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Job Details

Assistant Director for Operations

Company name
U.S. Department of Homeland Security

Washington, DC
1 hit(s)  




Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

The National Protection and Programs Directorate (NPPD) leads the national effort to protect and enhance the resilience of the nation's physical and cyber infrastructure. Learn more about DHS and NPPD at .

The Assistant Director for Operations is the overall administrator for operational leadership and direction to the Federal Protective Service's nationwide law enforcement and security programs. Federal Protective Service (FPS) provides security at Federal facilities, mobile patrol and law enforcement response to potential crimes and/or threats against Federal property, employees and visitors; and investigates criminal incidents. Other functions include providing nationwide communications and dispatching services, alarm system monitoring capabilities, administering the contract guard program to control access at Federal facilities, conducting building vulnerability and security risk assessments, and responding to local emergency situations at Federal facilities.


The Assistant Director for Operations organizes and directs national policies and programs involving all aspects of FPS. Including, but not limited to ensuring all policy relating to law enforcement and security operations and projects are efficient and effective; uniformed law enforcement specialists are afforded relevant and timely training; comprehensive standards and guidelines are developed; and all DHS and FPS executive personnel are continually advised on all matters relating to changes in the programs.

The incumbent will lead the coordination between multiple law enforcement jurisdictions, and will serve as the link between the 12 separate FPS Regions and over 100 criminal investigators with a commensurate requirement for effective coordination among all other Federal law enforcement agencies and the judiciary for successful prosecution of crimes.

The incumbent will monitor the progress of investigations through recurring discussions with staff members, including reviewing plans for key aspects of criminal investigations. The incumbent routinely coordinates with the FPS Assistant Directors for Field Operations, as well as the Regional Directors to enhance the viability and response of Criminal Investigators and Law Enforcement Specialists, to reduce the threats within the Federal facilities.

The incumbent will act as a liaison for the Principal Deputy Director on legislative matters affecting FPS Programs. Upon request, speaks for the Principal Deputy Director before Committees of the Congress, as well as Congressional representatives and staff members. As designated, in the absence of the Principal Deputy Director for FPS, acts in the capacity with full authority and responsibility. He/she will make decisions on matters of unusual importance or controversy presented by Headquarters Division Directors, Regional Directors, or other staff members.

The incumbent will periodically make comprehensive evaluations of FPS program goals and objectives and will determine and take corrective action as necessary. He/she will maintain effective relations with all Federal agencies for whom FPS provides services, with concerned public and private interest groups, with Congressional staff and with the general public and media.

Travel Required

76% or greater - You will be expected to travel for this position.

Supervisory status


Job family (Series)


Conditions of Employment

US Citizenship Required

If selected, a one-year SES probationary period may be required

Filing of OGE 278 - Public Financial Disclosure

Must be able to obtain/maintain a Top Secret (SCI) clearance

Proficiency in the use of firearms

Retirement Coverage:

Prior experience in a primary law enforcement position, or equivalent experience outside the Federal government is a prerequisite (5 CFR 831.902). Experience in a primary law enforcement position or equivalent experience outside the Federal Government is a prerequisite (5 C.F.R. 831.902)

Training Requirement:

Incumbent must be a graduate of the Federal Law Enforcement Training Center's (FLETC) Uniform Police Training Program (UPTP) or Criminal Investigators Training Program (CITP), or its equivalent.

Lautenberg Amendment:

This position is covered by the 1996 Lautenberg Amendment to the Gun Control Act of 1968. Person convicted of a misdemeanor of felony crimes of domestic violence are not eligible for the position.

Motor Vehicle Operation:

Incumbent must possess and maintain a valid motor vehicle operator's license.

Essential Personnel:

This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operations events without regard to declarations of liberal leave or government closures due to weather, protests, and actions of terrorism or lack of funding. Failure to report for or remain in this position may result indisciplinary or adverse action in accordance with applicable laws, rules and regulations.

Mobility Agreement:

This position may require the incumbent to be reassigned to a different geographic location. Accordingly, the incumbent will be required to sign a mobility agreement, which will remain in effect while assigned to this position.

This position is subject to random drug testing.

It is our responsibility to eliminate any risks to national security, public health, and public safety that could be posed by individuals who use illegal drugs. In accordance with the NPPD Drug-Free Workplace Plan, this position is subject to random testing as a condition of employment. A positive drug test result or refusal to be tested will result in disciplinary action, up to and including, removal from Federal Service.


As a basic requirement for entry into the SES, applicants must provide detailed evidence of possession of each of the Executive Core and Technical Qualifications listed listed below in a supplemental statement to assist reviewing officials in determining the best qualified candidates to be referred to the selecting official. Qualification and experience determinations will be based only on the information you submit.


The application process used to recruit this position is the Traditional Method.

A sample executive resume and ECQ narrative can be reviewed on this OPM link (resume indexed at pages 30-39 and ECQ narratives indexed at pages 9-22)

Please provide a narrative, not to exceed two (2) pages for each Executive Core Qualifications (ECQ) and no more than three (3) pages for each Technical Qualifications (TQ).

**If you are a current or reinstatement eligible Career SES or a graduate of an Office of Personnel Management (OPM) approved SES Candidate Development Program (CDP) and your ECQs have been certified by OPM's Qualifications Review Board, you are not required to address the ECQs. However, you MUST submit a supplemental statement addressing all mandatory TQs. Current and reinstatement eligible SES, please include with your application a copy of your SF-50 (Notification of Personnel Action) documenting your career appointment to the SES. CDP graduates, please include a copy of your OPM certificate.

Technical Qualification(s) - Mandatory

TQ 1: Expert knowledge of and ability to manage complex, large-scale operations to enhance protection and mitigation processes and measure security posture across the entire Government Facilities Sector through collaboration, awareness, and the integration of law enforcement, security, and intelligence-based threat assessment.

TQ 2: Ability to lead and manage national incident(s) within the National Incident Management System (NIMS) and Incident Command System (ICS) standard management hierarchy - ensuring a standardized approach to the command, control, and coordination of emergency response from small incidents to large, multi-agency emergencies.

TQ 3: Ability to build consensus and gain cooperation from others to obtain information and accomplish goals. Inspires and fosters collaboration across the organization's senior executives facilitating cooperation and motivation to accomplish group goals.

TQ 4: Mastery in the interpretation and understanding of the laws, rules, and regulations, which governs the agency's mission and, which ensures compliance relating to the administration of the agency's policies and procedures.

Executive Core Qualifications - Mandatory


This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.


This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.


This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.


This core qualification involves the ability to manage human, financial, and information resources strategically.


This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Additional information on the Executive Core Qualifications is available at


This job does not have an education qualification requirement.

Additional information

Effective January 1, 2010, OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or


SES employees in the Executive Branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or


SES employee, please indicate this in your resume and when completing the online Occupational Questionnaire. Serving in a political Schedule A, Schedule C, or


SES appointment WILL NOT eliminate you from consideration.

Veteran's preference does not apply to the SES.

Relocation expenses may be authorized.

Probationary period:

You will serve a one-year probationary period unless you previously completed the probationary period in the SES.

If you are a male applicant

who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

DHS is an equal employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences.

DHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the quality and extent of your total accomplishments and experience. Your resume, ECQ and TQ narrative statements will be evaluated by a rating and ranking panel and highly qualified candidates may undergo an interview and a reference check. The DHS Executive Resources Board (ERB) will review results and make recommendations on final selections to the Appointing Authority. Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your Executive Core Qualifications must be certified by an OPM/QRB before appointment can occur.

Background checks and security clearance

Security clearance

Required Documents

1. Executive Resume

2. ECQ Narrative Statements

3. TQ Narrative Statements

4. Complete online Occupational Questionnaire

Applicants currently serving under a career Senior Executive Service (SES) appointment, eligible for reinstatement into SES, or have successfully completed a SES Candidate Development Program (CDP) approved by OPM must provide proof of qualifications (e.g. SF-50, OPM QRB Certificate, etc.)



How to Apply

To apply online:

1. Click the Apply Online button at the top right of the vacancy announcement to begin, by either creating an account or logging in to your existing USAJOBS account.

2. You will be prompted to create an account or log in to your existing Application Manager account to complete the occupational questionnaire and upload all your required documents. (USAJOBS portfolio documents will not be accepted, therefore applicants are required to upload each required document through Application Manager.)

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. (This will only be applicable to applicants who applied through USAJOBS.)

Agency contact information

Mae Horsey




Michelle Bryan

800 North Capitol St


Washington, DC


Next steps

Once your application is received, an evaluation of your qualifications will be conducted. Our evaluation will be based on the information you supply. The most highly qualified candidates will be referred to the hiring manager for further consideration. You should expect that we will verify performance, suitability, and security information and take that information into account in making employment offers. You will be notified of the outcome.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about or

Legal and regulatory guidance

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Company Profile
The Department of Homeland Security has a vital mission: to secure the nation from the many threats we face. This requires the dedication of more than 240,000 employees in jobs that range from aviation and border security to emergency response, from cybersecurity analyst to chemical facility inspector. Our duties are wide-ranging, but our goal is clear - keeping America safe.

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