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Job Details

Social Services Trainee MLTC-Omaha

Company name
Nebraska Department of Health & Human Services

Location
Omaha, NE

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Profile

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\t\t\tWhat are you waiting for? Join the Nebraska Department of Health and Human Services in Helping People Live Better Lives. If passion, integrity, and fulfillment is the work culture you are seeking, then DHHS is where you belong. Omaha is looking for Social Service Worker Trainees with communication and time management skills. If you possess these qualities, don't wait any longer. Join #TeamDHHS today!\r
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\t\t\tEXAMPLES OF WORK:\r
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\t\t\tLocated in the Omaha State Office Building, you will play a vital role in helping our fellow Nebraskan's with their benefit needs. Your day would involve face to face and telephone interaction with customers of varied socio-economic levels gathering financial and demographic information, with the primary goal of determining eligibility for Medicaid. Computer databases are used to update, document and verify customer information, and accurately process assigned work tasks and prepare correspondence. This position is the first step to qualifying for advancement to a Social Service Worker.\r
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\t\t\tQUALIFICATIONS \/ REQUIREMENTS:\r
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\t\t\tREQUIREMENTS:  24 semester hours of post high school education in behavioral sciences, public\/business administration, social sciences, education or closely related field OR experience in customer service, determining eligibility for public assistance, examining\/processing financial loan applications, medical or unemployment insurance or rehabilitation claims, unemployment services, OR a combination of education and experience in any of the above areas.\r
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\t\t\tOTHER: Valid driver's license or the ability to provide independent authorized transportation.\r
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\t\t\tKNOWLEDGE, SKILLS AND ABILITIES:\r
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\t\t\tWe are looking for individuals who demonstrate proficient data entry computer skills while interacting with customers to collect and elicit essential information. Must be able to multi-task and navigate between various computer systems, have excellent written and verbal communication skills and be focused on excellent customer service. The successful candidate will have the ability to learn quickly, be able to apply agency policies and procedures, protect confidential information, display good time management skills and be able to set and manage priorities.\r
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Company info

Nebraska Department of Health & Human Services
Website : http://dhhs.ne.gov/Pages/default.aspx

Company Profile
The Department of Health and Human Services provides important and, oftentimes, life-sustaining services to Nebraskans. Our mission, "Helping people live better lives," provides the motivation to find ways to effectively provide these services and make a difference in the lives of so many people. It's what we do every day, whether we're educating and protecting people through public health efforts; assisting the elderly, the poor and those with disabilities; providing safety to abused and/or neglected children or vulnerable adults; or serving those in need of 24-hour facility care. There are challenges to meet and successes to celebrate. In the end, the Department serves, and is accountable to, the public.

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