee probationary period
Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.
Office of Communications and Marketing