Advocate Health Care
LUTHERAN GENERAL HOSPITAL
Department / Unit:
0.00 - Registry - 0
Advocate Lutheran General Hospital is the leading health care provider in Chicago’s North and Northwest suburbs offering a Level I Trauma Center, access to national clinical trials and advanced medical technologies. As a nationally recognized academic and research hospital, patients have access to the most advanced treatment in the areas of cardiology, cancer, neurosciences, orthopedics and women’s health. Lutheran General Hospital is a member of Advocate Health Care, Illinois’ largest health care system and one of the nation’s Top 10 Health Care systems.
High School diploma or equivalent. Some College preferred
State of Illinois 20 hour Basic Security Officer Course (40 hour course for officers who are armed). New associates or transfers must have at time of hire.
Valid Illinois Driver's License
2 years of customer service experience Basic computer skills (Microsoft Office)
Strong writing and communication skills
Strong customer service skills
Ability to solve complex problems with minimal assistance to include basic investigative duties.
Possess a current Illinois FOID Card (if applicable)
Successful completion of MOAB training within 30 days of employment
Successful completion of Clinical Restraint Training within 30 days of employment
Complete the pressure points and control tactics and MOAB training annually (within 90 days of hire).
Certified in TASER Use within 90 days (where applicable)
Position is subject to work weekends and holidays. Must be able to work in all weather conditions. Ability to climb, walk, run and stand for long periods of time. Ability to perform very heavy lifting and/or help patients into and out of wheelchairs, cars, etc. Ability to defend self and/or others in case of physical confrontations.
If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.
Responsible for maintaining a secure environment at the front line of service to ensure that patients, associates, visitors and guests are served and protected. Also ensures that contents and assets of the site are secured and that potentially harmful, dangerous or unsafe situations or conditions are anticipated and addressed in a way that speaks to our mission, values and philosophy.
Responsible for assigned post/patrol and the accountabilities that are designated for that area or zone including working base/dispatch.
Responsible for providing security services in emergency or unusual situations.
Required to display high level of customer service at all times.
About Advocate Health Care
Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.
Advocate Health Care
Website : http://www.advocatehealth.com/
Advocate is named among the nation’s Top 5 large health systems based on quality by Truven Analytics and is the largest health system in Illinois. Our faith based, not- for-profit health system is based in Downers Grove, Illinois.