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Job Details

Cash Operations Specialist

Company name
Federal Reserve Bank of Kansas City

Houston, TX

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Cash Operations Specialist','254165','Federal Reserve Bank of Dallas','TX-Houston','','Full-time','Regular','Exempt','Exempt','Experienced','','','Yes, 5 % of the Time','Day Job','4:30 AM - 4:30 PM','4:30 AM - 4:30 PM','Tier II CC@Hire/No CC@Rescreen','Tier II CC@Hire/No CC@Rescreen','','','','!*! .','!*!

As part of the nation’s central bank, the Federal Reserve Bank of Dallas is committed to strengthening the economy and our communities.  At the Fed, you have the opportunity to become part of an important public service institution whose work touches lives across the globe.  It’s a big job, and that’s why we need talented, results-driven professionals who care about making a difference. 

Currently we have an opening in our Cash Department for a Cash Operations Specialist.  This is a work leader position with responsibilities directing Cash operations of currency processing and shipping/receiving of valuables (currency and coin).  Position will report to a higher level Supervisor or Manager and serves as work leader, directing the work of employees engaged in an operational area.  Requires planning daily work assignments, maintains supplies inventory and records, and advises management concerning area operations; also guides and counsels employees in the performance of duties, schedules and assigns work, and facilitates the work in team settings. Internal and external customers include depository financial institutions, other Federal Reserve Banks, Cash Product Office, the U.S. Mint, the Bureau of Engraving and Printing, the Department of Treasury, other government agencies, and the Board of Governors.


Serves as work leader, directing the work of employees engaged in operational duties; plans schedules, assigns tasks, and prepares instructions; monitors and inspects work performed; provides training to less experienced personnel as needed; writes desk and operating procedures; performs duties of Supervisor in his/her absence

Performs advanced operational duties requiring experience and comprehensive knowledge; assists in the day to day functioning of the operational area as needed; openly encourages and achieves support for teaching others skills; guides and leads others in handling special situations or problems; understands all control requirements and abides by them and holds others to them

Exhibits expertise on all functions in the current automated cash system, including creation of teams, making batches, and monitoring age of unprocessed monies; researches and resolves problems in balancing, errors, adjustments, and customer issues. Contacts customers about problems

Maintains comprehensive knowledge of current regulatory requirements including Custody Controls, Standard Operating Procedures, Treasury guidelines, and accounting policies; conducts periodic reviews to ensure responsibility areas are in compliance; ensures valuables security procedures and policies are enforced

Serves as a resource for operational troubleshooting, quality, or production problems in assigned area of Cash operations; may open and close the vault, witness various operations, and checks working area at the end of the day to ensure all valuables are secure

May assist in special projects on and as needed basis


Ability to write routine reports and correspondence, including excellent communication, interpersonal skills and professional customer service skills required

Ability to work under pressure in a fast paced environment and handle multiple tasks

Ability to demonstrate strong knowledge of Custody Controls and Standard Operating Procedures

Demonstrated ability to work well with others, to objectively achieve department goals

Demonstrated ability to handle various problems between teams simultaneously, taking appropriate actions


In addition to the above requirements, candidates will be measured against the following key competencies: 

Communicates Effectively: Practices active and attentive listening skills to verify understandingAccountability: Holds self and team accountable for outcomes Values Differences: Creates an environment in which differences are openly shared, embraced and incorporated into the teams activities Customer Focus: Ensures resources and support are focused on meeting customer needsInstills Trust: Maintains honesty and authenticity and encourages others to do the same; Models reliability and ensures that the team meets its commitmentsAttracts Top Talent: Portrays the organization in ways that entice others to join 


Associates Degree and knowledge of cash flows involving DI’s, BEP and other FRB’s and currency operations preferred 

Cash handling experience preferred

Experience using Microsoft Office suite

Equivalent education and or experience may be substituted for any of the above

WORK HOURS AND CONDITIONS:Monday - Friday working hours may vary, depending upon business necessity and direction from management, including overtime as required 


Employment is contingent upon the selected candidate passing a financial credit check; assessments related to the position will be administered during the interview process.


We are Proud to be an Equal Opportunity Employer','Cash Operations Specialist

Company info

Federal Reserve Bank of Kansas City
Website :

Company Profile
The Federal Reserve was established by Congress and signed by President Woodrow Wilson in 1913. It was preceded by financial panics, bank failures and business bankruptcies that severely disrupted the economy. There were two prior attempts at establishing central banks.

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