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Job Details

Supervisory Human Capital Consultant Employee and Labor Relations

Company name
Corporation for National and Community Service

$112,021.00 to $127,000.00

Washington, DC

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Open & closing dates

Opening and closing dates





$112,021 to $127,000 per year

Pay scale & grade

NY 4

Work schedule


Appointment type



1 vacancy in the following location:

Washington DC, DC

Washington DC, DC

1 vacancy

Relocation expenses reimbursed


This job is open to

Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a surplus or displaced employee.

Family of overseas employees

Family members of a federal employee or uniformed service member who is, or was, working overseas.

Federal employees - Competitive service

Current or former competitive service federal employees.

Federal employees - Excepted service

Current excepted service federal employees.

Individuals with disabilities

Land & base management

Certain current or former term or temporary federal employees of a land or base management agency.

Military spouses

National Guard & Reserves

Current members, those who want to join, or transitioning military members.

Native Americans

Native Americans or Alaskan Natives with a tribal affiliation.

Peace Corps & AmeriCorps Vista

Recent graduates

Individuals who have graduated from an accredited educational institute or certificate program within the last 2 years or 6 years for Veterans.


Current students enrolled in accredited educational institutions from high school to graduate level. Includes internships, pathways and other student programs.

The public

U.S. citizens, nationals or those who owe allegiance to the U.S.


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Announcement number


Control number





The Supervisory Human Capital Consultant (Employee & Labor Relations) leads a team of Human Capital Specialists performing duties related to employee and labor relations, performance management, and leave and hours of duty policies and programs. The incumbent promotes positive and productive workforce relations by implementing a family-friendly work environment and a performance management system which promote accountability and excellence.


Established in 1993, the Corporation for National and Community Service (CNCS) is a federal agency that engages millions of Americans in service through its core programs -- Senior Corps, and AmeriCorps -- and the national volunteer efforts through

As the nation's largest grantmaker for service and volunteering, CNCS plays a critical role in strengthening America's nonprofit sector and addressing our nation's challenges through service.

CNCS harnesses America's most powerful resource - the energy and talents of our citizens - to solve problems. We believe that everyone can make a difference and that all of us should try. From grade school through retirement, CNCS empowers Americans and fosters a lifetime of service.

Employer of National Service

As an Employer of National Service, CNCS is committed to providing job opportunities to national service participants. Accordingly, qualified AmeriCorps members (current and former), returned Peace Corps volunteers and other national service participants are encouraged to apply to our positions.

Learn more about this agency


Recommends and develops policies and strategies which ensure that CNCS employee and labor relations, performance management, and leave programs are consistent with law and regulation.

Continuously seeks opportunities for program improvement and ensures that the programs effectively focus on the needs of their customers, including managers, supervisors, employees, and applicants.

Serves as an advisor and consultant to CNCS managers and supervisors on performance management, work plan development, employee and labor relations, and other quality of work life matters.

High level oversight of the Personnel Security Program at the agency to ensure that all employees, contractors and volunteers meet appropriate federal security requirements.

Develops and maintains positive relationships with employees and their union representatives.

Oversees the employee relations program as a senior technical advisor to Office of Human Capital (OHC) staff. Also advises employees of their rights and benefits; and assists supervisors in carrying out their responsibilities for disciplinary and adverse actions and in responding to employee complaints, grievances and appeals. Seeks to resolve employee relations issues in a proactive manner which forwards the CNCS commitment to a diverse, high performing workforce.

Establishes an effective working relationship with the Office of General Counsel and the primary liaison of the Equal Employment Opportunity Program to ensure that actions meet legal requirements, to coordinate third party appeals and to participate in resolution/settlement of complaints, grievances and appeals.

Develops and conducts training for managers and employees on all aspects of workforce relations.

Reviews all employee relations work products and documents to ensure accuracy, quality and conformance with regulations, case law, policies and precedents.

Works with other OHC components on organizational assessments, restructuring, directed reassignments, policy development, procedures and other projects to ensure that employee and labor relations concerns are integrated.

Other duties as assigned.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


Job family (Series)

0201 Human Resources Management

Similar jobs

Coordinators, Staffing

Staffing Coordinators



Conditions of Employment

You must be a United States Citizen

A 2-year probationary period is required for new Federal employees

Merit Promotion applicants must submit a SF-50 to verify Status and grade

Must be telework ready

If you are selected for this position, you will be required to satisfactorily complete a background investigation

A 2-year supervisory probationary period is required for new Federal supervisors


Applicants must have one year of specialized experience comparable in scope and responsibility to at least the upper range of the NY-03 pay band, which would be at or equivalent to, the GS-13 level in the Federal Service. Specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience includes directly related experience providing comprehensive employee and labor relations advisory services and technical guidance for an agency wide program. Experience includes interpreting employee and labor relations procedures, practices, policies, and guidelines and applying it to new or highly controversial situations; serving as an advisor to managers regarding complex employee and labor relations issues, including grievances, unfair labor practices, misconduct investigations, adverse actions/appeals; serving as agency representative in arbitrations and other third-party hearings; and overseeing an agency wide performance management program establishing performance expectations and accountability.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.

Such experience must be clearly documented in the applicant's resume.


This job does not have an education qualification requirement.

Additional information

If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Veteran's Preference: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in Required Documents.

Special Employment Consideration: Persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the Armed Forces, VISTA volunteers, some Peace Corps employees and returning Peace Corps volunteers are examples of individuals who are potentially eligible for noncompetitive appointment. If you are eligible and would like to be considered for one of these noncompetitive appointments, applicable documentation that supports your eligibility must be submitted with your application package.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:

Managing Human Resources

Technical Competence


Important Note: Your resume must support your answers to the job specific questions. High self-assessment on the Occupational Questionnaire that is not supported by the information in your resume or supporting documents can/will result in elimination from further consideration. If you do not answer all of the job specific questions you will not be considered. Incomplete applications (resume and required supporting documents) will be considered ineligible.

Qualified applicants will be placed in one of the following three categories:

1 - Qualified Category - Meets the minimum qualification requirements as described in the Qualifications section of this announcement.

2 - Well Qualified Category - Meets the minimum qualification requirements and demonstrates proficiency based on the answers to the job specific questions.

3 - Best Qualified Category - Meets the minimum qualification requirements and demonstrates high level proficiency based on the answers to the job specific questions.

NOTE: Status candidates will be considered under the provisions of the Corporation's Human Resources system which allows for:

1) Non-competitive referral of lateral candidates; and

2) The separation of status and non-status applicants for referral purposes.

Status candidates will be referred on one selection list only, i.e., either merit promotion or non-competitive. Nonstatus candidates who are eligible for Noncompetitive referral, e.g. Peace Corps, VRA, etc., will be referred under Noncompetitive procedures only. For Noncompetitive categories, See Special Employment Consideration below under Other Information.

Background checks and security clearance

Security clearance

Public Trust - Background Investigation

Required Documents

Required Documents

Resume showing relevant experience (cover letter optional);

Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point preference; DD-214 if claiming 5-point preference), if applicable;

For Merit Promotion Eligibility: SF-50, Notification of Personnel Action (must indicate tenure and position occupied), if applicable;

Documentation supporting eligibility for Non-Competitive appointment, e.g., Schedule A (severely disabled), eligible veterans (VRA or 30-percent or more disabled), VISTA, Peace Corps, etc., if applicable



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

To apply for this position, you must complete the occupational questionnaire, which is available to preview here

, along with submitting the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM Eastern Time on 03/23/2018.

To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

Click the Submit My Answers button to submit your application package.

It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account,

, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the Agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Angela An Angela An


(202) 606-6832



Corporation for National and Community Service

250 E Street SW

Office of Human Capital

Washington, DC


Learn more about this agency

Next steps

Once the occupational questionnaire is received, you will receive an acknowledgement email that your submission was successful, however, you must also include a resume and any other documents that are applicable to you under the Required Documents section of this vacancy announcement. After a review of your complete application is made, you will be notified of your status via email. Please be aware that emails could reside in your junk, bulk, or spam mail folder, depending on your filters. You will be notified of the final outcome.

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

Company info

Corporation for National and Community Service
Website :

Company Profile

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