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Job Details

Clerk GG-0303-04 JCC-JMB-DEU-External

Company name
U.S. Census Bureau

Jeffersonville, IN

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This job opportunity is located in the Jeffersonville Contact Center (JCC), (this is a call center environment), at the National Processing Center (NPC), U.S. Bureau of the Census located in Jeffersonville, Indiana. This position provides for a Clerk to perform various clerical duties in support of the branch. This position may be detailed to any NPC Branches to perform a variety of duties and services as workload dictates such as mail processing, telephone interviewing, check-in operations, etc. Some duties may require physical demands and fast-paced repetitve motion in an assembly line atmosphere. This position is included in the bargaining unit.

Applications under this job opportunity announcement will be considered under external competitive procedures only.

Note to current NPC employees:

If you are a current NPC employee and are selected from this announcement, this selection will change your type of appointment to a Temporary Appointment. At the end of this Temporary Appointment, your employment with NPC will end. You will be required to re-compete for any permanent positions. In some cases, you may be eligible for reinstatement. Applying for Reinstatement may allow former federal employees to reenter the Federal competitive service workforce without competing with the general public

Tour of Duty:

Primarily Monday through Friday, hours range from 8:00 a.m. to 6:00 p.m. with occassional weekends. Work schedule will start as Part time to approximately latter April 2018, then will be Full time thereafter as work permits. Mixed Tour is a combination of periods of full-time, part-time, and intermittent work schedules which allow the best utilization of the employee based on the work requirements of the organization. Whenever there is an increase/decrease in the workload, your work schedule may change.

Candidates must clear the fingerprint process and initiate the required background investigation prior to selection.

This job opportunity announcement may be used to fill additional vacancies.

Learn more about this agency


The individual selected for this position may:

Operate Machines to collect images;

Code single items or combinations of reported data;

Check forms for completeness and internal consistency;

Perform limited typing or computer driven tasks;

Check in/out and sort documents or other materials requiring screening;

Contact respondents to collect data or receive inquiries from respondents;

Set up, operate, and maintain basic mail processing equipment.

Supervisory status


Promotion Potential


Who May Apply

This job is open to…

All qualified United States Citizens.

Questions? This job is open to 1 group.

Job family (Series)

0303 Miscellaneous Clerk And Assistant

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Help Requirements

Conditions of Employment

Must be a U.S. Citizen and suitable for Federal employment.

If resume is incomplete, applicant may not be considered for this vacancy.

Must be registered for Selective Service, if applicable (

You must meet all qualification requirements by the closing date of this announcement.


You qualify at the grade 4 level if you possess one year of general experience that equips you with the skills needed to perform the job duties. Examples include progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position. Examples include but are not limited to cashier, customer service , and trade positions where completing paperwork is a regular and recurring part of the job.

Education Substitution:

Successful completion of 2 full years of study above the high school level in an accredited business, secretarial or technical school, college, or university may be substituted for the required experience. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grade GG-4.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations, (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience

Qualification requirements contained in this job opportunity announcement are based on U.S. Office of Personnel Management Qualification (OPM) Standards Handbook, which contains federal qualification standards. This handbook is available on OPM's website at: .


Additional information

The following links provide information on various hiring authorities that do not fall under competitive examining procedures; however, they may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.



30% or more disabled veteran

Persons with disabilities



Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) candidates

will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining a rating of at least 85 out of 100. Information about CTAP/ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: .

CTAP applicants MUST submit the following documents:

A copy of your Reduction In Force (RIF) separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice);

A copy of your latest SF-50 Notification of Personnel Action, - noting current position, grade/band level, and duty location;

A copy of your last performance appraisal including rating; and

Any documentation from your agency that shows your current promotion potential.

ICTAP applicants MUST submit the following documents:

A copy of your Reduction In Force (RIF) separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.

A copy of your SF-50 Notification of Personnel Action, documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;

A copy of your latest performance appraisal including your rating; and

Any documentation from your agency that shows your current promotion potential.

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, notify the Human Resources Branch. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Branch via the Federal Relay Service, 1-812-218-3610.

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or any other non-merit factor.

Employees who receive a buyout and subsequently return to positions in a Federal agency within 5 years after the date of separation on which the payment is based, whether by reemployment or contracts for personal service, are generally obligated to repay the full amount of the buyout to the agency that paid it before the individual's first day of reemployment.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume, optional cover letter, supporting documentation, and dates of employment (mm/dd/yy) on the resume to determine if you meet the qualifications for the position. If you meet the qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) that you completed as part of the application and place you in one of three pre-defined categories. These categories are gold, silver, and bronze. Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire or your score will be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

How applicants will be evaluated for preference eligibility:

Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).

The scored occupational questionnaire will evaluate you on the following competencies; do not provide a separate written response:

Knowledge sufficient to perform multiple clerical tasks which may include one or more of the following: updating databases using interactive computer systems, coding documents, and computer-assisted telephone interviewing.

Ability to follow detailed instructions to correctly perform tasks such as sorting or scanning documents, assembling materials, operating mail processing equipment, hand assembly and tabulating data.

Ability to be flexible and adapt to various clerical tasks as deadlines and workloads fluctuate.

To preview questions please click here .

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Background checks and security clearance

Security clearance

Q - Nonsensitive


Company info

U.S. Census Bureau
Website :

Company Profile

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