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Job Details

Operations and Policy Analyst 1 - Organizational Change Facilitator ODOT18-0220OC

Company name
Oregon Department of Transportation .

Salem, OR

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ODOT18-0220OC - Salem

Oregon Department of Transportation

Driver and Motor Vehicle Services (DMV)

Office of Transformation

The DMV Office of Transformation is searching for a talented, experienced and energized professional to join our service transformation program (STP) as we strive to replace obsolete technologies and evolve DMV's business systems and processes to performance levels expected of a 21st century organization. DMV's vision is to provide a wide variety of nimble and innovative tools that streamline delivery of the outstanding services our dedicated DMV employees provide to our customers.

As an ideal candidate, you are a skilled analyst that welcomes collaboration with others, a creative problem-solver who is detail oriented yet big picture minded, a strong writer and editor experienced in crafting and delivering engaging communications to internal and external audiences alike, an exceptional multi-tasker who rises to challenges easily, a self-starter who embraces change and understands its necessity.

We invite members of all diverse communities to join our workforce as we endeavor to best serve Oregonians from every background. ODOT values diversity and inclusion because they are good for Oregon. We believe that by welcoming differences, encouraging new ideas and views, listening to and learning from each other, and providing opportunities for professional enrichment we are better able to serve those around us. We thank you for considering this employment opportunity.

Additional Details

This position is represented by the Service Employees International Union (SEIU/OPEU).

Interviews are expected to begin mid-March, 2018.

Duties & Responsibilities

You will help facilitate organizational learning and improvement efforts, as well as provide input to STP team and organizational change leadership (OCL).

You'll have the opportunity to develop, maintain and archive OCL or project level analysis, workload studies, evaluations, research, inventories and reports while updating documents as needed, and storing this vital data in applicable environments including DMV intranet and SharePoint.

You'll provide support for STP communications.

You'll assist STP communications by helping to identify, gather and vet information that supports STP goals, plans and actions.

You'll work with and assist the STP communications and web development.

You'll work with STP team members and expanded teams as you assist with strategic planning, data analysis, development of tools and communications, change needs assessments, soft skills development, and the promoting and application of continuous improvement principles.

You can look forward to actively supporting DMV employees and stakeholders as well as participating in high-level strategic planning activities, including DMV's strategic planning process.

Assisting with the generation of support.

You will become a member of the DMV's change network and play an active role in facilitating and championing change throughout the organization, and act as a liaison between the STP team, OCL and IS solution vendor staff, and business areas while participating in assigned tasks and communicating back to business areas about the progress.

While in this position you'll provide assistance, coordination and facilitation for various programs, schedules and meetings, which include but not limited to field office speaking schedules, on-site/off-site training sessions and workshops, as well as team and vendor meetings.

You may request a copy of the full position description by


Qualifications, Required & Requested Skills

Minimum Qualifications

A bachelor's degree in organizational behavior or development, business or public administration, behavioral or social sciences, finance, political science or any related degree demonstrating the capacity for the knowledge and skills associated with the position duties and responsibilities.


Any combination of experience or education equivalent to three (3) years technical-level experience that typically supports the knowledge and skill requirements associated with the position duties and responsibilities listed for the position.

Desired Attributes/Application Scoring Criteria

In addition to your related work experience and education, we will use the attributes below to determine whom to interview. You are not required to have all of these attributes, but please make sure that the ones you do have are clearly demonstrated in your application materials. Your application materials may be graded on spelling, grammar, punctuation, and presentation.

Experienced and capable using the following Microsoft Office tools: Word, Excel, PowerPoint, Outlook.

Creation and maintenance of detailed analysis on multiple projects including but not limited to reports, workload studies, research, evaluations, inventories, etc.

Capable and comfortable promoting/facilitating organizational learning and improvement efforts.

Experienced writer capable of editing copy and documents across a wide variety of styles and formats.

Capable of designing, producing and distributing impactful engagement materials.

Capable and comfortable multitasking on many projects with shifting/tight timelines and schedules.

Additional Information


We appreciate your interest in this position. To apply,

please follow these steps.


In your resume (no more than two (2)

pages in length), you must clearly describe how you meet the qualifications for this position as listed above and include a list of verifiable employers and dates of employment (including month and year). Please title your resume using this format, Last Name-0220-Resume.

Cover Letter

Attach a cover showing how you meet the desired attributes above. Your cover letter must be no less than two (2) pages

but not more than four (4).

Please title your cover letter using this format, Last Name-0220-CoverLetter.

Complete the supplemental questions.


If you fail to follow these instructions, we will have to disqualify your application. We cannot consider incomplete or late applications.

Pre-employment Checks

Criminal background checks will be conducted on final candidates, including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.

Veteran's Points

Eligible veterans who meet the qualifications will be given veterans' preference. To receive preference you MUST attach appropriate documentation as outlined by the Department of Administrative Services at the following website: Veterans Resources . Please title your DD214 like this, [Your Last Name] DD214 and your disability letter [Your Last Name] Disability Letter. Veterans may also call the Oregon Department of Veterans' Affairs at 1-(see application details).

Work Authorization

ODOT does not offer VISA sponsorships. Within three days of hire, successful candidates will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.


For questions about the job announcement or application process, call (see application details) or email (see application details) .

For technical help accessing your account, call 1-(see application details) (May take up to 24 hours to receive a response) or email (see application details) .

Oregon Department of Transportation

Human Resources/Recruitment, MS12

355 Capitol St NE

Salem OR 97301-3871

Fax 1-(see application details)

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact the employee civil rights and diversity manager at 1-(see application details) (1-(see application details)). This information can be made available in an alternative format by contacting ODOT Recruitment at (see application details). Oregon Relay Service can be reached by calling 7-1-1.


Core benefits

Medical, vision and dental insurance

Comprehensive medical, dental and vision plans for the employee and qualified family members

$5,000 in employee basic life insurance

Retirement benefits

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

Employer paid defined benefit and defined contribution programs

**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.

Paid leaves and other benefits

Sick leave earned at the rate of 8 hours per a month with no maximum accumulation

Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments

24 hours personal leave earned each fiscal year

Ten paid holidays a year

The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.

Optional benefits

Term life (employee, spouse or domestic partner, and dependents

Long-term and short-term disability

Accidental Death and Dismemberment

Long-term care (self and eligible family members)

Flexible spending accounts

Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.

The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.

Company info

Oregon Department of Transportation .
Website :

Company Profile

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