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Job Details

IT Liaison Computer Information Services Specialist II

Company name
Maryland Department of Transportation

Baltimore, MD


IT Liaison (Computer Information Services Specialist II)


$41,358.00 - $65,827.00 Annually


Baltimore City

Job Type



State Highway Administration

Job Number



4/26/2018 11:59 PM Eastern


Competitive Contract

Maryland State Highway Administration (OPEN)

IT Liaison

(Computer Information Services Specialist II)

Grade 15 (4409) SP# 18-84-10



The Maryland Department Of Transportation

State Highway Administration's District 4 Office (Baltimore County)

is recruiting for a IT Liaison (Computer Information Services Specialist II)

position. This position is open to anyone who meets the minimum and selective qualifications*

listed below. This is a contractual position specific

recruitment. All eligible candidates must meet the minimum and selective qualifications

by the closing date. The resulting list of eligible candidates will be used to fill this vacancy, and may be used to fill future vacancies in this classification in the District 4 Office (Baltimore County).

This is a contractual position, which offers some state paid benefits.

This position serves as an IT Liaison for the State Highway Administration's District 4 - Baltimore and Harford Counties, which encompasses five facilities, providing direct desktop support and customer service for all computer users. This position will work with the District IT Manager to deploy new software, new hardware, provide network support, assist with training conference logistics, update District 4's Intranet page, handle onboarding employee updates, ensure the continuous functionality of network printers and copiers; as well as, assist with MAXIMO updates / reporting, the equipment condemnation process, the annual fixed asset inventory (witness), and any implementation of new TSO or SHA priorities and / or initiatives.



Graduation from a standard high school or possession of a high school equivalency certificate.


One year experience evaluating, implementing and maintaining microcomputer hardware and software.


1. Experience responding to and resolving help desk calls from users of computers or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications may be substituted on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience in Cyber and Information Systems classifications or Cyber and Information Systems specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Additional Information


All applicants must submit an application online at (use of this option allows the application to be saved). Since the test may be a rating of the information contained in the application, it is essential that the application be filled out completely and accurately

. Resumes will not

be accepted in lieu of a completed application. To receive credit for your work history and credentials you must list the information in the online DTS-1 application form. You may refer to a resume only

to expand on information offered in the body of the online DTS-1 application. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. Qualified applicants may be subject to background and reference checks. A conviction is not an automatic disqualification from employment. Bilingual applicants are encouraged to apply. All candidates serve an initial probationary period of 6 months, which may be extended to 12 months.

The incumbent in this position may be a member of a covered bargaining unit and may be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

Please Note: The Maryland State Highway Administration will no longer sponsor new employees in application of the H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

Applications must be submitted online by the closing date.

If you have any questions please contact the Recruitment and Examination Division at the number(s) listed below:

410-545-5554 or 1-877-743-9311

Appropriate auxiliary aids and services for qualified individuals with disabilities will be provided upon request. Please call at 410-545-5554 or the Maryland Relay Service at 1-800-735-2258.


and is committed to complying with the letter and spirit of the Americans with Disabilities Act.

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