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Cloud Capacity / Data Advisor - Client Capacity Advisor-IT-Advanced

Company name
Federal Reserve Bank of Richmond

Richmond, VA

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Cloud Capacity / Data Advisor - Client Capacity (Advisor-IT-Advanced)','254120','Federal Reserve Bank of Richmond','VA-Richmond','','Full-time','Regular','Exempt','Exempt','Experienced','Hiring Range: $106,600 - $133,200','Hiring Range: $106,600 - $133,200','Yes, 15 % of the Time','Day Job','','','Tier II Credit Check Enhanced','Tier II Credit Check Enhanced','','','','!*!The mission of the Federal Reserve System is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payments systems to promote optimal economic performance. Within this broad context the vital mission of the National IT Services is to deliver superior value to our customers through world-class IT services and solutions that are responsive to business needs, adaptive to change, and essential to the mission of the Federal Reserve System. Job Summary:The Cloud Capacity / Data Advisor - Client Capacity is a hands-on role that contributes to the success of the Federal Reserve by ensuring that capacity is available and used at acceptable utilization levels to meet the business needs. This role collaborates very closely with performance, engineering, application, and customer teams. Applicant should have significant experience with Big Data, predictive analytics, and business intelligence / data visualization tools and techniques.

*Principal Duties and Responsibilities:• Functions as a cloud capacity planning expert • Provides high level consulting services to clients in order to evaluate, recommend, design and implement technical solutions and process improvements in areas related to information technology and focus area• Engages and builds trust with customer, application owner, and engineering to help understand future capacity needs and identify optimization opportunities. Uses data to tell a story.• Utilizes excellent verbal and written communication skills to forge strong cross-functional relationships, at all levels of the organization: leverages excellent communication and presentation skills with a customer-focused attitude• Anticipates leadership needs and is a key contributor in process improvement and long term technical solution discussions. Presents outcomes in written and verbal format to senior management and division management.• Closely partners with the finance and chargeback teams • Develops and extends vision for improving the efficiency of our cloud footprint • Recommends capacity threshold triggers• Develops scalable business intelligence solutions and utilizes tools to support capacity optimization• Identifies key capacity metrics for both cloud and non-cloud workloads• Develops and helps execute continual improvement ideologies throughout the capacity space• Provides input for specific capacity tools, metrics, queries and dashboards• Serves as a subject-matter expert on the team• Takes initiative to utilize and recommend tools, data collection processes, and data management systems• Manages multiple projects concurrently, prioritizing projects based on business impact• May provide guidance to more junior employees or act as a team lead• Performs other related duties as assigned.','!*!Position Requirements:Knowledge: Advanced knowledge pertaining to concepts and principles in functional area. General knowledge of department/business lines, Reserve Banks, and / or System operations, policies, procedures and technologies.Communications: Excellent organizational and communication skills, creativity, attention to detail (compliance), and negotiation skills to interpret results, develop communications and recommend improvements. Able to present information within all settings in a credible, confident and influential manner. Communicates in a concise, direct and purposeful way. Excellent customer service skills and demonstrated ability to interact with anticipated audiences in a courteous, service-oriented manner.Risk Management: The Advisor-Advanced is responsible for understanding and applying risk management discipline in decision making, and contributing to his or her function’s risk management.Decision Making: Works independently on broad assignments or under general directions as to scope or objectives. Makes decisions within established or widely accepted standards. Achieves assigned/planned results by decisions and actions based on professional methods, training, business principles, and practical experience. Preferred Requirements:• Cloud capacity expertise – AWS, Azure, Google Cloud service offerings, key performance/capacity metrics, understanding of cloud parameter limits and appropriate settings, development of risk mitigation strategies• Big Data experience – Hadoop, data mining, data modeling, scripting experience• Predictive analytics – proven ability to build data driven recommendations with actionable insights through the creation and analysis of predictive models• Data Visualization – Tableau, SAS, or similar business intelligence experience• Experience with BMC capacity tools (TrueSight CO, Best/1)• Exposure to Splunk, SAS• Experience with Tableau or equivalent BI tool with experience developing actionable dashboards• Expert level ability with MS Excel• Deep familiarity with capacity management for large, heterogeneous workloads • Ability to manage capacity in large, critical cross-organizational programs. Proven ability to work productively and efficiently in an independent setting• Excellent problem-solving skills*Other/Additional Requirements:Working Conditions: Will require the use of standard office equipment such as computers, phones, photocopiers, etc.Physical Demands: Requires some degree of sitting (for prolonged periods of time), standing, lifting carrying, pushing, pulling less than 20 lbs.Hours of Work: May require extended work hours. Occasional travel including overnight stays may be necessary.US Citizenship or US Permanent Resident status is required.Education/Experience:Bachelor's Degree or equivalent experience/Master's Degree may be preferred with 10 years of relevant work experience.Preferred Education/Experience:• Bachelor’s degree in computer science or equivalent• Strong statistics and mathematical knowledge

*Denotes essential duties and/or any physical requirements required to perform essential duties for the role.Candidate should review the FRB Employee Code of Conduct to ensure compliance with issues related to previous employment and prohibited financial interests. The Code is available on the About Us, Careers webpage at

**The deadline for response is February 23, 2018.','Cloud Capacity / Data Advisor - Client Capacity (Advisor-IT-Advanced)

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Federal Reserve Bank of Richmond
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