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Job Details

Investigations and Inquiries Specialist

Company name
Army National Guard

$65,463.00 to $85,104.00

Inver Grove Heights, MN

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Open & closing dates

Opening and closing dates





$65,463 to $85,104 per year

Pay scale & grade

GS 11

Work schedule


Appointment type



1 vacancy in the following location:

Inver Grove Heights, MN

Inver Grove Heights, MN

1 vacancy

Relocation expenses reimbursed


This job is open to

National Guard & Reserves

Current members, those who want to join, or transitioning military members.

Clarification from the agency

United States Citizens, National Guard

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This position is located in the MN Joint Force Headquarters-State (JFHQ-ST), Adjutant General's Personal Staff, Office of the Inspector General. This position will function as a journeyman level Inspector General (IG) with a focus on investigator duties and responsibilities. The purpose of this position is to provide a variety of specialized technical and investigative work associated with Complaints, Review, and Oversight functions within a state level IG office. Further, this position will serve as a specialist on both Army and Air issues at the State level and provide support to the State IG in investigating and resolving both Army and Air IG issues.

Upon selection, the individual MUST be available to complete a 4 week training at the soonest offering of the course.


UNIT: MNARNG ELEMENT- JF HQ, Inspector General, NGMN-IG, Inver Grove Heights TACC

LOCATION: Inver Grove Heights, MN

SELECTING OFFICIAL: LTC Gary Mundfrom, (651) 281-3834

This is an Excepted Service position that requires active membership in a compatible MOS in the Minnesota Army National Guard and wear of the military uniform. Acceptance of an Excepted Service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently enlisted in the Minnesota Army National Guard must be eligible for immediate enlistment or appointment. For enlistment/appointment criteria, consult

**Upon selection, individuals will undergo a background check to validate suitability for employment with the federal government as permitted by law, regulation, Presidential order or other authority. Suitability is dependent upon the particular requirements for security clearance, sensitivity level, and DOD IT network access. Items checked include, but are not limited to all criminal history record information, employment history, education and fiscal accountability/responsibility.**

Learn more about this agency


An INVESTIGATIONS AND INQUIRIES SPECIALIST, GS-1801-11, Serves as a specialist to the State IG in processing U.S. Army Inspector General Action Requests (IGARs) and U.S. Air Force Complaints in accordance with AR 20-1 and AFI 90-301 respectively, and other applicable guidance. Independently analyzes each IGAR or complaint to identify specific problem areas, appropriate action or resolution strategy to make appropriate referrals to another agency for follow-on inquiry/investigation, and provides recommendations for corrective action to the IG in accordance with applicable regulations, higher headquarters policies and procedures, and command guidance. This position has the overall goal of assisting with the correcting of injustices and errors and eliminating conditions and practices that are detrimental to the good order, discipline and moral of National Guard personnel and helping to ensure the efficiency, best interest and reputation of the National Guard (NG). Conducts oversight and quality review for investigations into allegations, ensuring thoroughness, impartiality, and appropriateness of any action taken. Incumbent hears a variety of IG complaints, grievances, inquiries, and/or suggestions at any time from military members (retired and active), civilians, and dependents. Employee determines the nature of the complaint and the specific issues to be addressed. The incumbent analyzes complaints to discern those that fall under the jurisdiction of the IG office and those that fall within the jurisdiction of other authorities. As a specialist, the incumbent is responsible for the training and execution for access and use of the web-based U.S. Air Force Inspector General Automatic Case Tracking System (ACTS III) for reporting and recording Inspector General contacts and complaints, the processing of complaints and the recording of complaint resolution within the Air Force Complaint Resolution Process. As required, assists members of the Army National Guard and Air National Guard on all matters and concerns related to the application, enforcement or condition of the U.S. Army or Army National Guard or U.S. Air Force or Air National Guard in accordance with regulation/instruction, policies and procedures. Conducts the State's Inspector General Program, ensuring that complaints/issues presented, rightfully belong in the IG process. Resolves issues regarding complaints or IGARs, which are received within the Inspector General Complaints Process and provides assistance on all non-IG matters. Provides assistance and advice to the State Inspector General or Adjutant General, as required, on all matters subject to the jurisdiction of the Office of the State Inspector and as directed by the Adjutant General. Evaluates unit training and provides confidential observations regarding unit performance to commanders, State Inspector General, and the Adjutant General. Performs other duties as assigned.

Travel Required

Not required

Supervisory status


Promotion Potential


Job family (Series)

1801 General Inspection, Investigation, Enforcement, And Compliance Series



Conditions of Employment

CONDITIONS OF EMPLOYMENT: Minnesota National Army Guard Membership is required.

Sensitivity Level 2


This is an Indefinite position, see REMARKS section



Upon selection, individual must be assigned to a compatible military position and must also maintain satisfactory membership in the Minnesota National Guard.

Upon selection, individuals will undergo a background check to validate suitability for employment with the federal government as permitted by law, regulation, Presidential order or other authority. Suitability is dependent upon the particular requirements for security clearance, sensitivity level, and DOD IT network access. Items checked include, but are not limited to all criminal history record information, employment history, education and fiscal accountability/responsibility.

Participation in direct deposit is mandatory.



Serves as a specialist on both Army and Air National Guard issues and provides support to the JFHQ-State Inspector General for investigating and resolving both Army and Air Inspector General issues. The business focus is on performing investigator duties and responsibilities. Provides a variety of specialized technical and investigative work associated with complaints, reviews, and oversight functions within a state Inspector General office. The organizational location of this position is in the JFHQ-State, Office of the Inspector General.

To qualify an applicant, apply and evaluate the applicant's competencies, experiences, completed education, learned skills, obtained knowledge, endorsed abilities, and training program accomplishments. The following six basic qualification competencies are required to successfully meet the basic qualification factors within an applicable career level in one of the eight specified Series GS-1801 program positions:

- Skilled in collecting and analyzing data effectively, efficiently, and accurately;

- Knowledgeable of applicable laws, directives, regulations, policies, and procedures;

- Ability to clearly enunciate English without impediment of speech that would interfere or prohibit effective communications;

- Skilled interpersonal communications, empathy, and effective listening;

- Ability to write English in reports and presentation formats;

- Ability to communicate -orally and in writing- clearly and effectively;

- Ability to organize thoughts, research materials, and manage case projects; and

- Skilled in comprehending and interpreting directives and laws.

All series personnel must be competent at the next higher level before being eligible for that level. An applicant must have a validated understanding of the basic principles and concepts of the occupational series and grade.


Must have work experiences in technical inspection methods, principles and practices in order to recognize and resolve discrepancies. Experienced in modifying established approaches, methods, or procedures to improve data gathering and analysis techniques. Experienced in working with pertinent laws, regulations, policies, and precedents which affect the use of the Inspector General Programs. Experiences included working related Inspector General programs that supported missions, identified capabilities, organizational structures, operational applications and operational techniques. Have working knowledge and skills to apply analytical and evaluative methods and techniques to assess the efficiency and effectiveness of operations. Experienced in determining or designing actions to improve operational, technical, or administrative plans and programs. Experienced in military command structures, missions, programs, and organizational relationships. Experienced in developing inspector general program goals and objectives. Experienced in establishing the sequence and timing of key operational events and milestones, and methods of evaluating the effectiveness of planning actions, as related to actual events. Knowledgeable and skilled in working various command entities involved in overall planning and execution of operations, inspections, and evaluations. Skilled in designing and planning difficult or comprehensive programs, advanced report writing, and experienced in developing solutions to portions of broad, important, and critical National Guard concerns, issues, or congressional matters. Skilled in the ability to plan, organize, and develop projects; make recommendations on substantive operating programs; and negotiate effectively with others to accept and implement recommendations where the proposals involve substantial resources. Experienced in adapting precedents or existing strategies to meet unusual needs, special demands, and determine feasible solutions to meet mission requirements. Experiences involved providing general administrative direction and establishing broad objectives for inspection planning. Skilled in executing inspections, new programs, and, skilled in developing, interpreting, and implementing inspector general program policies. Experienced in planning and organizing assigned programs, estimating unit resources, capabilities, and objectives; and, coordinating with staff and line management personnel to resolve conflicts. Conducted and completed phases of assigned projects. Experiences included informing supervisors of potentially controversial findings, issues, or problems with widespread impact. Experienced in completing projects, evaluations, or reports; and knowledgeable of organizational goals, guidelines, and effectiveness required to achieve intended objectives. Experienced in the use of judgment, initiatives, and resourcefulness in deviating from established methods to modify, adapt, and/or refine broader guidelines to resolve specific complex or intricate issues and problems. Experienced in identifying research trends and patterns, developing new methods and criteria, or recommending changes to complete the required planning and programming requirements.

For the full list of Specialiszed Expereince, see GKO Portal, GS-1801


EDUCATION: For Army National Guard Second and First Lieutenants, must be actively pursuing an under-graduate degree with at least 90 validated credit hours in a specified program. For Captains and above, must have an undergraduate degree from an accredited college/university. The degree work should include completed academic courses in business management, English grammar and composition, speech, statistics, public administration, human resources administration, organizational development, public administration, behavioral social sciences, and psychology. A graduate degree from an accredited civilian academic college or from an equivalent professional military education school is optimum.

Army National Guard Warrant Officer: High school diploma or General Education Development diploma is mandatory. The school work should include completed courses in math, English grammar and composition, speech, psychology, and general science. Completed higher education academic courses from an accredited business, civilian or military technical school, junior college, undergraduate college or university are optimum. Completed academic courses may include business management, human resources development, English grammar and composition, speech, statistics, public administration, human resources administration, organizational development, public administration, and behavioral social sciences.

Additional information


REMARKS: No PCS available. Members with rank higher than identified in 'Key Requirements' are eligible to apply, but may be required to take a reduction should they be selected. The military grade of the supervisor must equal or exceed the grade of personnel supervised. Sensitivity Level 2. This is an Indefinite position and MAY convert to permanent without further competition. Upon selection, the individual MUST be available to complete a 4 week training at the soonest offering of the course. Sensitivity Level 2.


IAW NGR 600-25 AND AFI 36-101, grade inversion within the full-time workforce is not permitted.

Acceptance of a Technician position may result in the termination of your Selected Reserve bonus.

To view ALL MN National Guard Vacancies, go to:

IMPORTANT NOTES: Should a position be announced at less than the authorized grade, the selected applicant may be non-competitively promoted when he/she meets all qualifications and is submitted for promotion by the supervisor.

Employment is contingent upon successful completion of technician pre-employment physical for certain occupational series.

Males applicants born after 31 December 1959 must be registered with the Selective Service System in compliance with the Defense Authorization Act of 1986, Section 1622 (

The Minnesota Department of Military Affairs is an Equal Opportunity Employer. All qualified applicants will receive consideration for the position without discrimination for any non-merit reason(s) such as age, race, religion, gender, ethnic origin or non-disqualifying disability. Pre-selection is not only counter-productive to effective recruitment and placement, but also violates Minnesota National Guard Merit Placement principles and will not be tolerated. If you have information or questions regarding this issue, please contact the Equal Employment Manager at 651-282-4472 or 651-282-4078.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

AREAS OF PRIORITY: In Accordance with MN National Guard Regulation 690-335 (Army) or 36-1 (Air), Applications will be forwarded to the selection official to conduct reviews by area of priority as listed below

Area 1: Current On-board Minnesota National Guard Title 32 Technicians who are in permanent or indefinite technician status as a result of being competitively hired within that National Guard component applying for a position within the component which they are currently employed.

Area 2: Current Minnesota National Guard Title 32 Technicians who are in permanent or indefinite technician status as a result of being competitively hired at a sister component that is identified on the Position Vacancy Announcement (PVA), including onboard Title 5 employees that are also current members of MNNG; i.e. Army MNNG to Air MNNG, Air MNNG to Army MNNG.

Area 3: All Minnesota National Guard members currently assigned to the MNANG or to the MNARNG applying for a position within the component in which they are currently assigned. i.e. temporary technician or Traditional Guardsman.

Area 4: Currently assigned service members in other branches of the military outside of the Minnesota National Guard, to include those assigned to Active Duty, Reserve or other state's National Guard.

Area 5: All individuals able to and willing to become members of the Minnesota National Guard including prior service not currently assigned to a military component and non-prior service US civilians.

Evaluation Factors:

Candidates will be evaluated on the basis of appropriate education, experience, training, self-development activities, and special awards. Candidates are considered on the basis of available information on their current application and supporting information that has been provided to this office. To ensure full consideration, applicants are urged to submit information about their training, self-development, outside experience, activities and awards. National Guard military (Part-time) service is considered as full-time experience when evaluated against the qualification requirements for a technician position. The applicant is credited with actual number of months the member has been in the National Guard if the experience is related.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Background checks and security clearance

Security clearance

Not Applicable

Required Documents

Required Documents

To apply for this position, you MUST submit a complete Application Package which includes:

1. Your resume and/or OF 612 showing work schedule, hours worked per week, dates (format must include Month and Year, e.g, 02/2017, Feb 2017, ect.) of employment and duties performed.

2. Other supporting documents: It is highly recommended that you also submit the AGO 163 to accurately reflect your military experience.

Copies of the OF 612 and AGO 163:

Job Information: Vacancy Identification Number (10162770), title (INVESTIGATIONS AND INQUIRIES SPECIALIST) and grade(s) for which you are applying.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link:

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (

), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:

Agency contact information

Gary Mundfrom Gary Mundfrom









Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

CONTACTING US: After you have read all the instructions in this vacancy announcement, if you still have questions about this position or the application process, you may contact us at (651) 282-4155.

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

Company info

Army National Guard
Website :

Company Profile

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