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Job Details

Deputy Director Nls Bph

Company name
The Library of Congress

$126,148.00 to $189,600.00

Washington, DC

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Open & closing dates

Opening and closing dates





$126,148 to $189,600 per year

Pay scale & grade

SL 00

Work schedule

Full-Time - Flexitime.

Appointment type



1 vacancy in the following location:

Washington DC, DC

Washington DC, DC

1 vacancy

This job is open to

The public

U.S. citizens, nationals or those who owe allegiance to the U.S.

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Announcement number


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The incumbent serves as the Deputy Director, NLS/BPH and as such reports to the Director, NLS/BPH on all NLS/BPH program matters. In close coordination with the Director, the incumbent manages the development of policy changes and organizational changes driven by mission, information technology and/or other external factors and through subordinate managers. The incumbent provides a wide range of analytical, technical, managerial, and advisory functions related to the administrative programs within NLS/BPH.

This position is located in the National Library Service for the Blind and Physically Handicapped, National Programs Directorate, National and International Outreach, Taylor Street Annex.

The position description number for this position is 368436.

This position has no promotion potential.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position may work a flextime work schedule.

This is a supervisory, non-bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Learn more about this agency


As Deputy Director, NLS/BPH, the incumbent shares responsibility and delegated authority for the oversight and administration of the Division. In close collaboration with the Director NLS/BP1I, the incumbent is responsible for planning, reviewing, monitoring, and directing overall programmatic issues consistent with the Division and agency mission and goals. The incumbent shares responsibility for the direction and management of large-scale program matters to efficiently and effectively achieve specified goals and objectives.

The incumbent shares responsibility and delegated authority, for the oversight and administration of NLS/BPH programs and/or administrative operations such as human resources, finance, space management, and other business services in NLS/BPH, in accordance with Library of Congress and service unit requirements, practices and business processes.

The incumbent monitors and evaluates program effectiveness with a view toward efficient accomplishments of objectives, avoidance of duplication and maximum utilization of funds and staff. Identifies, evaluates and disseminates best practices and technologies to meet NLS/BPH needs.

In conjunction with the Director, the incumbent establishes and enforces unified standards for NLS/BPH management policies, programs, and activities for evaluating the quality, effectiveness, and use of all the Division’s systems and processes to meet the program and administrative needs of the agency and its stakeholders.

Works with the Director, NLS/BPH to develop, plan, and implement policies and guidelines affecting broad, emerging, and/or critical agency programs. Recognized as an authority in formulating new policies and program objectives that have a broad or long-range impact on one or more significant programs of the service unit or the Library. Provides management and consulting services to subordinate directors, and/or managers on change management and internal business process improvements to improve the effectiveness of NLS/BPH operations and functions. Formulates, interprets, and communicates long-range principles and objectives for operational and administrative policies and procedures.

Supervises a group of employees performing work up to the GS-15 level. Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work; assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; observes workers' performance; demonstrates and conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Recommends appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Reviews and approves or disapproves leave requests and certifies time and attendance records for staff. Assures that subordinates are trained and fully comply with safety regulations and safeguard sensitive and personally identifiable information (PII) of employees. Furthers the objectives of diversity and inclusiveness by taking positive steps to assure the accomplishment of diversity and inclusiveness and by adhering to nondiscriminatory employment practices in regard to political, religious, or labor organization affiliation or non-affiliation, marital status, race, color, gender, sexual orientation, national origin, non-disqualifying disability, age, or other non-merit factor.

Serves with the Director, NLS/BPH as an agency advisor on various NLS/BPH programs and events. Counsels senior management staff and officials at multiple levels of the Library and service unit on NLS/BPH administrative matters. Advises on the appropriate methods and techniques to use in order to achieve program goals and objectives. Serves on inter¬agency work groups, task forces, or as expert on panels, special projects, or studies critical to the resolution of far-reaching NLS/BPH issues and problems.

Supervisory status


Promotion Potential


Who May Apply

This job is open to…


Questions? This job is open to 1 group.

Job family (Series)

0301 Miscellaneous Administration And Program



Conditions of Employment

See requirements listed below under Qualifications Required.

Your resume is important to this application process. It will be reviewed to determine whether you possess the qualifications referenced above. All applicants are required to submit a resume that provides specific information (to include accomplishments, work experience and education/training) that clearly describes what you would bring to the position. The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link:


The competencies below are required for this position. Those marked with a double asterisk (**) are considered the most critical competencies for this position.

A candidate's resume must show a proven record of accomplishment that clearly demonstrates he or she has:

1. Ability to lead people and manage a diverse workforce**: Led, supervised, and managed a diverse staff in a multi-disciplinary environment and in doing so, performed the following activities: 1) identified current and future staffing needs based on organizational goals, objectives, and capacity gaps; 2) recruited and hired staff to meet those needs; 3) communicated performance expectations to staff; 4) conducted periodic performance evaluations; 5) provided advice and counsel to staff; 6) addressed performance and disciplinary issues; 7) delegated or planned and assigned work; 8) provided appropriate training and professional development opportunities to staff; 9) encouraged staff participation in planning and decision making; and 10) identified and implemented methods to improve staff productivity.

2. Ability to provide program oversight and administrative management to agency programs and operations**: Provided a wide range of managerial, analytical, technical, and advisory functions related to the administrative programs within the division. This included 1) provided oversight for human resources, finance, information technology, facilities management and other services, 2) oversaw and guided short- and long-term strategic planning initiatives, 3) accomplished strategic and organizational goals by ensuring the effective interaction and integration of processes, 4) delegated and managed financial operations, 5) provided operational services in support of workforce planning goals, 6) managed effective and efficient administration of facilities requirements, 7) set performance expectations, 8) provided advice, counsel and training to staff, 9) developed policies and guidelines affecting agency programs, and 10) directed, monitored and participated in outreach initiatives.

3. Ability to identify, analyze operational problems and develop solutions to improve business performance: Anticipated, analyzed, developed, and planned the strategies necessary to coordinate and solve operational issues and problems. This included the ability to seek, logically examine, analyze, interpret, and synthesize information from different sources; generate and evaluate reasonable alternative solutions and the implications, consequences, and benefits of choosing each alternative; select the most promising alternative or course of action; and commit to action, even in uncertain situations.

4. Ability to communicate in writing: Communicated a wide variety of complex and specialized issues in writing through 1) policies and procedures, 2) strategic planning and forecasting documents, 3) performance management documents, 4) program proposals, 5) analysis/reports, 6) project plans, 7) budget documentation, 8) annual reports, 9) statements of work, and 10) policies and guidelines. This included targeting the amount, form, depth and level of detail, and content of the information to the needs of the receiver/audience.

5. Ability to communicate effectively other than in writing: Effectively expressed ideas and recommendations other than in writing in various settings to peers, staff, managers, supervisors, and external audiences to both provide and seek information. This included actively listening to or understanding communicated information and answering questions thoughtfully and completely.


Additional information

All initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, all newly appointed Senior Level executives, from outside the Library as well as from within, must serve a one year probationary period in accordance with the Library of Congress Regulations (LCRs) 2017.2-1, Senior Level Executive System.

The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify The decision on granting reasonable accommodation will be on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The certificate of disability must verify that the applicant has a severe disability and may be issued by a State Vocational Rehabilitation Office, a Disability Services or Career Services Office of the applicant's college or university, or the Department of Veterans Affairs. The date of certification must be within three (3) years of the vacancy closing date and must be submitted with your application. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-3960 or email FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The selected applicant will be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, the Ethics in Government Act of 1978.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here

for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at:

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress will evaluate applicants using the information provided in your resume. Reviews are intended to explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection. For Senior Level positions, applicants do not need to respond to specific competency questions but will be requested to answer one question related to how they became aware of this job opportunity.

To preview questions please click here

Background checks and security clearance

Security clearance

Not Applicable

Required Documents

Required Documents

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent). Disabled applicants claiming Selective Placement eligibility must submit proof of disability and a certification of job readiness. If Selective Placement is applicable to you, you will not be considered without submitting this documentation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

Please carefully follow all instructions under the How to Apply tab to ensure that you are considered for the position.

Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.

Step 2: Review the Job Announcement. We recommend you go to the Qualifications and Evaluations section of the job announcement to review the qualifications listed to ensure that your resume reflects your accomplishments in those areas.

Step 3: Click on the APPLY ONLINE button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

Step 4: Click on Finish after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact , no later than 4:30pm EST of the Closing Date.

Agency contact information

Job Help Desk Job Help Desk








Human Resources Dept.

101 Independence Ave. SE

Washington, District of Columbia

United States

Learn more about this agency

Next steps

Please review our evaluation process under Qualifications and Evaluations. You may check the status of your application for this position at any time by logging onto the USAJOBS My USAJOBS tab and clicking on My Applications. You will receive final notification via e-mail when the vacancy has been filled.

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

Company info

The Library of Congress
Website :

Company Profile

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