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Job Details

Computer Facility Operations Supervisor

Company name
House of Representatives

$86,600.00 to $97,418.00

Washington, DC

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Open & closing dates





$86,600 to $97,418 per year

Pay scale & grade

HS 09 - 10

Work schedule

Full-Time - Full Time

Appointment type



1 vacancy in the following location:

Washington DC, DC

1 vacancy

Relocation expenses reimbursed


This job is open to

The public

U.S. citizens, nationals or those who owe allegiance to the U.S., and excepted service employees.


Announcement number


Control number





The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 600 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.

Incumbent is responsible for supervising Computer Facility Operations (CFO) at the Redstone Turner location. Primary responsibility is to offer technical support at the data center by performing and assisting system/network installation, and troubleshooting to ensure optimum operation, and to coordinate team effort in accomplishing the work assignments. Secondary responsibility is to ensure physical security and environmental data center issues are addressed effectively in the House environment. Other responsibility areas include providing support to vendors and Member staff. Work in conjunction with HIR and applications technical staff to achieve 100% reliable, available, serviceable, and secure systems. Keep management apprised of all current and pending activities in the facility. This position requires 24x7 on-call support in response to trouble calls.

Learn more about this agency


The person filling this role will:

1. Offer technical support at the data center by performing system/network infrastructure installation, and assist with troubleshooting to ensure optimum operations.

2. Direct oversight responsibility for the monitoring of environmental and access controls and physical security of Computer Facility. Closely coordinates CFO activity with the Data Center Staff around environmental control and physical security.

3. Direct oversight of Power Strips, managing Power Alarms from dcTrack and working with NAF to resolve issues.

4. Maintain effective communications with all customers utilizing HIR Computer Facility Operations services

5. Direct oversight responsibility for the management of server equipment installation. This includes support and coordination with House offices and vendors wishing to place their systems in the data center.

6. Coordinate/assist with equipment moves in and out of the facility and annual inventory validation.

7. Ensures that all Computer Facility housekeeping tasks are performed, such as monthly cleaning of facility.

8. Interprets regulations and directives promulgated by higher authority and develops methods

and procedures to assure implementation and compliance.

9. Demonstrates willingness and cooperation in participating in matrix managed projects.

10. Maintain proper record of work operations, events, and logs to produce concise reports to management.

11. Maintains professional relationships with customers, management, colleagues and vendors and deliver high-quality customer service.

12. Maintains current diagrams and fiber optic cabling in assigned areas.

13. Performs other official duties as assigned.

Travel Required

Not required

Supervisory status


Promotion Potential


Who May Apply

This job is open to…

Applications will be accepted from U.S. Citizens and Non-Citizens.

Questions? This job is open to 1 group.

Job family (Series)

0332 Computer Operation

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Conditions of Employment

Technical Competencies:

Position requires a technology background and prior computer system operations experience. Competencies include basic knowledge of enterprise system monitoring, server administration, security concepts, enterprise tape backup systems and storage area networks.


Education & Experience:

This position requires at least 3 years related experience or the equivalent in combined education, training & experience, however, a Bachelor’s degree in related field and 4 years of related work experience or equivalent in combined education, training & experience is preferred.

*Years of experience may be counted towards a degree and an advanced degree may be used to count for years of experience.

This position may require travel between the Redstone and the Northern Virginia Are. This position requires 24x7 on-call support and may require the ability to work shift hours to provide 24x7 days a week technical support for the House's information technology infrastructure. Incumbent must be able to secure and maintain Federal Government security clearances as deemed appropriate by management.


Additional information

Hiring for this position is governed by the Veteran's Employment Opportunities Act. Applicants seeking veterans’ preference consideration should contact a CAO Human Resources representative at

for further information.

Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).

Title 1 of the Ethics in Government Act of 1978, as amended (5 U.S. C app§ 101 et seq.) requires certain House employees, to file Financial Disclosure Statements, for information please visit

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Highly qualified candidates will be evaluated based on a structured interview.

Background checks and security clearance

Security clearance

Not Applicable

Required Documents

Required Documents

Resume submission.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits

The U.S. House of Representatives offers a comprehensive benefits package that includes vacation and sick leave, holidays, health/life insurance, and excellent retirement program options.

Flexible Spending Accounts -

Health Insurance -

Life Insurance -

Long Term Care Insurance -

Retirement Program -

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

Qualified candidates please submit your resume online by clicking the Apply for This Job button here:

If you are unable to submit your resume online, please fax a cover letter and resume (reference announcement (HIR-002-18) to 202-226-7514).

Agency contact information

CAO Human Resources







U.S. House of Representatives

Capitol Hill

Washington, District of Columbia

United States

Learn more about this agency

Next steps

Highly qualified candidates will be contacted directly.

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

Company info

House of Representatives
Website :

Company Profile

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