Drug Take Back Operations Manager (HSC 4)
Office of Health Professions
The division of Health Systems Quality Assurance (HSQA) is responsible for the oversight of Washington State's health care delivery system which includes licensing and regulating over 400,000 health care professionals and 7,000 facilities. HSQA also works closely with communities and local health partners to build strong health systems and prevention programs across the state to help ensure communities have access to good health care and emergency medical services. Learn more about HSQA .
The primary responsibility of the Drug Take Back Operations Manager
is the oversight for implementing and operating the state-wide Drug Take Back Program. This is a highly visible, politically sensitive and complex program that has complex regulatory implications. This position represents the agency and communicates and coordinates with the entities such as the Department of Ecology, drug manufacturers, authorized collection sites (such as pharmacies, hospitals and law enforcement), healthcare boards and commissions, and external stakeholders.
This is a full-time permanent Health Services Consultant 4 (HSC 4) within the Division of Health Systems Quality Assurance - Office of Health Professions.
About DOH and our Employer of Choice Initiatives
**MEMBERS ONLY**SIGN UP NOW***. (DOH) works with federal, state, tribal, and local partners to help people in Washington stay healthy and safe. Our programs and services help prevent illness and injury, promote healthy places to live and work, provide education to help people make good health decisions and ensure our state is prepared for emergencies. To learn more about the agency, DOH website and DOH at a Glance Infographic (PDF) .
DOH is a great place to work and has implemented several Employer of Choice initiatives, including:
We are committed to diversity and inclusion
. DOH fosters an inclusive environment that encourages all employees to bring their authentic selves to work each day. We strive to hire, develop, and retain a competent and diverse workforce that is reflective of the customers we serve. Watch the DOH Diversity is Rising video.
We have an engaging Wellness@Health
program which offers programs that support healthy behaviors and work/life balance. Our program provides wellness education, access to healthy food, physical activity classes, stress relief, and many other resources to support a healthy you.
We support a healthy work/life balance
by offering flexible/alternative work schedules, and mobile and telework options. (Depending upon job duties.)
We are making exciting steps towards modernizing our workplace
by providing motivating and inspiring workspaces that promote creative thought, innovation, and collaboration among co-workers. Take the DOH Workplace Modernization Virtual Tour .
We have an Infant at Work Program
that is based on the long-term health values of breastfeeding newborns and infant-parent bonding. Eligible employees who are new mothers, fathers, or legal guardians can bring their infant (6 weeks to 6 months) when returning to work. (Depending upon job duties and work location.) Watch KING 5's Drew Mikkelsen report on the Infant at Work program.
What will you be doing? - Duties include:
Serve as the technical specialist and agency expert and oversee the implementation and operations of the Drug Take Back Program (an issue of high visibility and sensitivity). There is a high risk to the agency if the program is not implemented on time.
Act on behalf of the department for this program to develop and enforce regulations, set practice standards and enforcement of violations.
Draft and develop rules, policies, and interpretive statements, coordinating directly with stakeholders and other interested parties through the automated rules management system and other electronic resources.
Review and analyze legislative bills to determine impact on program and complete bill analysis and fiscal worksheet.
Serve as primary contact for the Drug Take Back Program by answering questions and interpreting/explaining information, such as rules and policies, for inter- or intra-agency, state and local government, associations, legislative staff, the public and other entities or individuals.
Prepare and monitor budget and fiscal data for reporting.
Provide program education and outreach.
What we're looking for
The ideal candidate is a team player with a background in program management, rule and policy drafting, who brings humility to their job and people interactions, and understands how to relate openly with a diverse group of people on highly visible regulatory issues.
Bachelor's degree or higher; AND two (2) or more years of professional management or consultative experience in a health services program. (Examples of a health services program include, but are not limited to, healthcare administration, reimbursement, planning, rule or legislative implementation, government programs, etc.)
Master's degree or higher in public administration, business administration, public health administration, or related field; AND one (1) or more years of professional management or consultative experience in a health services program. (Examples of a health services program include, but are not limited to, healthcare administration, reimbursement, planning, rule or legislative implementation, government programs, etc.)
One (1) or more years of experience in rule and policy drafting and development, or similar administrative program.
Demonstrated experience with the following:
Two (2) or more years of experience in rule and policy drafting and development, or similar administrative program.
Managing one or more projects crossing program or divisional boundaries using a standardized methodology.
Representing a government or nonprofit organization by responding to complex regulatory or public health questions from the public.
Working directly with stakeholders on complex and high visibility regulatory issues.
Compiling and analyzing data for reporting purposes. Ability to graph and chart data.
Conditions of Employment/Working Conditions
With or without an accommodation, I am willing and able to do the following:
Indoor office work may be confined to a desk the majority of an 8 hour work day.
Work in a tobacco-free campus.
Work at the assigned workstation, in the office setting with co-workers so that you are readily accessible to other program managers, to licensing, disciplinary, and rule/policy staff in the building, and to members of the public who may come to the building seeking assistance.
Work a minimum of 40 hours, five days per week during normal business hours.
Occasionally work in excess of 40 hours per week, on weekends and holidays during the annual legislative session and at other times to meet critical deadlines.
A flexible work schedule will be considered at the incumbent's request, subject to supervisory approval.
Occasionally travel statewide for meetings or conferences, which may include overnight stays.
Interact regularly with health professionals in the field and over the telephone, some of which may be frustrated or upset. Interact daily with coworkers in the office.
This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
The **MEMBERS ONLY**SIGN UP NOW***. (DOH) is an equal opportunity employer. DOH strives to create a working environment that is inclusive and respectful. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of our workforce. Applicants wishing assistance or alternative formats in the process should contact Cher Williams at (see application details), (see application details) or TDD Relay at 1-(see application details) or 7-1-1.
Intrigued? We'd love to hear from you. Click Apply to submit your detailed application profile along with the following:
A letter of interest
, describing how you meet the specific required and desired qualifications for this position
A current resume
Three (3) or more professional references
, to be included in your profile. Please include at least one supervisor, peer, and (if you have supervised staff) a subordinate.
attach transcripts or other documents that are not requested in the Application Process, or that are password protected. These type of documents cause errors when downloading application materials and will not be forwarded to the hiring supervisor.
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Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.
Education and experience selected, listed and/or detailed in the Supplemental Questions must be verifiable on the detailed applicant profile submitted.
This recruitment may be used to fill other positions of the same job classification within the office.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career and that your priority is making sure that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work. Check with the agency human resource office for specific benefit information.
Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website . Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems ' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Vacation (Annual Leave)
You begin accruing vacation starting your first month of employment. Since we value your loyalty, the amount of vacation you can accrue increases the longer you work with us. Washington State supports members of the armed forces with 21 days paid military leave per year. Vacation accrues for full-time employees per WAC 357-31-165 .
Full-time employees are entitled to eleven* paid holidays:
New Year's Day January 1 Martin Luther King, Jr's birthday Third Monday in January Presidents' Day Third Monday in February Memorial Day Last Monday in May Independence Day July 4 Labor Day First Monday in September Veterans' Day November 11 Thanksgiving Day Fourth Thursday in November & Friday after Christmas Day December 25 Personal Holiday Employee's selection each calendar year
*Employees who are members of certain Unions are entitled to an additional personal leave day of their choice. Please refer to specific Collective Bargaining Agreements for more information. Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Sick Leave
Full-time employees earn eight hours of sick leave per month. Paid sick leave may be used for reasons included in WAC 357-31-130 . Please visit the State HR Website for more detailed information.
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