U.S. Department of Veterans Affairs - Agency Wide
The incumbent serves as the Administrative Officer (AO) to the Office of the Director, Health Resource Center (HRC) serving as advisor to the Director and Deputy Director. As such, the incumbent is responsible for providing a broad range of management services essential to the daily operations of the VHA Member Services (MS) HRC. The incumbent's efforts serve to support management decisions in the areas of personnel, space, budgeting and procurement, equipment, records management, training, and supervision of administrative support. The primary purpose of this position is to serve as the Program Office Administrative Officer and technical advisor for all administrative matters pertaining to HRC Operations. The incumbent is therefore expected to exhibit independence and make reliable decisions for HRC programs without extensive guidance from the Director or Deputy Director. The incumbent in this position is given broad authority, a wide range of responsibility, and great latitude in carrying out the administrative and managerial decisions of the position.
Monday-Friday, 8 hour shift between 7 AM- 5 PM, TBD by Supervisor
This is not a virtual position.
Administrative Officer/ PD: 039120
Financial Disclosure Report:
Learn more about this agency
Major Duties include but are not limited to: Develops, updates, and manages the Health Resource Center's (HRC) organizational chart; Assists and advises management to maintain sound organizational structures relative to Health Resource Center's (HRC) organizational mission and its management of people, processes, and technology; Provides an in-depth knowledge of policies, precedents, regulations, and accepted practices that govern administrative procedures, personnel actions, manpower, records management, and property accountability; Provides Administrative and Human Resource Management functions relative to staff supervised; Analyzes individual employee and section performance and productivity on both a qualitative and quantitative basis in relationship to establish goals and objectives; Takes appropriate action to correct deficiencies when noted by reassigning work assignments, providing training, requiring additional staffing and/or overtime, and related actions; Develops work improvement plans and recommend personnel actions as necessary; Plans, directs, and controls assigned activities which involve supervision of administrative policies and procedures which includes personnel management, training coordination, supplies and equipment,preparation and presentation of awards for employees, records management, control of communications,and special projects or studies; Designs, implements, modifies, and maintains all supervisory administrative tasks within this directorate; Evaluates and monitors administrative activities and makes substantive recommendations for program improvements; Provides technical and analytical expertise to management regarding the need for alterations or revision to current policies and procedures of the directorate; Assists in setting priorities and reaching defined objectives in relation to resource planning; Directs and participates in administrative research, management analysis and development of complex, and often highly technical reports pertaining to program development.
#### Job family (Series)
0341 Administrative Officer
Conditions of Employment
You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/18/2018.
: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
You may qualify based on your experience as described below:
* Specialized Experience:
You must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Manages all deadlines, deliverables, reports, and communications for the executive offices of the Director and Associate Director of HRC and supervises three support personnel; Provides direct administrative support to the Director, Deputy Director, and Executive Staff; Coordinates support within the Program
Specialist team and ensures adequate support is given to each department within the directorate; Develops long and short-range plans for program development; Provides guidance to directorate/department leadership in reviewing their current programs, policies, and practices and assists with the use of managerial, analytic, and reporting techniques to develop a final analysis; Facilitates effective working relationships among Health Resource Center (HRC) divisions and staff offices concerning cross-cutting matters such as program management, personnel, budget, space, and equipment; and Assists the business line leaders in implementing actions designed to improve administrative operations and resources .
You will be rated on the following Competencies for this position:
Administration and Management
Lead or Supervise
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
The work is primarily sedentary, although some slight physical effort may be required. There is occasional walking, standing, bending, carrying of office items such as files and lifting packages. No special physical demands are required to perform the work. Work is typically performed in an adequately lighted and climate controlled office environment.
There is no educational substitution at this grade level.
Selected applicants will be required to complete an online onboarding process.
Career Transition Assistance Plan
(CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
For more information on the Who may apply eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online view the following link for information regarding an Alternate Application.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Background checks and security clearance
Public Trust - Background Investigation
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), or CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
Other Veterans Document
When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled Veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference.
For more information on Veterans Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/18/2018 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10186894.
To begin, click Apply Online
to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers
to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Agency contact information
VHA Member Services
3401 SW 21st St Bldg 9
Learn more about this agency
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair & Transparent
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
Legal and regulatory guidance
Social security number request
Signature and false statements
New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/496813000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates:
04/13/2018 to 04/18/2018
$73,840 to $95,991 per year
Pay scale & grade:
The Veterans Health Administration is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million* Veterans each year.