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Job Details

Program Analyst Case Manager

Company name
U.S Department of the Navy, Commander, Navy Installations

Salary
$55,000.00 to $81,000.00

Location
Great Lakes, IL

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Open & closing dates

02/13/2018

to

02/20/2018

Salary

$55,000 to $81,000 per year

Pay scale & grade

NF 04

Work schedule

Full-Time - Full Time; BENEFIT ELIGIBLE

Appointment type

Permanent

Location

1 vacancy in the following location:

Great Lakes, IL

1 vacancy

Relocation expenses reimbursed

Yes

Relocation expenses negotiable

This job is open to

The public

U.S. citizens, nationals or those who owe allegiance to the U.S., and excepted service employees.

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Announcement number

VA-18-12340

Control number

491260300

Duties

Duties

Summary

FFSC recognizes being in the military presents unique challenges and opportunities for service members and their families. Our programs promote self-reliance and family resilience for active duty, activated reservists, retirees, and family members.

Learn more about this agency

Responsibilities

A. Case Management 90%

•Provides bedside support to Navy and Coast Guard recovering service members (RSM) and their families through minimizing delays and gaps in treatment or services. Obtains permission from RSMs to gather and exchange necessary information about the RSMs, family members, and caregivers in accordance with Privacy Act and Health Insurance Portability and Accountability Act (HIPAA) regulations.

•Conducts initial assessment of service member and family to identify any non-medical issues.

•Works alongside agencies and service providers to facilitate case coordination and information sharing. Helps patient and family make informed decisions.

•Coordinates with member Parent Command and Casualty Assistance Calls Officers to arrange invitational travel orders for family members, assisting with travel claims.

•Consults and collaborates with multidisciplinary teams during initial treatment phase and continuing throughout the continuum of care.

•Ensures that the RSMs, family, and caregivers have access to all medical and non-medical services including rehabilitation, education, employment-related programs, and disability benefits.

•Initiates referrals to Department of Defense (DoD)/Federal, State, and local Governments and non-governmental organizations, intervening when necessary to ensure delivery of services.

•Assists with Navy personnel specific issues such as orders, pay, housing, fitness reports/evaluations, awards and promotions, etc.

•Provides information and referral services on all transitional and survivor assistance programs including VA benefits and entitlements, Social Security Administration (SSA) benefits and entitlements, Department of Labor (DOL) employment assistance, educational assistance, housing, relocation assistance, and coordination of family travel.

•Ensures seamless transition of Sailor and family from military treatment facility (MTF) to VA or civilian healthcare systems, providing support and assistance in anticipation of challenges.

•Provides information and referrals as necessary for the Sailor to make informed decisions regarding continuation on active duty. Documents uniformed member and family member information in program’s electronic database of record and prepares required reports.

•Responds to inquiries and provides information, guidance and assistance with information release approval from the Chain of Command.

•Submits all required documentation on assigned cases via the program’s system of record. Provides reports and updates on cases are required.

B. Program Support 10%

•Provides program briefs and participates in public awareness efforts to educate the fleet on NWW.

Travel Required

25% or less - Bedside travel is required

Supervisory status

No

Who May Apply

This job is open to…

United States Citizens

Questions? This job is open to 1 group.

Job family (Series)

0343 Management And Program Analysis

Similar jobs

Analysts, Program

Program Analysts

Requirements

Requirements

Conditions of Employment

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

You must be a US Citizen.

Males must be registered or exempt from Selective Service. http://www.sss.gov

Selectee must be determined suitable for federal employment.

Selectee may be required to successfully complete a probationary period.

Selectee is required to participate in the direct deposit pay program.

A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

Qualifications

Specialized experience must demonstrate the following:

•Knowledge and understanding of requirements and operations of DoD or Department of Navy (DON) Wounded Warrior initiatives, implementing congressionally and DoD mandated warrior and family/caregiver requirements.

•Knowledge of Federal and agency regulations; knowledge of the specific organization's programs and missions, as well as knowledge of pertinent laws, regulations, and policies related to program/operations area to consider their impact on programs.

•Knowledge of and skill in qualitative and quantitative methods for the assessment and improvement of program effectiveness and the improvement of complex management processes and systems, which have impact on Navy or NWW-SH goals and objectives.

•Ability to manage several major projects concurrently, each of which require multiple tasks across many different levels of the Navy (e.g.., local commands, regions, and headquarters) and other government agencies.

•Ability to clearly and concisely prepare, present, discuss and defend issues, findings and recommendations.

•Ability to work effectively on a team.

•Ability to work in a stressful environment on time sensitive issues.

The incumbent must hold and maintain access to all relevant Wounded Warrior systems and enrollee database to perform required duties.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

SPECIAL REQUIREMENTS:

Position requires occasional travel

Relocation Expenses will be paid

Education

Additional information

We utilize E-Verify to confirm selectee’s eligibility to work in the United States.

Salary is dependent on experience and/or education.

For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to nsapplications@

nhr-ma.com

to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire

Background checks and security clearance

Security clearance

Q - Nonsensitive

Required Documents

Required Documents

USAJobs Resume

Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.

If claiming Veteran’s Preference, a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, proof of service, SF-15, etc). is required.

If claiming Military Spouse Preference, a copy of sponsor's orders is required for NF-03 and below or equivalent.

If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.

If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Benefits

Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).

Stability of Federal Civilian Service

People with passion for doing work that matters

Quality of Work Life Balance

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.

Please see the REQUIRED DOCUMENTS section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position.

Technical Support

Check the status of the application system and maintenance schedule here: status.fhrnavigator.com

If you experience technical difficulties applying online, report it here: support@econsys.com

. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.

Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.

Agency contact information

Commander, Navy Region Mid-Atlantic

Phone

847-688-2110

Fax

847-688-5709

Email

Address

Commander, Navy Installations Command

530B Farragut Avenue

FFR Bldg. 27

Great Lakes, IL

US

Learn more about this agency

Next steps

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

federalgovernmentjobs.us

Company info

U.S Department of the Navy, Commander, Navy Installations
Website : http://www.cnic.navy.mil/

Company Profile
CNIC's mission is to enable the Navy's Operating Concept through Enterprise alignment of all shore installation support to the Fleet, Fighter and Family.

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