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Program Analyst Outreach and Education Coordinator

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$96,403.00 to $125,325.00

Chicago, IL
4 hit(s)  


Open & closing dates





$96,403 to $125,325 per year

Pay scale & grade

GS 13

Work schedule


Appointment type



1 vacancy in the following location:

Chicago, IL

1 vacancy

Relocation expenses reimbursed


This job is open to

The public

U.S. citizens, nationals or those who owe allegiance to the U.S., and excepted service employees.


Announcement number


Control number





You will serve as the outreach, training, and public relations program manager in a District, Field, Area or Local office with the EEOC.

As a Program Analyst, you will develop, plan, design, direct, and execute office-wide comprehensive outreach, training, and public relations programs providing expert educational and technical assistance concerning statutory and regulatory mandates needed to meet the requirements covered by the Americans with Disabilities Act of 1990 (ADA), Title VII of the Civil Rights Act of 1964 (Title VII), the Age Discrimination in Employment Act of 1967 (ADEA), and the Equal Pay Act of 1963 (EPA).

Learn more about this agency


Serve as the outreach, training and pubic relations programs manager for the District, Field, Area and Local offices.

Respond to local inquiries on work-site accessibility and modification, the reasonable accommodations process, pre-employment inquiries, where to obtain expert information on related ADA issues and other laws enforced by the EEOC.

Develop and implement training policies based on office-wide goals and objectives in order to achieve the most effective and economical functioning of the office.

Research, analyze, and interpret a broad range of informational materials on laws enforced by the EEOC for dissemination within the office and to the general public and special interest groups.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


Job family (Series)

0343 Management And Program Analysis

Similar jobs

Analysts, Program

Program Analysts



Conditions of Employment

U.S. Citizenship

Relevant experience (See Qualifications below)

Males born after 12/31/59 must register with the Selective Service


In order to be considered qualified, you must demonstrate in your resume and responses to questions, at least one year of specialized experience equivalent to the GS-12 grade level. Specialized experience demonstrated must be in a position responsible for delivering training, educating and providing technical assistance to the general public, special interest groups and community entities.

Your application will be evaluated on the following Core Competencies:

Mastery of the principles, methods, practices and techniques of Title VII, the ADA, EPA, ADEA and GINA.

Skill in developing written materials to convey information concerning complex outreach and training functions to publics having diverse levels of understanding of EEOC's mission and function.

Ability to communicate orally to criticism of the EEOC's functions or performance, to logically and effectively explain outreach programs and activities and gain understanding of the organization's efforts by concerned publics.

Ability to establish and maintain an effective working relationship with individuals and diverse groups interested in or affected by outreach and training programs inside and outside of the Agency.

Broad knowledge of employee development and training principles, concepts, guidelines and techniques having impact and application within the District.

All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions. It is available for your review on OPM's website at ****

Experience refers to paid and unpaid experience, including work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g, professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


This job does not have an education qualification requirement.

Additional information

You will be required to serve a probationary period of 1 year.

EEOC will not pay travel, transportation and relocation expenses.

You may be required to travel and you may be required to apply for a government travel card.

A background investigation is required and continued employment is contingent on completion of that process to determine suitability for federal employment.

This is a Non-Bargaining Unit position.

It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence or dishonesty handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.

Applicants applying under Delegated Examining (all U.S. citizens) procedures will be rated under EEOC's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you meet the minimum qualifications, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your score may be lowered and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles. The candidates placed in the Best Qualified category will most likely be forwarded to the selecting official.

You should be aware that all of your submissions and responses are subject to evaluation and verification. Deliberate attempts to falsify information may be grounds for not selecting you.

Background checks and security clearance

Security clearance

Public Trust - Background Investigation

Required Documents

Required Documents

The following documents are required for ALL APPLICANTS:

A Resume showing relevant experience. (Your resume must show the work schedule and hours worked per week as well as dates of employment).

Applicants claiming VETERANS PREFERENCE must also submit: A copy of your DD214, member copy 4; OR

Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within the last 120 days;

Veterans claiming 10 Point Preference, must also submit: SF-15 AND ALL documents indicated on the form as proof of type of preference.



Review our benefits

How to Apply

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.

To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents.

You will need to be logged into your USAJOBS account or you may need to create a new account.

You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.

Click on the link to view the Assessment Questionnaire: ****You will receive an email notification when your application has been received for the announcement.

To verify the status of your application, log into your USAJOBS account, ****select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

Resumes/Applications and supporting documentation will NOT be accepted by mail. Should you need assistance please contact the individual identified in this announcement at least 2 days prior to the closing date.

If you are unable to apply online or need to fax a document that you do not have in electronic form, please contact the HR Specialist listed in this vacancy.


You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment, such as those authorized under the Schedule A authority, for appointment of persons with intellectual disabilities, severe physical disabilities, or psychiatric disabilities. (Note: for additional information for those with disabilities, see the OPM website at ****You must provide supporting documents in order to receive consideration. If you are interested in being considered under this special authority, please respond to the People with Disabilities, Schedule A question in the Assessment Questionnaire in order to receive consideration.

The EEOC provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the EEOC's Disability Program Manager by e-mail at **** or by tele****. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Agency ****





500 West Madison Street

Suite 2000

Chicago, IL


Learn more about this agency

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

Company info

Equal Employment Opportunity Commission

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