Description Vertiv\u00a0Services is hiring a Cooling Customer Engineer for the San Francisco, CA\u00a0service area. Candidates must live within\u00a040 miles\u00a0of San\u00a0Francisco or be willing to relocate there at their own expense.\u00a0The Cooling Customer Engineer is responsible for the installation, commissioning, scheduled and emergency service on cooling products serviced by Vertiv (Formerly Liebert). A company vehicle, laptop, blackberry, and tools will be provided. Benefits provided include: health insurance, prescription plans, dental, vacation, paid holidays, 401K and Profit Sharing. JOB RESPONSIBILITIES: \u00b7 Render on site and phone assistance to customers. \u00b7Communicate with appropriate Technical Support on equipment issue \u00b7Implement Field Change Notices (FCN) according to published guideline \u00b7Provide accurate and timely reporting according to company guidelines \u00b7Maintain individual inventory in accordance with company policy \u00b7Provide proper and adequate communication to internal and external customers \u00b7Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment \u00b7Strive to provide all customers a \u201cfirst time fix\u201d for their equipment \u00b7Capable of making technical and commercial decisions under pressure \u00b7Properly evaluate site and equipment for appropriate billing status \u00b7Perform inventory cycle counts according to company guidelines Required Education Must have High School Diploma or a accredited GED 1-2 years HVAC Diploma or Technical School Degree EPA 608 refrigerant license \u2013 Level 2 or Universal Required experience (one of the following) 3-5 years relevant industry\/commercial experience Six years military experience in a related field plus 1 year Liebert product experience Int erpersonal Skills Professional Reliable Team Player Must be proficient with electrical \/ electronic test equipment and fundamentals Must be proficient in reading and interpreting electrical line diagrams and blueprints \u00a0 Technical skills Ability to make in depth site evaluations.\u00a0Skills to include: environmental temperature and general operating conditions Independently perform fix\/repair techniques based on knowledge Ability to demonstrate proper brazing techniques Capable of completing tasks and return unit to full operating conditions Ability to summarize and report all work related tasks performed Strong\u00a0skill sets: Communication skills Customer service skills Troubleshooting skills Safety procedures Organizational and planning skills Computer skills Mechanical aptitude \u00a0 \u00a0 WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver\u2019s license About Vertiv At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Whether you\u2019re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you\u2019ll find a variety of opportunities at Vertiv. Explore them now and join our team of 19,000 employees in making the future of our customers\u2019 business possible. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity\/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.