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Job Details

Information Technology Specialist Network

Company name
Armstrong Flight Research Center

Salary
$98,747.00 to $128,373.00

Location
Edwards, CA

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Open & closing dates

02/15/2018

to

02/26/2018

Salary

$98,747 to $128,373 per year

Pay scale & grade

GS 13

Work schedule

Full-Time

Appointment type

Permanent

Location

1 vacancy in the following location:

Edwards AFB, CA

1 vacancy

This job is open to

Federal employees

Current or former competitive service employees, including:

Merit promotion

Career Transition (CTAP, ICTAP, RPL)

Transfer

Veterans

Individuals with a disability

Military Spouses

Family of Overseas Employee

Family members of a federal employee or uniformed service member who is, or was, working overseas.

Peace Corps & AmeriCorps Vista

Share

Announcement number

AF18C0026

Control number

491486700

Duties

Duties

Summary

Note: This position is also being announced under Delegated Examining procedures opened to all US Citizens. If you wish to be considered under Delegated Examining procedures, you MUST apply under the announcement AF18D0015.

The primary role of this position is a network and communications engineer responsible for the requirements, design, implementation, and maintenance of NASA Armstrong Flight Research Center’s information networks and associated infrastructure within the Mission Operations Directorate under the Information Technology (IT) Branch. Major duties include defining information network requirements and aligning requirements with other architectural domains, including but not limited to IT Security. You will contribute to the design, engineering, installation, configuration, troubleshooting, and administration of complex local and enterprise-wide network architecture serving all NASA Armstrong communities. Duties may include monitoring of contractors engaged in related support roles.

To receive consideration, you must submit a resume and answer NASA-specific questions. The NASA questions appear after you submit your resume and are transferred to the NASA web site. If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Application Status Not Available', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.

Learn more about this agency

Responsibilities

Accomplishes project management duties for simple and complex projects in all stages of system engineering lifecycles.

Leads or work as part of a team with others in the advocacy, planning, and implementation of projects that contribute to the evolving capabilities of IT infrastructure. Coordinates cross-functional teams while managing project scopes, schedules, and budgets. Participates in piloting or deploying new system concepts and enhancements. Identifies problems and specific issues, and conducts feasibility studies and prototyping projects for enhancements and modifications to network infrastructure. Focuses on meeting project objectives and communicating with project stakeholders and customers.

Facilitates in the establishment of project mission, goals, tasks, and resource requirements. Resolve or assist in the resolution of conflicts within and between projects or functional areas; develops or leverages existing processes to monitor progress. Follows established project management processes tailored to specific project needs and maintains project records. Implements or recommends corrective actions. Prepares and communicates metrics for achievement of performance requirements. Manages resource allocations and communicates risks to senior management in a timely fashion.

Serves as a technical specialist for operating a complex telecommunications system involving the integration of multiple services over a moderately dispersed environment. Responsible for oversight, monitoring, troubleshooting, and resolving network system failures. Analyzes local area network (LAN)/wide area network (WAN) malfunctions for major center-wide systems and takes action to remedy or effect system recovery. Prepares and submits telecommunication service requests. Participates in incident response activities.

Analyzes network equipment and software utilization using periodic continuous and real time monitoring tools to identify problem areas and to sustain optimum performance levels. Reviews network data such as volume, peak loads, and circuit capabilities. Maintains cognizance over the state of operational services and communicates disruptions and risk of disruption to senior management. Prioritizes tasks of support staff as applicable. Identifies opportunities to improve inefficient processes and to standardize the data and metrics used for situational awareness and decision-making in collaborative work environments. Leads studies of communications systems.

Represents the Center and the Agency on committees or in in meetings and discussions with representatives of industry, intra-agency advisory committees, and various state agencies to resolve problems. Works with other agency experts in the design and installation of hardware and software for new network or for major modifications to networks.

Serve as task monitor for contracted work being preformed to maintain the network security. Monitor work being conducted to ensure it maintains a rigorous application of information security/information assurance policies, principles and practices in the delivery of network services. Ensure firewalls and network security protocols are maintained and updated.

Serves as technical specialist and key source of information for assigned areas to provide support to senior management in planning and strategy. Proactively engages with present and future stakeholders in clarifying desired future states, defining goals and milestones required to reach those states, facilitating the definition of capabilities and service levels, and communicating the portfolio of capability road maps for the IT infrastructure.

Interacts with existing or potential customers to determine their business and mission needs and advocate on behalf of customers with senior management. Work cross-functionally within technical enterprise architecture domains to identify and document gaps and deficiencies, align plans, and set priorities. Represents the assigned functional area, the field center, and at times the IT organization overall on assigned local and agency boards or working groups. Assesses training needs and determines the best approaches for providing training. Prepares and presents instruction one-on-one or to small groups. Works as part of a team to optimize available resources in meeting the needs of both mission and enterprise stakeholders.

Supervisory status

No

Promotion Potential

13

Who May Apply

This job is open to…

Current federal employees on career/career-conditional appointments OR employed by an agency with an OPM interchange agreement. Former federal employees eligible for reinstatement. VEOA eligibles. Individuals eligible for special hiring authorities [VRA, 30% or more disabled veterans, Schedule A for individuals with disabilities, former Peace Corps, AmeriCorps & VISTA employees, certain military spouses, certain former overseas employees]. NASA term employees with conversion eligibility.

Questions? This job is open to 6 groups.

Job family (Series)

2210 Information Technology Management

Requirements

Requirements

Conditions of Employment

Position subject to a pre-employment and random drug testing

This is a drug testing position

Must be able to obtain and maintain a secret security clearance

A one-year probationary period may be required

Occasional travel may be required

U.S. citizenship is required.

Qualifications

Applicant must have one year of specialized experience equivalent to the next lower grade (GS-12), which has equipped the applicant with the particular competencies needed to successfully perform the duties of the position described above.

Examples of specialized experience at the GS-12 level would include: experience showing responsibility for the installation, configuration, administration, and support of complex networks in corporate/enterprise environments; experience in network operations and maintenance methods sufficient to plan, establish and sustain stable and secure network communications services; experience managing contract services to accomplish tasks; experience with various telecommunications systems; hands-on experience with WAN/LAN management, switches, routers, proxies and firewalls; experience monitoring and analyzing network traffic patterns for performance or security reasons; experience performing network diagnostics and installing network software fixes and upgrades.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

As well as: IT system and requirements analysis, IT service management and delivery operations, network systems and technology, information systems security, and contract management

The following certifications are preferred but not required for this position: Cisco Certified Network Professional Security (CCNP-Security).

Education

Education is not substitutable for experience for this position.

Additional information

Any applicant tentatively selected for this position may be required to undergo a pre-employment background investigation. Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. See 'How You Will Be Evaluated' for definition of well qualified. Federal employees seeking CTAP/ICTAP consideration must indicate their eligibility when applying for a position. The USAJOBS resume asks you to identify your ICTAP eligibility; the NASA Supplemental Information asks you to identify your CTAP eligibility. If you are selected for the position, you must be prepared to submit proof that you meet the requirements for CTAP/ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location.

As a condition of employment, male applicants born after December 31, 1959, must certify that they have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. In order to receive preference in hiring, you must clearly identify your claim for veterans preference on your resume.

NASA's Applicant Guide

provides the information needed to assist you in determining whether or not you can claim 5 or 10 point veterans preference. You should not submit documents to prove your eligibility for veterans preference at this time. However, you must be prepared to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form) as requested by the Human Resources Office. Veterans preference will only be considered based on what is supported For instance, if you claim 10-point preference, but are only able to document 5-point preference, you will be considered accordingly. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.

Your USAJOBS account asks you to assign a name to each of your resumes. When you apply to a NASA position, we will show you the text of the resume you have submitted, but we do not maintain the name you have assigned to that resume. If you wish to keep track of that information, we recommend you make note of it at the time you apply.

Current Federal employees must meet time in grade and three months after competitive appointment restrictions by the closing date of the announcement.

Fair Employment Opportunities for Applicants

NASA Credit for National Service

The payment of relocation expenses is not authorized.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Resumes will be rated by an automated system (Resumix) that matches the competencies extracted from the candidate's resume to the competencies identified by the selecting official for the position. Candidates will be evaluated on the competencies they possess that are directly related to the duties of the job, as described in this announcement. Candidates should refer to NASA's Applicant Guide for assistance in developing a complete resume. NASA will not accept separate KSA statement.

A category rating method will be used to evaluate candidates. All candidates will be assigned to either a 70, 80, or 90 pt. quality category based on the degree to which their competencies meet the position requirements. All candidates in the 90 pt. group, which is the highest quality category, may be referred for consideration. A human resources specialist will validate the qualifications of those candidates eligible to be referred to the selecting official. In certain instances when a large candidate pool exists within the highest quality category, additional weighting of scores may occur to further distinguish best qualified candidates. For the purpose of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), candidates rated in the top quality category are considered well-qualified.

Background checks and security clearance

Security clearance

Secret

Required Documents

Required Documents

NASA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. In order to apply for this position, you only need to submit your resume and answer the screening questions and supplemental information. No additional documentation is accepted at the time of application. (For example you need not submit narrative 'KSA' statements; they are not required and will not be evaluated.) In this way we allow you to focus on preparing a resume that best describes your background and abilities. For assistance in preparing your resume, consult the Applicant Guide

. Nothing further is required until requested by the Human Resources Office. At that point, we may ask you to submit documentation to support statements made in your resume. For example, we may ask you to provide academic transcripts or proof of Federal employment status. If you are claiming veterans' preference, we may ask you to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form). If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Benefits

Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to Apply

How to Apply

This vacancy is being filled through NASA STARS, an automated Staffing and Recruitment System. NASA partners with USAJOBS in providing a seamless application process. Before you begin the application process, please read the vacancy announcement carefully and have all required information available. You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to approximately 32,000 characters including spaces.

NASA does not accept resumes uploaded to USAJOBS from a second source or documents attached through USAJOBS' document attachment feature. Once you submit your resume to NASA, you will be asked to complete a short series of additional questions. You must finish the entire process in order to have a complete application package and receive consideration. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open.

If you are unable to apply electronically for this position, submit your resume and supplemental questions to:

National Aeronautics and Space Administration (NASA)

4200 Rideout Road

Resume Operations Center/Mailstop: HS50

Marshall Space Flight Center, AL 35812.

DO NOT submit your resume directly to the Center advertising this vacancy. Mailed resumes must be received by the close of business on the closing date of the announcement.

Hard copy resumes requirements are provided at: Hard Copy Resume Requirements

If you are a first time applicant, we recommend that you review NASA's Applicant Guide

to ensure that you are providing a complete resume.

Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions in which you are interested.

All applications must be received no later than midnight Eastern Time on the closing date of the announcement.

Agency contact information

Rene A. Holland

Phone

Email

rene.a.holland@nasa.gov

Address

NASA's Resume Operations Center

4200 Rideout Road, Mailstop HS50

Marshall Space Flight Center, AL

US

Learn more about this agency

Next steps

Candidates for NASA positions are evaluated using our automated staffing and recruitment system, NASA STARS, which compares your skills and experience as described in your resume with the requirements of the position. If you are found to be a highly qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official. If you are a current federal employee and are contacted for an interview, you may be asked to provide a copy of your most recent performance appraisal narrative summary. At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.

Fair & Transparent

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations

or how to contact an agency.

Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

federalgovernmentjobs.us

Company info

Armstrong Flight Research Center

Company Profile

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