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Job Details

Program Support Assistant Oa

Company name
US Department Of The Interior Bureau of Indian Affairs

$41,505.00 to $73,105.00

Albuquerque, NM

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Open & closing dates

Opening and closing dates





$41,505 to $73,105 per year

Pay scale & grade

GS 7 - 9

Work schedule


Appointment type



1 vacancy in the following locations:

District of Columbia, DC

District of Columbia, DC

Albuquerque, NM

Albuquerque, NM

Relocation expenses reimbursed


Travel and relocation expenses will be authorized in accordance with the Federal Travel Regulations, with the exception of real estate expenses under the contractor-provided home sale contract.

This job is open to

Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a surplus or displaced employee.

Federal employees - Competitive service

Current or former competitive service federal employees.

Federal employees - Excepted service

Current excepted service federal employees.

Native Americans

Native Americans or Alaskan Natives with a tribal affiliation.


Clarification from the agency

Indian Preference Eligibles/Current Status or Former Career Status Federal Employees with Reinstatement Eligibility/VEOA Eligibles

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Announcement number


Control number





This position is part of the School Operations, Bureau of Indian Education. As a Program Support Assistant (OA) you will be responsible for assisting the Deputy Bureau Director, School Operations Division and the staff to plan, program and follow-through to completion a variety of program and administrative support responsibilities necessary for proper management and control for the School Operations Division.

INDIAN PREFERENCE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC, Section 472). Verification Form BIA-4432 must be submitted with the application if claiming Indian Preference. Indian preference eligibles that are not currently employed in the Federal service may be appointed under the Excepted Service Appointment Authority Schedule A, 213.3112(A)(7).

Learn more about this agency


As a Program Support Assistant (OA) GS-0303-7/8/9, your typical work assignments may include the following under supervision:

Perform management and program support work, such as planning, research, analysis, correspondence control, communication, and or liaison.

Provide expertise for procurement of goods, supplies, and services.

Perform work involving collection, compilation, and/or tracking of data and statistical information in support of the School Operations Division.

Perform administrative work, which includes management of the schedule or day-to-day plans for the School Operations Dvision.

Manage and/or prepare responses to correspondence for the School Operations Division.

Act as liaison or handle communication with persons and/or groups within and outside of the Office.

Assist with preparations for fiscal year operating budget.

Plan and/or accomplish special projects.

Coordinate efforts of clerical staff within the region in obtaining data from the field.

Perform office automation duties using such software applications as electronic mail, desktop publishing, calendar, spreadsheet, database, and/or graphics.

Travel Required

Occasional travel - Work requires travel away from the duty station on field assignments. Travel involves transit via airplane and motor vehicle

Supervisory status


Promotion Potential


Job family (Series)

0303 Miscellaneous Clerk And Assistant

Similar jobs

Assistants, Office

Office Assistants



Conditions of Employment








Applicants must meet the qualification requirements contained in the OPM Standards

. For this position, they are listed below.

SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

For GS-07: one year of experience equivalent to the GS-06 in the federal service performing duties such as: answered phone calls; processed incoming or outgoing mail; used word processing software to create and/or edit standard letters, memoranda, and reports; entered data as provided into a database and printed pre-defined database management reports; used a spreadsheet to keep track of office operating expenses or time and leave records; processed and maintained records; keeping a calendar and informing others of deadlines and other important dates.

For GS-08: one year of experience equivalent to the GS-07 in the federal service performing duties such as: technical work to support the operation of programs such as prepared required supporting documentation for expenditures such as employee travel, training, and office equipment and supplies; maintained a monthly operating budget account on salary and administrative expenses; gathered information from a variety of source documents for review and comparison; assisted in correspondence control; prepared travel arrangements, authorizations and vouchers and maintained time and attendance reports; Finalized documents using software applications such as electronic mail, desktop publishing, calendar, spreadsheet, database and graphics.

For GS-09: one year of experience equivalent to the GS-08 in the federal service performing duties such as: technical work to support the operation of programs such as prepared purchase documents; consolidated annual funding estimates into a complete budget request; organized estimates by appropriation, object class, and line item; prepared required supporting documentation for expenditures such as employee travel, training, and office equipment and supplies; gathered and organized information for inquiries; resolved problems referred by others; interpreted reports/data to determine work to be done, the scope of the project, and deadlines for its completion; provided correspondence control and coordinated information and responses with staff; maintained office records, served as a liaison between agencies to resolve issues related to advisory/technical services of administrative support functions. Prepared documents using word processing software to create, format, modify and print documents electronically.

Only experience and education obtained by the closing date of this announcement will be considered.

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).


Additional information

CTAP/ICTAP: Department of the Interior (DOI) Career Transition Assistance Plan ( CTAP

) procedures apply in filling this vacancy. 5 CFR 330, Career Transition Assistance for Surplus and Displaced Federal Employees requires the following order of selection for this position:

a) At Bureau option, personnel actions listed in 5 CFR 330.606(b);

b) Any well-qualified SSP candidate who applies within the local commuting area (Surplus and displaced employees will be given equal consideration);

c) At Bureau option, personnel actions not subject to RPL;

d) Qualified RPL candidates in the local commuting area;

e) At Bureau discretion, any other former displaced well-qualified DOI employee, e.g. a well-qualified RPL candidate who applies from outside the local commuting area;

f) Well-qualified ICTAP

applicants in the local commuting area;

g) Other outside applicants (other agencies, nonstatus, etc.);

h) To be considered well-qualified, a CTAP/ICTAP applicant must meet the basic qualification requirements with a minimum score of 85 on the Assessment Questionnaire.

If you are a veteran with preference eligibility

and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (Member Copy 4) or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, Application for 10-Point Veterans' Preference plus the proof required by that form.

Males born after 12-31-59 must be registered or exempt from Selective Service

The Bureau of Indian Education has determined that the duties of this position are suitable scheduled, situational and for emergency telework.

STATUS CANDIDATES: Consideration will be given to Non-Indian applicants (Status or Reinstatement eligibles) in the absence of a qualified Indian Preference eligible. Applicants not entitled to Indian or Veteran's Preference must be Federal civilian employees with competitive status or former Federal civilian employees with reinstatement eligibility and must submit latest Notification of Personnel Action, SF-50B, as proof.

VETERANS EMPLOYMENT OPPORTUNITIES ACT (VEOA): Preference eligibles may apply for permanent positions (career or career-conditional appointments) under merit promotion procedures for VEOA appointments; however, veteran's preference is not a factor in these appointments. To be eligible for a VEOA appointment, a veteran must be a preference eligible OR veteran separated after 3 or more years of continuous active service performed under honorable conditions. Applicants must submit a copy of their DD-214 (Member Copy 4) for verification of eligibility. For more information about this program and to determine whether you are eligible, click here.

FORMER FEDERAL EMPLOYEES: Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. The majority of individuals, who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Administrative & Program Support

Clerical and Office Automation Support

Customer Service

Manage and Organize Information

Background checks and security clearance

Security clearance

Q - Nonsensitive

Required Documents

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Yourresume (include the following): Work Experience: Position title

Dates of employment (include month/year)

Hours worked per week


Current supervisor's name and telephone number

Duties (Please be specific and include any accomplishments)


References (include complete name and telephone number) Employer - must be with the past 5 years

Personal - three (3)

2. Other supporting documents: Form BIA 4432, Verification of Indian Preference for Employment (required for claiming Indian Preference). The form must be completed by the appropriate official with the federally-recognized tribe where the applicant is enrolled as a member. No other form will be accepted.

Cover Letter, optional

College transcript(s), if the position has an education requirement

Most recent SF-50, Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)

DD-214 (member copy 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities

Noncompetitive appointment authority documentation, if applicable

Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

NOTE: Persons submitting incomplete applications will be given credit only for the information they provide. The applicant is responsible for submitting all required documentation in support of their application in order to receive full credit for their Indian preference, veteran preference, experience, training, and/or education. ADDITIONAL INFORMATION WILL NOT BE SOLICITED FROM THIS OFFICE.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (

), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:

If you are unable to apply online, require reasonable accommodation in the application process, or an applicant with a disability, view the following link for information regarding an Alternate Application

Agency contact information

Jennifer Ross Jennifer Ross


(505) 563-5450



School Operations

1011 Indian School Road

Albuquerque, NM


Learn more about this agency

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified by email of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

Company info

US Department Of The Interior Bureau of Indian Affairs
Website :

Company Profile

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