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Job Details

Technology Manager I - II

Company name
Federal Reserve Bank of Kansas City

Kansas City, MO

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Technology Manager I - II','254375','Federal Reserve Bank of Kansas City','MO-Kansas City','','Full-time','Regular','Exempt','Exempt','Experienced','','','Yes, 15 % of the Time','Day Job','','','Tier II - Credit Check High','Tier II - Credit Check High','','','','!*! 

Remote Workers not considered.

Job Summary:

This position represents the mid-level manager position responsible for a combination of managerial, strategic and technical tasks. With limited oversight, uses technical knowledge to lead technology functions in accordance with the Bank's strategic plan and objectives. Identifies, initiates, and influences technological and operational changes, and achieves performance and productivity targets.  Supports technology and non-technology District and System initiatives. This manager will provide technical, customer, and staff leadership at the Division/District, Treasury and System level. Responsible for strategic goals, services and/or projects having varying complexity, priority and sensitivity and assists with defining the future direction of the organization. This position will be responsible for leading development teams working with data integration, data warehousing, and transactional processing.

Key Activities:

     • Oversees the establishment and execution of department goals and objectives to support achievement of the Bank’s strategic plan. Identifies, develops, and implements appropriate information technology infrastructure in support of District and System initiatives. Develops tactical plan and ensures all department responsibilities including goals and objectives, budget targets, and performance metrics are met. Ensures staff understand, and remain focused on, goals and objectives.    • Prioritizes workflow of staff to ensure efficient utilization of resources and completion of work, develops standards and policies, and reviews written reports, papers, and correspondence for accuracy, consistency, style, and clarity.    • Leads project work of varying complexity and priority. Actively participates in, or leads, workgroups and meetings at the department, Bank, or System level.    • Interacts with department and Bank management throughout the System to resolve escalated issues and/or provide recommendations related to business, technical, budgetary concerns. Demonstrates support for, and ensures compliance with, Bank and System policies and procedures. Identifies risks in the activities of the department and leads technical and operational improvements to minimize risks.    • Conducts and may lead workforce planning for the department. Recognizes the full potential of employees and provides them with needed resources, experiences, and other support. Effectively delegates assignments to provide reasonable challenge and developmental opportunities for supervisors and staff to strengthen depth and breadth of knowledge. Facilitates delegated assignments by defining parameters, balancing business priorities with individual workloads, and removing barriers.   • Attracts, motivates, and retains strong performers. Reviews resumes, conducts interviews, and selects hires based on evaluation of candidate fit. Provides timely and effective coaching and feedback on staff performance and development issues. Recommends salary increases, promotions, variable pay awards, and disciplinary actions including terminations of employment. Approves personnel actions such as transfers and progressive counseling. Promptly takes action with, and guides supervisors in, identifying and addressing staff performance issues through progressive counseling.    • Identifies and understands broad, complex issues at the Bank or System level and determines their impact. Confronts problems decisively, taking timely and  appropriate actions. Involves others in decisions when appropriate to take advantage of their talents and skills. Makes sound and difficult decisions that benefit the Bank even when in conflict with own views.    • Seeks and supports new ideas or innovative approaches to department work processes, while considering the Bank’s existing culture. Questions assumptions and conventional thinking and practice to continuously improve processes. Encourages and rewards creativity and diversity of thought. Recognizes when cultural shifts are necessary to achieve higher standards of performance and makes recommendations to supervising officer.    • Celebrates successes and acts to positively influence the Bank’s culture. Fosters and supports a positive work environment. Addresses interpersonal conflicts and supports others in addressing issues.    • Represents the Bank’s official position to outside parties including member bank’s management and Board of Directors, other Reserve Banks, vendors, contractors, consultants, other industry professionals, and/or the public.      • Stays abreast of latest IT technologies, applications, and industry standards by reviewing periodicals, attending seminars, and maintaining contact with local  vendors.     • Performs other duties as assigned.     • Works under limited supervision and is proactive with assignments.     • Regularly exercises independent judgment and competence to achieve      results and resolve issues based on professional methods, training, business principles, and/or experience.     • Provides guidance and opportunities to some more experienced staff on how to perform tasks and enhance their career development.     • Serves as a resource for staff through coaching and mentoring, and may participate in leadership development.     • Delegates tasks, provides work direction, serves as a knowledge resource, and reviews work results. Sets a strong example for other managers and staff.     • Direct responsibility for some more experienced professional staff. Sets direction, provides feedback, and assesses performance of direct reports. Recommends personnel actions to higher levels of management. Emphasis is on maintaining a work environment consistent with organizational values and accomplishing goals through work of others.

    • Typically responsible for 1) directly managing employees engaged in work of a moderately complex technical nature, and/or 2) managing a technical function with an expanded scope of responsibility. Decisions are guided by standards, policies, procedures, and business plans as well as cross area resource availability and functional objectives. Expanded responsibility for heavily influencing the establishment of department level and technical strategy and objectives. Provides guidance to staff and receives some direction from senior managers or supervising officer. Demonstrates competence in independently handling occasional complex issues.

    • Impact of decision making includes exposure to financial or reputational risk.



   • Bachelor’s degree from an accredited college or university in field related to department functions or equivalent combination of education and experience.    • Typically requires seven or more years of work experience within related information technology field, which includes either four years of relevant technical leadership experience at the Bank or relevant leadership experience in another organization, or an equivalent combination.    • Good knowledge of budget and accounting principles and systems; knowledge of the Federal Reserve’s PACS accounting processes desired.    • Strong computer skills in programs including, but not limited to, Word, Excel, PowerPoint, Internet and e-mail programs, and other automated Bank applications.    • Strong problem solving and analytical skills.    • Accomplished project management skills, to include organization, planning, and execution.    • Broad knowledge of department, Bank, and/or System operations, regulations, and policies; currency with broad technological direction and industry best practices for IT organizations.    • Strong strategic vision and focus.    • Strong written and verbal communication skills, including the ability to communicate in an articulate manner to a wide range of audiences and in a wide range of circumstances.    • Strong customer service and interpersonal skills, including the ability to work effectively in a team environment; motivate and work through others to accomplish tasks; and deal honestly and directly with others.    • Demonstrable knowledge, experience and expertise in key technology disciplines used within the Federal Reserve System.


United States citizenship is required for this position.

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The Federal Reserve Bank of Kansas City is an equal opportunity employer.  As such, the Bank recruits, hires, trains, and promotes individuals without regard to race, color, religion, sex, national origin, age, disability and/or sexual orientation.


 ','Technology Manager I - II

Company info

Federal Reserve Bank of Kansas City
Website :

Company Profile
The Federal Reserve was established by Congress and signed by President Woodrow Wilson in 1913. It was preceded by financial panics, bank failures and business bankruptcies that severely disrupted the economy. There were two prior attempts at establishing central banks.

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