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Job Details

FINANCIAL RETAIL SPECIALIST

Location
San Antonio, TX

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Duties
Summary
See below for important information regarding this job.
Responsibilities
Assists in developing and coordinating procedures to ensure timely reimbursement to the Defense Working Capital Fund (DWCF).
Works with Defense Finance and Accounting Service (DFAS) to ensure activities such as generating bills/ matching payment collections are performed in accordance with the appropriate financial regs for sales, accounts receivable and related issues.
Conducts research, analysis, and assists in providing solutions to collection problems for non-interfund and Interfund issues.
Coordinates with the Financial Services Analyst/Customer Account Specialist to resolve complex issues/problems related to accounts receivable that cannot otherwise be resolved between the employee, DFAS and the customer representative.
Assists DFAS personnel by working with customers and the DLA Customer Relationship Manager Cell on issues related to overdue accounts receivable balances and determining appropriate follow-on actions
Generates accounts receivable related reports and analyzes relevant accounting information.
Travel Required
Occasional travel - You may be expected to travel for this position.
Supervisory status
No
Promotion Potential
11
Job family (Series)
0501 Financial Administration And Program
Similar jobs
Financial Specialists, All Other
Specialists, Financial, All Other
Requirements
Requirements
Conditions of Employment
Must be a U.S. citizen
Tour of Duty:
Flexible
Security Requirements:
Non-Critical Sensitive
Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
Fair Labor Standards Act (FLSA):
Non-Exempt
Selective Service Requirement:
Males born after 12-31-59 must be registered or exempt from Selective Service.
Recruitment Incentives:
Not Authorized
This position requires DoD Financial Management Level 2 certification within 2 years in accordance with DoD Instruction 1300.26, DoD Directive 5118.03 and section 1599d of Title 10, USC. Once obtained, you must maintain and improve proficiency.
Qualifications
To qualify for a Financial Retail Specialist, with DLA Finance, your resume and supporting documentation must support:
A. Specialized Experience:
One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector. Creditable specialized experience includes:
Assisting with reviewing and analyzing the financial budgetary relationships between an organization's budget and the budget or financial programs of other agencies.
Experience providing solutions to accounts receivable collection issues and maintaining credit records.
Experience with accounts receivable research and analysis, especially aged accounts receivables).
Skill with analytical techniques and methods used to explain, narrate, recommend and advise on retail operations specifically in accounting.
Skill with writing narratives for monthly management reviews for accounts receivables.
Knowledge including detailed knowledge of finance regulations and Financial Management guidelines for accounts receivables.
B. Education Substitution:
Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See ****. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess three (3) years of progressively higher-level graduate education leading to a PhD or equivalent Doctorate degree.
C. Combination:
Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade level GS-11, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application.
GRADUATE EDUCATION:
One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION:
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Additional information
For Important General Applicant Information and Definitions go to: ****Reemployed Annuitants:
This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ****If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a Notice of Personnel Action (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Additional information may also be found at the General Information and Definitions link above.
MILITARY SPOUSE PREFERENCE :
Information and required documentation for claiming Military Spouse Preference may be found at the General Information and Definitions link above.
INFORMATION FOR VETERANS is available at:
****. As of 23 December 2016, Military retirees seeking to enter federal service in the **MEMBERS ONLY**SIGN UP NOW***. now require a waiver if they would be appointed within 180 days following their official date of retirement.
DRUG-FREE WORKPLACE:
The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
Accountability
Arithmetic
Attention to Detail
Customer Service
Decision Making
Flexibility
Influencing/Negotiating
Integrity/Honesty
Interpersonal Skills
Learning
Mathematical Reasoning
Reading
Reasoning
Self-Management
Stress Tolerance
Teamwork
Direct Hire Evaluation:
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. This vacancy will be filled through OPM's Direct Hire Authority. All applicants who meet the basic qualification requirements will be forwarded to the Selecting Official for consideration. The rule of Three, Veteran's Preference and traditional rating and ranking of applicants do not apply to this vacancy. We will evaluate your application for basic eligibility and to determine if your experience meets the basic qualification requirements described in the announcement. All applicants who meet the qualifications and other basic requirement are eligible for referral and selection consideration. Please follow all instructions carefully. Errors or omissions may affect your rating.
Background checks and security clearance
Security clearance
Other
Drug test required
No
Required Documents
Required Documents
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
Your Resume listing work schedule, hours worked per week, dates of employment and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible.
Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents .
If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here .
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Benefits
Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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