General Job Description
The TCDD Web Administrator performs complex website maintenance, design, development, support and/or technical assistance for the Texas Council for Developmental Disabilities (TCDD). The TCDD Web Administrator is selected by and supervised by the Communications Director. The TCDD Web Administrator is responsible for maintaining and coordinating agency websites, developing and designing print and digital assets, and ensuring the agency's assets are accessible. The TCDD Web Administrator works within the Communications Division and collaborates with other divisions within the agency to publish information about TCDD resources, projects, funding opportunities, and more.
The TCDD Web Administrator works with moderate latitude for the use of initiative and independent judgment. The TCDD Web Administrator maintains a good working relationship with Council and staff members, designated agency personnel, external colleagues, and the public while accomplishing assigned duties. The TCDD Web Administrator performs other duties as assigned that are required to maintain and advance TCDD's operation. Additional Military Crosswalk (occupational specialty code) information can be accessed at: ****Essential Job Functions:
1. Design, develop, maintain, and update agency websites
Use WordPress or other content management system to upload, publish, edit, and review website content; Coordinate information architecture for agency websites to ensure optimal user experience; Perform ongoing website maintenance and monitor web-based forms submitted via agency websites; Implement annual audits for agency websites (plug-ins, forms, content, uploads); Train agency staff to upload and edit content on agency websites.
2. Coordinate efficiency, effectiveness, and availability of agency websites
Assist in information systems security administration; Implement agency's plan to back-up websites and digital assets; Ensure websites are optimized for both desktop and mobile experiences and are compatible with various browsers; Serve as liaison with agency's webhosting company to ensure websites and digital assets are hosted properly and available, and that page load times are within industry standards; Serve as liaison to the Texas Records and Information Locator Service (TRAILS) of the Texas State Library and ensure agency webpages have appropriate meta tags for compliance with the State Library's guidelines; Track website analytics and accessibility scores, and use information to improve agency content and user experience.
3. Ensure agency's websites and online content are accessible
Ensure websites, webpages, and online content comply with WCAG guidelines, Section 508 requirements, and usability guidelines; Coordinate quality assurance and testing of communications to ensure accessibility; Perform remediation of assets to ensure accessibility; Conduct training for TCDD staff on creating accessible documents; Create accessible templates for content authors; Provide technical assistance to content authors as needed.
4. Write, design, or edit content that includes the preparation of graphics, texts, and tables
Develop and design graphics for agency webpages, eblasts, and social media posts; Develop and design infographics and fact sheets; Develop layout and design publications, reports, and advertisements; Curate and edit digital photographs; Develop and design charts, diagrams, tables, and flowcharts.
5. Implement new or revised methods for external communications
Develop and implement plan to ensure grantee products are hosted on the agency website; Ensure grantee products meet accessibility requirements and provide an optimal user experience; Ensure grantee products appropriately reference the agency and reflect the agency's brand.
Graduation from an accredited two-year college with major course work in Web design, Web development, computer science, computer information systems, management information systems or a related field.
Two (2) years of experience in progressive technical and website support. Experience should include website design and development using WordPress or another CMS framework, graphic design and photo editing, and website and content accessibility testing and remediation.
Education and experience may substitute for one another on a year for year basis.
Knowledge, Skills and Abilities (KSAs):
WordPress or other content management system (CMS); best practices and industry standards for website usability and user experience (UX); Section 508, WCAG 1.0, and 2.0 AA requirements and techniques for website accessibility; tools and strategies related to webhosting, website security, and backing-up assets; tools and strategies to publish websites that are optimized across platforms; Google Analytics, site-scanning tools, and website mapping tools; industry standards related to graphic design and layout; best practices related to branding and use of style guides.
Graphic design and layout to produce digital and print assets, long-form publications, graphics, and logos; Adobe Creative Suite, including Illustrator, InDesign, and Photoshop; Microsoft Office Suite; testing and remediating, when necessary, the accessibility of websites, digital content, forms, and online publications; managing multiple work priorities and managing time effectively to complete complex project assignments. Ability to:
Show initiative and creativity in developing TCDD public information materials that support Council goals;write, develop, and implement new systems and procedures and to evaluate their effectiveness;Ability to train and assist others for web admin and editing tasks, accessibility tools and techniques, content authoring, and content authoring software applications; develop accessible content authoring templates for various software programs; work in a team environment; work independently; develop measurable action strategies to accomplish specific goals; maintain effective working relationships with other employees and represent the agency in a positive manner with external audiences.
An in-box exercise may be administered at time of interview.
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
Salary is dependent on qualifications.
Positions exempt from the Fair Labor Standards Act (FLSA) will earn compensatory time off rather than overtime for hours in excess of 40 per week. May be required to work hours other than 8 to 5. May be required to work weekends and holidays.
In accordance with applicable federal and state equal opportunity laws, it is TEA's policy that no person shall be excluded from consideration for recruitment, selection, appointment, training, promotion, retention or any other personnel action, or be denied any benefits or participation in any educational programs or activities which it operates on the grounds of race, religion, color, national origin, sex, disability, age or veteran status (except where age, sex, or disability constitutes a bona fide occupational qualification necessary to proper and efficient administration).
The Immigration Reform and Control Act requires all new employees to present proof of identity and eligibility to work in the United States. TEA does not sponsor H1-B work visas. Males, 18 to 25 years of age, are required to present proof of selection service registration (or exemption) prior to being employed by any state agency.
There is a 60-day waiting period for health insurance coverage.
This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.
Please note, TEA does not accept resumes.
An internal applicant who is selected for a position in their current salary group that has the same state title is not eligible for a salary increase. An internal applicant who is selected for a position in their current salary group with a new state title may receive an increase up to 3.4%.
The **MEMBERS ONLY**SIGN UP NOW***. uses E-Verify to confirm the employment eligibility of
all newly hired employees. To learn more about E-Verify, including your rights
and responsibilities, please visit ****Health Insurance: After a brief waiting period, your health insurance is paid by **MEMBERS ONLY**SIGN UP NOW***.. You pay 50% of the cost of dependent coverage.
Other insurance options: You may select from two dental plans, employee and dependent term life, long-term and short-term disability, and long term care.
You may elect to participate in a flexible spending account.
Retirement: You and **MEMBERS ONLY**SIGN UP NOW***. each contributes 9.5% of your gross salary into a defined benefit retirement plan.
Voluntary retirement plans: You may elect to contribute to a 401(k), 403(b) and/or 457 plan.
Vacation leave: Effective your first day of work, you begin accruing vacation leave. Your rate of accrual increases based on length of employment. You may use accrued vacation leave once you have completed six months of continuous state service.
Sick leave: Employees earn eight (8) hours of sick leave each month.
Please indicate which option describes your education and experience
in progressive technical and website support.
I have a high school diploma or GED and four (4) years or more of the required experience.
I have at least 30 hours of college and three (3) years or more of the required experience.
I have at least 60 hours of college and two (2) years or more of the required experience.
I have at least 90 hours of college and one (1) year or more of the required experience.
I have a Bachelor's degree and the required experience.
I have an advanced degree and the required experience.
None of the above describes my education and experience.
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1701 North Congress Avenue
Austin, Texas, 78701
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