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Job Details

Registered Nurse rn Quality Consultant Qm

Company name
U.S. Department of Veterans Affairs - Agency Wide

$78,826.00 to $137,865.00

Mather, CA

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Open & closing dates





$78,826 to $137,865 per year

Pay scale & grade

VN 3

Work schedule


Appointment type



1 vacancy in the following location:

Mather AFB, CA

Relocation expenses reimbursed


This job is open to

The public

U.S. citizens, nationals or those who owe allegiance to the U.S., and excepted service employees.

Federal employees

Current or former competitive service employees, including:

Merit promotion

Career Transition (CTAP, ICTAP, RPL)



Announcement number


Control number





OUR MISSION: To fulfill President Lincoln's promise - To care for him who shall have borne the battle and for his widow, and his orphan - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

VA Northern California Health Care System (VANCHCS) is an integrated health care delivery system, offering a comprehensive array of medical, surgical, rehabilitative, mental health and extended care to veterans in Northern California.

Job Summary:

The RN will be responsible for the ongoing development and maintenance of a continuous readiness program which ensures facility accreditation and compliance with external accrediting standards and internal performance expectations as delineated in VHA guidelines and directives. The RN will promote a culture of continuous readiness within an enterprise risk management framework, driving improvement and developing processes which support safe and efficient patient care delivery. Achievement of these responsibilities will require strong skills in: the leading of both large and small interdisciplinary groups seeking systems improvement outcomes; teaching; writing; chart review; data extraction, evaluation and trending; electronic data reporting, including development of spreadsheets, tables and graphs; project management skill; presentation development; priority-setting and critical thinking skills.The RN will have knowledge of evaluation techniques and their application to the VANCHCS setting, including a general knowledge of processes utilized in: problem identification, prioritization, analysis, leading change, displaying data to facilitate the understanding of potential/actual issues, translating data into information, research, data mining, and program evaluation.The RN will coordinate special projects within Quality Management Service which promote continuous readiness of the organization and its staff, such as systems tracers and accreditation preparation and survey support.The RN will serve as accreditation liaison between the Department of Veterans Affairs and VA Northern California Health Care System.The RN will be assigned special projects and/or special reviews to meet the overall quality management needs of the Quality Management Service.Organizationally, the RN functions under the supervision of the Director of Accreditation, Risk Management, and Patient Safety under Quality Management Service.

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1. Uses clinical knowledge to evaluate the quality and effectiveness of clinical performance within the facility, using data collected by internal and external monitoring processes. Relays this information to clinical leadership and senior leaders.

2. Uses clinical knowledge to provide day-to-day evaluation of situations which might not meet accreditation and VHA standards, implementing strategies to develop performance improvement plans. Promotes sustainability of said plans.

3. Uses clinical knowledge to complete individual quality reviews and/or case assessments to determine which improvement efforts are necessary to improve care delivery. Implements relevant improvement strategies, which may include, but are not limited to, one-on-one teaching, group educational sessions, and process redesign, and /or review.

4. Possesses a thorough working knowledge of the directives, policies, and performance standards of the Veterans Health Administration (VHA) arm of the Department of Veterans Affairs.

5. Possesses a thorough working knowledge of The Joint Commission and other oversight agency standards, such as the Commission on Accreditation of Rehabilitation Facilities (CARF), Long Term Care Institute (LTCI), the Office of the VA Inspector General and its Combined Assessment Program (OIG-CAP), and a host of other accrediting agencies as they relate to the enterprise risk-management framework.

6. Utilizes knowledge of medical terminology, anatomy, physiology, medical and nursing diagnoses, reading and interpreting orders, lab values, progress notes, medications, and treatment plans, to be able to determine and discuss the appropriateness of health care provided by various health care professionals at VANCHCS.

7. Responsible for translating theories, strategies, and national policies into action within the complex interrelationships that exist related to continuous readiness.

8. Leads, directs, and assists healthcare system staff in the preparation and successful completion of external accreditation surveys.

9. Sits on various health care system committees as mandated by VHA and/or local policy.

Chairs committees or ad hoc groups aimed at accreditation preparation, continuous readiness, and/or meeting facility performance standards.

10. Works with staff throughout the healthcare system to develop corrective action plans which address deficiencies in practice and opportunities for improvement.

11. Serves as accreditation liaison with The Joint Commission, Office of Inspector General (OIG), Long Term Care Institute (LTCI), the Commission on Accreditation of Rehabilitation Facilities (CARF), and a host of other accrediting agencies as assigned.

12. Completes other assignments as delegated by the Chief of Quality Management and/or Director of Accreditation, Risk Management, and Patient Safety or the Medical Center Director.


1. Provides accurate and timely continuous readiness tracking reports and action plans to the Chief of Quality Management and/or Director of Accreditation, Risk Management, and Patient Safety under the Quality Management Service, the Medical Center Director, the Senior Leadership team, facility service chiefs, and VISN 21 Quality Management staff as appropriate.

2. Responsible for maintaining clear communication between the facility and national work groups, participating in national conference calls and communicating relevant opportunities for improvement and lessons learned, including issues which have potential impact beyond the local level.

3. Plays a critical support role in developing and coordinating internal review systems to assure that both clinical and administrative activities are in compliance with agency accrediting and regulatory requirements.

4. Assists the Chief of Quality Management and Director of Accreditation, Risk Management, and Patient Safety, Quality Management Service, the Medical Center Director, and Senior Leadership in the development or improvement of policies that will ultimately determine whether we meet external and internal performance standards.

5. Analyzes data, identifies trends and concerns. Prepares analyzed data and makes recommendations for improvement. Leads ad hoc groups to drive such improvement.

Work Schedule: Monday- Friday with the possibility of a compressed schedule between the hours of 7:00-5:30.

Working at least nine days per pay period

Financial Disclosure Report: Not Required

Travel Required

50% or less - to visit other Clinical Sites in VANCHCS

Supervisory status


Promotion Potential


Who May Apply

This job is open to…

US Citizens and Status Candidates

Questions? This job is open to 2 groups.

Job family (Series)

0610 Nurse

Similar jobs

Clinical Nurse Specialists

Specialists, Clinical Nurse



Conditions of Employment

You must be a U.S. Citizen to apply for this job

Designated and/or random drug testing required

Selective Service Registration is required for males born after 12/31/1959

You may be required to serve a probationary period

Subject to a background/security investigation

Must be proficient in written and spoken English

Physical Requirements: Use and function of all normal motor and sensory anatomy for provision of patient care, reading, writing, listening, observing/seeing, heavy lifting, bending, pulling, pushing, stooping, squatting, walking, standing, use of fine motor muscles; visual and auditory acuity; emotional intelligence to respond to stressful and/or emergent situations and crises appropriately and calmly; self-care skills to maintain physical, psychological, and emotional health. Examples include: heavy lifting of 45 pounds and over, heavy carrying of 45 pounds and over, straight pulling, pushing, reaching above shoulder, use of fingers, both hands required, walking, standing, kneeling, repeated bending, ability for rapid mental and muscular coordination simultaneously, near vision correctable at 13 to 16 to Jaeger 1-4, far vision correctable in one eye to 20/20 and to 20/40 in the other.

Selected applicants will be required to complete an online onboarding process.


Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing ( ACEN

) or The Commission on Collegiate Nursing Education ( CCNE

). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing.

Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.

Preferred Experience:

1. 5 years of experience as a Registered Nurse

2. Master's degree in nursing or related field

3. Certification as a Clinical Nurse Specialist or a Clinical Nurse Leader

4. Certified Professional in Healthcare Quality (CPHQ)

5. Certified Joint Commission Professional (CJCP)

6. Experience with the Commission on Accreditation of Rehabilitation Facilities (CARF) standards

7. Prior experience in Quality Management or Systems Redesign

8. Extensive experience with accreditation and/or regulatory compliance

9. Certification in lean management (green belt or black belt training)

10. Prior experience in teaching (as a faculty member at a college or university)

11. Strong writing and communication skills

Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade: Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.

Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.

Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.

Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.

Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree.

Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office.


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:

. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Annual leave shall accrue for full-time Nurses, and Nurse Anesthetists at the rate of 8 hours for each full biweekly pay period.

This job opportunity announcement may be used to fill additional vacancies.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

United States Citizenship Required; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets

site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online view the following link for information regarding an Alternate Application

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

NOTE: Candidate's education and length of nursing practice (experience) will be considered by a Nurse Professional Standards Board in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.

Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. The criteria are as follows:

Practice: practice, ethics and resource utilization;

Professional Development: performance, education/career development;

Collaboration; collaboration, collegiality;

Scientific Inquiry: quality of care, research

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Background checks and security clearance

Security clearance


Required Documents

Required Documents

To apply for this position, you must provide a complete Application Package which includes:


RN application VA Form 10-2850a

VA Form 10-2850a - Application for Nurses and Nurse Anesthetists can be found at:

. Required at time of application.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist

to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, etc.

Cover Letter


Executive Core Qualifications (ECQs)







If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Benefits for federal employees

Healthcare insurance

Pay and leave

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/29/2018 to receive consideration.

To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account,

, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Agency contact information

suzanne gray


(916) 843-2753



VA Northern California Health Care System

10535 Hospital Way

Mather, CA


Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

Company info

U.S. Department of Veterans Affairs - Agency Wide
Website :

Company Profile
The Veterans Health Administration is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million* Veterans each year.

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