THE SANITATION DISTRICTS OF LOS ANGELES COUNTY
invites applications for the position of:
Hourly- Information Technology Technician I, II, III
The Sanitation Districts are currently recruiting to fill an Hourly- Information Technology Technician I, II, III position in the Facilities Planning Department.
THE SANITATION DISTRICTS OF LOS ANGELES COUNTY:
The Sanitation Districts are a non-civil services public agency with over 1,700 employees. Our Joint Administration Office in Whittier is conveniently located near the 60/605-freeway interchange, 15 miles from downtown L.A. Benefit Information can be found on our website at ****or by clicking on the Position Title and then the Benefits tab.
FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER
To participate in the installation, maintenance, support, and technical operation of telecommunication and network operation center systems and related peripheral equipment.
Under the general supervision from a Supervising Information Technology Technician or an Information Technology Supervisor and the technical guidance from a Senior Information Technology Technician, the incumbent willadminister, maintain, and support the following systems: Private Branch Exchange (PBX),Unified communication manager servers, voicemail, uninterruptible power systems (UPS), badge security access, and network operation center monitoring; perform telephone units adds, moves, and changes; setup users' voicemail box; install, terminate, and test copper and fiber optic cables; report, coordinate, and escalate the repair of data and telecommunications lines with the service providers; integrate paging systems, call boxes, and other devices with the telecommunication systems; troubleshoot malfunctions to identify and resolve breakdowns and performance problems; maintain records of problems and resolutions using the Districts' service ticketing system; develop and maintain system documentation and procedures; instruct and train users in appropriate technology usage; participate in meetings with vendors regarding information technology products; respond to questions from users and provide on-site and remote user support; and perform related duties as required.
This job opportunity may be filled at any level. INFORMATION TECHNOLOGY TECHNICIAN I is the entry- level class in the series. Incumbents perform some of the more routine tasks. INFORMATION TECHNOLOGY TECHNICIAN II is the intermediate level class of the series. This class differs from the Information Technology Technician I class by the greater knowledge required involving the administration of telecommunication systems. INFORMATION TECHNOLOGY TECHNICIAN III is the journey level class of the series. Incumbents work throughout the organization performing the full range of information technology support requiring significant judgment, thorough knowledge, and progressively more responsible experience.
A valid California Class C driver license - AND -
for the INFORMATION TECHNOLOGY TECHNICIAN I
level applicants must possess two years of experience involved in operating, installing, monitoring, testing and maintaining computer network systems in the area of either peripheral equipment, computer software or telecommunication systems. Completion of 12 semester units in computer or a related information technology discipline may substitute for one year of the required experience. For the INFORMATION TECHNOLOGY TECHNICIAN II
level, applicants must possess one year of experience performing duties equivalent to an Information Technology Technician I; - OR -
Two years of related experience plus completion of 12 semester units in computer or a related information technology discipline. Completion of additional coursework above 12 semester units in computer or a related information technology discipline may substitute for the required experience on a year for year basis. For the INFORMATION TECHNOLOGY TECHNICIAN III
, one year of experience performing duties equivalent to an Information Technology Technician II.
Extensive experience administering Avaya Private Branch Exchange (PBX) and Cisco Unified Communications Manager (CallManager) systems, voicemail systems, Systimax structured cable infrastructure andfiber optics cables.
EXAMPLES OF ASSESSMENT CRITERIA
The competitive selection process may cover for ALL CLASSES
the knowledge of : A wide variety of computer, peripheral, and telecommunication systems; troubleshooting, maintenance and repair procedures for a wide variety of computer and telecommunication peripherals; electronic theory and principles; capabilities and operational procedures used in Information Technology. The ability to : Use, operate, detect and correct a wide range of problems with computer equipment and telecommunications systems with equipment, tools and software; minimize disruption and downtime when performing troubleshooting and repair tasks; read technical manuals; conduct training; monitor, install, operate and maintain equipment used in Information Technology.
Please apply online at ****within the application period. Resumes will not
be accepted in lieu of a completed LACSD Employment Application or online application. Email is the primary form of notification during the recruitment process. Please confirm your email address is included in our application, and add ****
to your contact list.
Applications and Supplemental Questionnaires will be reviewed and evaluated for relevant experience and education.
Candidates considered to have the best qualifications will be invited to the written exam.
Candidates must receive a qualifying score on each selection component to move forward in the selection process.
The selection process will consist of a written test weighted 40%; and an interview weighted 60%.
An eligibility list will be established based upon a combination of the qualified candidate's exam and interview score.
Prior to appointment, a thorough reference check will be conducted. The recommended candidate must undergo a job related pre-employment physical, which includes a drug and alcohol test. Candidates are also subject to a review of their DMV records for moving violations, chargeable accidents or more serious charges.
As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply.
REMOVE FROM BULLETIN BOARD: August 22, 2018
Closing Date/Time: 8/22/2018 11:59 PM Pacific
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About County Sanitation Districts of Los Angeles County
The Sanitation Districts protect public health and the environment through innovative and cost-effective wastewater and solid waste management, and in doing, so convert waste into resources such as recycled water, energy and recycled materials.
The Sanitation Districts function on a regional scale and consist of 24 independent special districts serving about 5.5 million people in Los Angeles County. The service area covers approximately 824 square miles and encompasses 78 cities and unincorporated territory within the county.
GETTING THE JOB DONE
The Sanitation Districts were created in 1923 when a significant number of cities were forming and it was clear that managing wastewater on a regional scale made sense. The Sanitation Districts' purpose was to construct, operate, and maintain facilities that collect, treat, recycle, and dispose of domestic and industrial wastewater. Individual districts operate and maintain the district-owned collection systems. Cities and unincorporated areas within a district are responsible for their smaller local collection systems.
Cities and unincorporated parts of the county are also responsible for the collection of solid waste. In the 1950s, it became apparent that solid waste management would benefit from a regional approach. At that time, the Sanitation Districts were given the responsibility to provide for the management of collected solid waste, including disposal and transfer operations, and materials and energy recovery.
To maximize efficiency and reduce costs, the 24 Sanitation Districts work cooperatively under a Joint Administration Agreement with one administrative staff headquartered near the City of Whittier. Each Sanitation District has a Board of Directors consisting of the mayor of each city and the Chair of the Board of Supervisors for unincorporated territory. Each Sanitation District pays its proportionate share of joint administrative costs