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Job Details

Supervisory Correctional Treatment Specialist Case Management Coordinator

Company name
USDOJ Federal Bureau of Prisons

$73,375.00 to $95,388.00

Guaynabo, PR

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Open & closing dates

Opening and closing dates





$73,375 to $95,388 per year

Pay scale & grade

GS 12

Work schedule

Full-Time - Full Time

Appointment type



1 vacancy in the following location:

Guaynabo, PR

Guaynabo, PR

1 vacancy

Relocation expenses reimbursed


Reimbursement is authorized for travel and transportation for this position.

This job is open to

Land & base management

Certain current or former term or temporary federal employees of a land or base management agency.

Federal employees - Competitive service

Current or former competitive service federal employees.

Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a surplus or displaced employee.

Internal to an agency

Current federal employees of this agency.

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Announcement number


Control number





Why work for the Federal Bureau of Prisons?

You can have a meaningful career with an agency that truly values a diverse workforce. In our agency, you’ll find a diverse workforce employed from entry level jobs to senior management positions. We protect public safety by ensuring that federal offenders serve their sentences of imprisonment in facilities that are safe, humane, cost efficient, appropriately secure, and provides reentry programing to ensure their successful return to the community. Our employees at federal correctional facilities are correctional workers first and perform correctional work regardless of their specific occupation.

Our long-standing culture of being a close-knit family sets us apart from other agencies - at the BOP you don't just get to know your co-workers, you make life long friends.

We have many facilities located throughout the nation: 122 institutions, 6 regional offices, a headquarters, 2 staff training academies, and 26 residential reentry management offices.

In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution.

The representative rate for this position is $80,713 per annum ($38.67 per hour).

Learn more about this agency


The incumbent serves as the Case Management Coordinator (CMC) at a Bureau of Prisons (BOP) federal correctional institution. The incumbent assists the institution’s administration by maintaining a current knowledge of available correctional programs techniques and resources, which includes the areas of case/unit/correctional systems management, in order to provide technically accurate assistance, guidance and information to staff concerning local correctional programs policies in the institution.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Travel Required

Occasional travel - Travel may be required for training.

Supervisory status


Promotion Potential


Who May Apply

This job is open to…

This announcement is open to the following:

BOP Employees Nationwide (Internal Employees/Agency Employees Only)

DOJ Surplus and Displaced (CTAP) Employees in the local commuting area.

Current or former Land Management employees eligible under Public Law 114-47

Duty Location: MDC Guaynabo, PR

A 3.48% COLA will be added to the above salary.

Questions? This job is open to 4 groups.

Job family (Series)

0101 Social Science



Conditions of Employment

U.S. Citizenship is Required.

See Special Conditions of Employment Section.

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here


To be considered for the position, you must meet the following:

Basic Requirements:

A. Degree: that included at least 24 semester hours of course work in the behavioral or social sciences.


B. Combination of education and experience - that included at least 24 semester hours of course work in the behavioral or social sciences, and that provided applicants with knowledge of the behavioral or social sciences equivalent to a 4-year degree as shown in A above.

Evaluation of Education - Courses, such as sociology, correctional administration, criminal justice, government/political science, psychology, social work, counseling, and other related social or behavioral science courses may be used to satisfy the 24-semester-hour requirement.

Evaluation of Experience - Experience must have been gained in (1) casework in a correctional institution or in another criminal justice setting; (2) counseling in any setting, provided it required diagnostic or treatment planning skills to achieve specific social or occupational goals; or (3) work treating persons in need of social rehabilitation.

NOTE: ALL applicants MUST submit legible transcripts as verification of educational requirement. Transcripts must include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here

. Transcripts MUST be received by the Consolidated Staffing Unit by the closing date of the vacancy announcement. (If you are selected for this position, you will be required to provide an OFFICIAL transcript prior to your first day on duty.)

For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications


In addition to meeting the above Basic Requirements, all applicants must have the following:


There is no substitution of education for specialized experience for this position.


At least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level in federal service. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.

Some examples of this qualifying experience are:

Knowledge of correctional treatment and correctional systems management philosophies, management techniques, and security requirements.

Experience in correctional systems management (e.g., inmate admission and release systems; physical processing of inmates, prevention of the introduction of contraband, judgment and commitment records, and coordination of transfers).

Experience assisting with monitoring classification teams and victim/witness and financial responsibility programs to ensure compliance with policy requirements.

Experience participating in internal audits of case management and correctional systems programs in order to assess policy compliance.

Experience assisting in the development of local program policies and procedures.

Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**


Additional information

This position IS NOT included in the bargaining unit.

The Department of Justice provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the hiring/servicing personnel office. The decision of granting a reasonable accommodation will be on a case-by-case basis. Selection will be made without discrimination for any non-merit reason such as race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Special Conditions of Employment Section:

Initial appointment to a supervisory/managerial position requires a one-year probationary period.

The incumbent is subject to geographic relocation to meet the needs of the agency.

Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.

The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.

Successful completion of the Introduction to Correctional Techniques, three-week training course at Glynco, Georgia is required.

The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.

This position has been identified as test designated. Incumbents will be subject to urinalysis testing under the BOP Drug Free Workplace Plan.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment questionnaire responses and utilized to determine whether you meet the job qualifications listed in this announcement. If you rate yourself higher than what is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

There are several parts of the application process that affect the overall evaluation of your application:

Your resume, which is part of your USAJOBS profile;

Your responses to the eligibility questions;

Your responses to the online assessment questionnaire;

Your supporting documentation, if required.

Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.

What Competencies/Knowledge, Skills and Abilities are Required for this Position?

The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:

Ability to develop/conduct training, facilitate meetings, and present information in a clear and concise manner.

Ability to effectively communicate in writing, interpret written materials, proofread and edit written documentation.

Ability to develop/administer case management policy and procedures.

Ability to analyze information and make recommendations, particularly in regards to the formulation of policies, plans and/or programs.

Ability to use time and resources efficiently.

To preview questions please click here

Background checks and security clearance

Security clearance

Public Trust - Background Investigation

Required Documents

Required Documents

Resume showing relevant experience (cover letter optional).

In order to receive credit for experience contained in an uploaded resume, your employment history must be documented in month/year format (MM/YYYY), reflecting starting date and ending date and include the number of hours worked per week. Failure to follow this format may result in disqualification.

Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade and that supports your claim for time-in-grade. If you have promotion potential in your current position, please provide proof.

Employees applying with an interchange agreement must provide proof of their permanent appointment.

Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.

CTAP, Click Here

, if applicable.

A college transcript which includes the School Name, Student Name, Degree and Date Awarded (if applicable). (Note: If you are selected for this position, official transcript(s) will be required prior to your first day.)

Failure to provide these documents could possibly result in removal from consideration for this vacancy. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD214, or Transcripts.

We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

You must apply through the online application system at Follow the prompts to register, answer a few questions and submit all required documents.

NOTE: Submission of a resume alone is not a complete application. This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the How to Apply instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.

Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).

All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement. You MUST include the vacancy announcement number on your supporting documentation.

NOTE: Failure to follow these application procedures will result in the applicant losing consideration for this position.

Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.

Contact for Assistance in Applying On-Line:

DOJ, Federal Bureau of Prisons

Consolidated Staffing Unit

346 Marine Forces Drive

Grand Prairie, TX 75051

E-Mail: GRA-HRM/

Phone: 972-352-4200

Agency contact information








Consolidated Staffing Unit

346 Marine Forces Drive

Grand Prairie, Texas

United States

Learn more about this agency

Next steps

We will notify you of the outcome after each step of the application process has been completed. Normally, Selecting Officials will make a selection within 90-days. When deemed necessary, the selection process may be extended up to 180-days from the date the certificate(s), (Exception, Best Qualified Lists) is/are generated to make a selection.

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

Company info

USDOJ Federal Bureau of Prisons
Phone : 972-352-4200
Website :

Company Profile

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