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Job Details

Social Service Representative

Company name
US Department Of The Interior Bureau of Indian Affairs

$33,394.00 to $53,773.00

Eagle Butte, SD

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Open & closing dates

Opening and closing dates





$33,394 to $53,773 per year

(First time hires to the Federal Government normally start at the lower salary range of the grade level).

Pay scale & grade

GS 5 - 7

Work schedule


Appointment type



1 vacancy in the following location:

Eagle Butte, SD

Eagle Butte, SD

1 vacancy

Relocation expenses reimbursed


This job is open to

Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a surplus or displaced employee.

Federal employees - Competitive service

Current or former competitive service federal employees.

Federal employees - Excepted service

Current excepted service federal employees.

Individuals with disabilities

Land & base management

Certain current or former term or temporary federal employees of a land or base management agency.

Native Americans

Native Americans or Alaskan Natives with a tribal affiliation.

Peace Corps & AmeriCorps Vista


Clarification from the agency

Current or former career or career-conditional Federal employees in the competitive service

Indian preference eligibles (must submit a BIA Form 4432)

Veterans who are preference eligibles or who have been separated from the armed forces with an honorable discharge

Government employees eligible through an Interchange agreement

Candidates eligible under Non-Competitive special hiring authority

Current or former time-limited employees eligible under the Land Management Workforce Flexibility Act

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Announcement number


Control number





This position is being advertised concurrently with AB-18-30 which is open to all U.S. Citizens and applies Competitive Examining procedures.

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Reorganization Act of 1934 (Title 25, USC, Section 472). Verification Form BIA-4432 must be submitted with the application if claiming Indian Preference. Indian Preference eligibles not currently employed in Federal service may be appointed under the Excepted Service Appointment Authority Schedule A, 213.3112(a)(7). Consideration will be given to Non-Indian applicants in the absence of qualified Indian Preference eligibles. For more information about Indian preference or to obtain BIA Form 4432 application instructions, please visit:

This position is located withBureau of Indian Affairs, Superintendent - Cheyenne River Agency in Eagle Butte, South Dakota.

All new hires earn the beginning salary of their pay grade (Step 1). See 2018 pay charts here

and select the duty station from the Eagle Butte, South Dakota to choose the appropriate pay chart. If no specific chart is listed for this geographic location, see the rest of U.S. chart.

The full performance level of this position is GS-7. Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed.

Learn more about this agency



· Provide casework services to assist with problems resulting from broken homes, disorganized family life, or emotional problems.

· Discuss family problems with clients analyzing factors contributing to family problems and independently develops a casework plan aimed at motivating persons toward the full use of available resources, the attainment of self-confidence, and self-sufficiency.

· Administer general assistance in an assigned area.

· Interviews, review resources, determine eligibility, and sets up financial plans for applicants qualifying for general assistance.

· Certifies clients to the Tribal Work Experience Program and provides counseling services to these clients when they seek such services or when notified that client is experiencing difficulty working under the program.

· Conduct office interviews and makes home visits reviewing the resources and to assess the social environment of the home to determine continued eligibility for general assistance.

· Initiates or cooperates in joint planning services to families and children with Tribal, State, Federal, and other local agencies.

· Initiates and/or cooperates with other agency branches and public welfare agencies in helping clients take advantage of local, state, and federal social services programs.

· Maintains case records, letters, and prepares reports and recommendations as required

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


Job family (Series)

0187 Social Services



Conditions of Employment

U.S. Citizenship Required

Indian Preference applies

You will be required to have federal payments made by Direct Deposit

You may be required to successfully complete a probationary/trial period

A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.

If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Incumbent is required to operate a government motor vehicle, must possess a valid driver's license, and have a safe driving record within the 3 year period immediately preceding submittal of GSA Form 3607.


EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual, Individual Occupational Requirements for GS-0187: Social Service Series).


GS-7: 1 year of specialized experience equivalent to the GS-6 grade level in the Federal service in a program of direct social welfare services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers OR 1 full academic year of graduate education in social sciences (18 semester hours, 27 quarter hours or equivalent).

GS-6: 1 year of specialized experience equivalent to the GS-5 grade level in the Federal service in a program of direct social welfare services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers.

GS-5: 3 years of general experience, 1 year of which was equivalent to at least GS-4 grade level, in a social services activity or other organization that required the ability to conduct interview; to collect and analyze pertinent facts; to provide needed information, advice, and practical assistance; and to prepare clear concise personal histories and factual reports OR successful completion of a full 4 year course of study leading to a bachelor's degree.

SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and is typically in or related to the position to be filled. Specialized experience is experience in a program of direct Social Welfare Services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers. Examples of specialized experience may include familiarity with standard case management principles and procedures, and understanding of importance of the social service process with American Indians and Tribes to create a social environment in their communities that emphasizes safety and well-being for all children and adults, promote family stability, and value an individual's independence while providing protection and financial assistance and/or social services to those who must remain dependent. The examples above are not all inclusive (refer to the summary of duties for specialized experience).

All qualification requirements must be met by the closing date of this announcement.

Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date.


If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

Additional information

TELEWORK: Indian Affairs has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.


Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit:

Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center:

; Vets Info Guide:

Under the Land Management Workforce Flexibility Act (LMWFA) two groups of individuals are eligible to apply under this announcement: current and/or former employees serving or who have served under time-limited competitive appointments at land management agencies which include: Bureau of Indian Affairs, Bureau of Land Management, Bureau of Reclamation, U.S. Fish and Wildlife Service, National Park Service, and U.S. Forest Service.Current appointees: 1) must have been hired under competitive examining procedures to a time limited appointment with a land management agency; 2) must have served under one or more time limited appointment(s) by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; AND 3) must have performed at an acceptable level during each period of service. Former appointees: 1) must have been hired under competitive examining procedures to a time limited appointment with a land management agency; 2) must have served under one or more time limited appointment(s) by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; 3) must have separated for reasons other than misconduct or performance; AND 4) must have performed at an acceptable level through the service period.

Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. Most individuals who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.

If you are unable to apply online, require reasonable accommodation in the application process if you are an applicant with a disability, or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package will be evaluated against the minimum qualification requirements specified above. In order to qualify, your resume must specifically describe your work history and the duties you performed in each position. Your resume will be evaluated after the closing date of 03/30/2018 to determine whether you meet the minimum qualification requirements for this position. Qualified candidates will then be rated as best qualified, well qualified, or qualified depending on their possession of the knowledge, skills, abilities, competencies and experience requirements as demonstrated by your responses to the assessment questions. Competencies measured include:

Client Orientation

Decision Making

Manages and Organizes Information

Oral Communication

We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If the information in your resume does not support your responses to the assessment questions, your score may be adjusted to more accurately reflect your qualifications.

Qualified Indian preference candidates will be referred to the hiring manager in order of veterans' preference.

You may preview the assessment questions here in the

. Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.

Background checks and security clearance

Security clearance

Public Trust - Background Investigation

Required Documents

Required Documents

The following documents are required for this position:

Resume which details work experience including dates worked (mm/yy-mm/yy), position title, Grade (if federal service), and hours worked per week.

On-line Assessment Questionnaire

Most recent SF-50 (if applying under merit promotion. Be sure your SF-50 displays your tenure in box 24, your position in box 34, and that the SF-50 is not an award)

Transcripts (if using education to qualify) - Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time.

Veteran's documentation - (if applicable) VA letter on VA letterhead stating your overall combined rating, SF-15, DD-214 (copy 4) reflecting an honorable discharge and dates of active duty military service.

Special Appointing Authority documentation (if applying under a special hiring authority)

BIA Form 4432

(if claiming Indian preference)

Performance Appraisal (if applying under the Land Management Flexibility Act)

If you are applying as a VEOA candidate, you must submit a copy of your DD-214 and your letter from the VA reflecting an honorable discharge and that you either completed three years of active duty service or are a preference eligible. For more information see:

ALL DOCUMENTS MUST BE RECEIVED BY 11:59PM Eastern Time ON THE CLOSING DATE OF THIS ANNOUNCEMENT. If your application package is incomplete in any way, you will not be considered for this position, and requests for extensions will not be granted. Please double check your application package before you submit it.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (

); all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:


Agency contact information

Michona Ghost Michona Ghost


(605) 226-7403 X1



BIA Center for Recruitment Anadarko

BIA Center for Recruitment Anadarko

P.O. Box 1487

Anadarko, OK


Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

Company info

US Department Of The Interior Bureau of Indian Affairs
Website :

Company Profile

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