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Job Details

Decennial Operations Manager GG-0301-13/14-DOB-TE-MAP-Internal

Company name
U.S. Census Bureau

Phoenix, AZ

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This position is located in a Decennial Operations Branch (DOB) at the National Processing Center and may be located in Jeffersonville, IN or Phoenix, AZ. As Chief of a DOB, incumbent plans, directs, organizes and provides overall management of the questionnaire processing, imaging/entry operations, key from image, check-out, and administrative operations related to the processing of the Decennial Census. This position is not included in the bargaining unit. This position is not included in the bargaining unit.

Applications under this job opportunity announcement will be considered under merit promotion (internal competitive) procedures and consideration is limited to those specified above in the Who May Apply section. If you are not eligible under this announcement, see announcement number NPC-2018-0084, Decennial Operations Manager, GG-0301-13/14, DOB-TE-DEU-External

, which can be accessed at

Tour of Duty

: Monday through Friday, 8:00 a.m. to 4:30 p.m. Alternate Work Schedule is not available.

Relocation entitlements may be authorized at both sites.

Candidates may be required to clear the fingerprint process and initiate the required background investigation prior to selection.

A one-year probationary period may be required.

This is a supervisory position. Candidates must have demonstrated in their work experience or training that they possess, or have the potential to develop the qualities of successful supervision. Selectees will be required to serve a supervisory/managerial probationary period.

Employees on a permanent appointment who were hired through a Recruiting Bulletin, who have not served in their current appointment for at least 90 days, are not eligible to apply unless this vacancy is in the same line of work as your current position (same qualification requirements), and selection would not result in a promotion action.

This job opportunity announcement may be used to fill additional vacancies.

Phoenix Duty Station:

Initially, the Duty Station will be Jeffersonville, IN for training. Teleworking is available for a limited time while stationed in Jeffersonville and while the Phoenix site is being readied. Per diem allowances may be available. Frequent travel is required.

Jeffersonville Duty Station:

The Duty Station will be Jeffersonville, IN for the duration of the appointment. Per diem allowances may not be available. Frequent travel is not required. Teleworking is not available.

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The individual selected for this position will:

Plan and initiate requests to obtain facilities, staff and other resources necessary to provide for quantity and quality results consistent with objectives;

Plan and develop preliminary budget forecasts and justifications related to the programs of the Data Capture Center for incorporation into the overall Division budget;

Make or direct special analyses, presentations, or evaluations of the impact of the variety of program/project functions on program plans;

Propose alternatives to provide for planning within controls or limitations on budgetary and management phases;

Direct the scheduling of work in the processing sections, ensure work progresses as planned, and arrange for adjustments to work sequencing and/or materials to accommodate unanticipated changes;

Through subordinate section chiefs, direct the work force of approximately 500 employees in specialist and clerical positions involved in the processing activities related to the Decennial Census;

In conjunction with the Assistant Division Chief (Decennial), direct and monitor the planning, development and implementation of different automated systems within the area, requiring knowledge of networks, microcomputers, mini-computers, mainframe interaction, and general maintenance, operational and installation knowledge.

Supervisory status


Promotion Potential


Who May Apply

This job is open to…

Current competitive service National Processing Center (NPC) employees on a permanent appointment; current permanent competitive service Department of Commerce employees; Career Transition Assistance Plan (CTAP) eligible employees.

Questions? This job is open to 1 group.

Job family (Series)

0301 Miscellaneous Administration And Program

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Help Requirements

Conditions of Employment

Must be a U.S. Citizen and suitable for Federal employment.

If resume is incomplete, applicant may not be considered for this vacancy.

Must be registered for Selective Service, if applicable (

Time-in-grade requirements must be met.

This position requires a security clearance.

Any required investigations and clearances must be completed before you can be placed in the position.

You must meet all qualification requirements by the closing date of this announcement.



In addition to specialized experience you must meet the time in grade requirement. Current Federal civilian employees must have held a position at the grade 12 for at least 52 weeks in the Federal Service for promotion to the grade 13, and at the grade 13 for promotion to the grade 14. Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority or a reinstatement eligible which do not require time-in-grade/band.

Specialized Experience:

You qualify at the grade 13 level if you possess one year of specialized experience that equips you with the skills needed to perform the job duties. This specialized experience must have been equivalent to at least the grade 12 to meet the qualification requirements in the Federal Service. Examples include supervising or managing others in a large scale data capture operation.

You qualify at the grade 14 level if you possess one year of specialized experience that equips you with the skills needed to perform the job duties. This specialized experience must have been equivalent to at least the grade 13 to meet the qualification requirements in the Federal Service. Examples include planning and organizing processing efforts for large-scale censuses or surveys; and supervising, budgeting, managing, and implementing process activities for a large-scale processing or data collection for a Census (Agriculture, Economic, Decennial, etc.) or a large survey program.

Education cannot be substituted for experience at this grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations, (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Qualification requirements contained in this vacancy announcement are based on U.S. Office of Personnel Management Qualification (OPM) Standards Handbook, which contains federal qualification standards. This handbook is available on OPM's website at: .


Additional information

The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.


30% or more disabled veteran

Persons with disabilities


Career Transition Assistance Plan (CTAP) candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining a rating of at least 85 out of 100. Information about CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: .

CTAP applicants MUST submit the following documents:

A copy of your Reduction In Force (RIF) separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area. A Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).

A copy of your latest SF-50 Notification of Personnel Action, noting current position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc;

A copy of your last performance appraisal including rating; and

Any documentation from your agency that shows your current promotion potential.

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, notify the Human Resources Branch. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Branch via the Federal Relay Service, 1-812-218-3610.

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or any other non-merit factor.

Employees who receive a buyout and subsequently return to positions in a Federal agency within 5 years after the date of separation on which the payment is based, whether by reemployment or contracts for personal service, are generally obligated to repay the full amount of the buyout to the agency that paid it before the individual's first day of reemployment.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume, optional cover letter, supporting documentation, and dates of employment (mm/dd/yy) on the resume to determine if you meet the qualifications for the position. If you meet the qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) that you completed as part of the application. Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire or your score will be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. If referred, all relevant documents, including performance appraisals and incentive awards submitted with your application package, will be forwarded to the selecting official for review and consideration.

Due weight shall be given to performance appraisals and awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager.

The scored occupational questionnaire will evaluate the applicant on the following competencies; do not provide a separate written response:

1. Comprehensive ability to apply Federal rules and regulations, Department and Bureau directives, and Division policies required to perform complex assignments and problem resolution in a specialized field or program area.

2. Skill in the application of management principles, procedures, work techniques, project management and analytical tools to actual operational situations.

3. Skill to plan, organize and direct team/task force studies and to negotiate effectively with management to accept and implement recommendations.

4. Communication skills making effective oral and written presentations to top-level Division and Bureau management.

To preview questions please click here .

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Background checks and security clearance

Security clearance

Public Trust - Background Investigation


Company info

U.S. Census Bureau
Website :

Company Profile

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